Great way to see the city. There were a number of stops, we took advantage and got off at 5-6 and walked around. There were a lot of buses so never had to wait to long for a bus to arrive. I would recommend.
事業者からの返答
Thank you so much Teresa for your review "See the city" for City Sightseeing Palma de Mallorca Hop-On Hop-Off Bus Tour!
We are delighted to hear our bus was a great way for you to see the city and that you made the most of the route getting off at 5-6 stops to walk around. We are also happy to hear you found a good frequency with a lot of buses and never had to wait too long to continue your tour.
Thank you for recommending our bus to discover Palma, we hope to welcome you back on board again soon.
Equipo City Sightseeing Palma de Mallorca Hop-On Hop-Off Bus Tour
P
patmL3088OW
September 24, 2026
Poor experience
Not a very good tour. Commentary was poor and not synchronised with the location of the bus. I think you would be better finding your own way around to the main sights.
事業者からの返答
Thank you Pat for your review "Poor experience" for City Sightseeing Palma de Mallorca Hop-On Hop-Off Bus Tour and for sharing your feedback on our bus.
We are sorry to hear that the commentary on board was not up to your expectations and that it was not synchronized with the location of the bus.
This is not the experience we want to offer and we understand it affected your tour.
We have transferred your comments directly to our technical and operations team in Palma de Mallorca to check the GPS synchronization of the audio system on the bus you travelled on and to review the content of the commentary.
Thank you for your feedback, it helps us improve our bus service.
Equipo City Sightseeing Palma de Mallorca Hop-On Hop-Off Bus Tour
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K162KDclaudiac
September 22, 2026
Palma de Mallorca
Tere was the best!!! Super kind and attentive. I went with my dad in an electric wheelchair, and she gave us all the directions and tips. She helped us with everything. A sweetheart!!!!
事業者からの返答
¡Muchísimas gracias por tu reseña de 5 estrellas para el City Sightseeing Palma de Mallorca Hop-On Hop-Off Bus Tour!
¡Qué alegría leer tu comentario! Tere es lo máximo, tienes toda la razón, es súper gentil y atenta y una compañera excepcional. Nos hace muy felices saber que te ayudó en todo, que os dio todas las indicaciones y tips para que pudieras disfrutar de la visita con tu papá en su silla de ruedas eléctrica de la forma más cómoda posible. Es justo lo que queremos para todos nuestros visitantes.
Le transmitiremos tus palabras tan bonitas, ¡le hará muchísima ilusión saber que es una linda!
Gracias por elegir City Sightseeing Palma y esperamos volver a veros muy pronto a bordo, a ti y a tu papá.
¡Un abrazo muy grande!
Equipo City Sightseeing Palma de Mallorca Hop-On Hop-Off Bus Tour
7
771anzhelas
September 20, 2026
Hop-On Hop-Off Bus Tour
I liked the service and punctuality. Guide Michelle speaks German, was very attentive and polite. The trip includes 18 sights of the island's capital. The only downside, maybe, is that at the stop where you want to get on the bus, there will be many other people who want to, and it will be overcrowded. Otherwise, I recommend this service to everyone.
事業者からの返答
Дорогой(ая) 771anzhelas, большое спасибо за ваш замечательный отзыв о City Sightseeing Palma de Mallorca!
Мы очень рады, что вам понравилось наше обслуживание и пунктуальность, и что ваша поездка, включающая 18 достопримечательностей столицы острова, вам понравилась.
Отдельное спасибо за ваши добрые слова в адрес нашего гида Мишеля — мы обязательно передадим ему, что вы отметили его знание немецкого языка, внимательность и вежливость. Ему будет очень приятно!
Спасибо также за ваше честное замечание о том, что на некоторых остановках автобус может быть переполнен из-за большого количества желающих. В высокий сезон в Пальме это действительно может случаться, и мы стараемся по возможности усиливать частоту наших автобусов.
Спасибо, что рекомендуете наш сервис всем! Надеемся снова приветствовать вас на борту City Sightseeing Palma!
Команда City Sightseeing Palma de Mallorca Hop-On Hop-Off Bus Tour
L
Larry_M
September 20, 2026
Palma Mallorca hoho bus tour
Some interesting places to see but the stops in the downtown had little or no explanation. Great scenic views from the top of the castle. Being a Sunday many of the attractions closed at 3 pm so the supreme ticket was not fully utilized
事業者からの返答
Dear Larry, thank you for taking the time to share your feedback for City Sightseeing Palma de Mallorca.
We are glad to hear that you found some interesting places to see and that you enjoyed the great scenic views from the top of the castle!
We are sorry to hear that the stops in the downtown had little or no explanation. Our audio commentary should provide information at every stop, so we have shared your comment with our technical team in Palma to check the audio synchronization in the downtown area.
We also understand your point about the supreme ticket not being fully utilized because many attractions were closed at 3 pm on Sunday.
Unfortunately, many attractions in Palma have reduced hours on Sundays, especially outside of high season. Thank you for your understanding, and for your helpful tip for future guests.
Thank you again for choosing City Sightseeing Palma de Mallorca and we hope to welcome you back on board again in the future.
Team City Sightseeing Palma de Mallorca Hop-On Hop-Off Bus Tour
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X2292MGmariat
September 19, 2026
Wonderful
A formidable experience thanks to Silvina, who was the one who sold me the ticket and told me which places to emphasize visiting.
事業者からの返答
¡Hola! ¡Muchísimas gracias por tu reseña para City Sightseeing Palma de Mallorca!
Estamos encantados de saber que has tenido una experiencia formidable a bordo.
Muchísimas gracias por tus bonitas palabras hacia Silvina, quien te vendió el billete y te aconsejó sobre qué lugares hacer más hincapié para visitar. ¡Le haremos llegar tu agradecimiento con mucha ilusión! Nuestro equipo se esfuerza cada día para dar el mejor servicio y recomendaciones.
¡Esperamos volver a verte muy pronto a bordo!
Equipo City Sightseeing Palma de Mallorca Hop-On Hop-Off Bus Tour
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Destination661906
September 18, 2026
Flying by bus through Mallorca
I liked it but technically there are some flaws, but sometimes the headsets do not work. The explanations are not in front of what they are talking about when the commentary is heard
事業者からの返答
¡Hola! Muchas gracias por compartir tu opinión sobre City Sightseeing Palma de Mallorca y por titularla ¡Volando en autobús por Mallorca!
Nos alegra saber que te ha gustado el tour.
Lamentamos mucho los fallos técnicos que comentas. Sentimos que a veces no funcionaran los cascos y que las explicaciones no estuvieran sincronizadas con lo que se veía en el momento del comentario. No es la experiencia que queremos ofrecer.
Por favor, ten por seguro que hemos compartido tus comentarios con nuestro equipo local en Palma para revisar el mantenimiento de nuestro sistema de audio y cascos a bordo, y la sincronización del comentario con el recorrido.
Gracias por elegirnos y por ayudarnos a mejorar con tu feedback. ¡Esperamos verte de nuevo a bordo muy pronto!
Equipo City Sightseeing Palma de Mallorca Hop-On Hop-Off Bus Tour
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C9613UOnoeliar
September 18, 2026
Alessandro and Silvina excellent service!
The service from the guys, Alessandro and Silvina, has been exceptional!
Thanks for everything
事業者からの返答
¡Hola Noelia! ¡Muchísimas gracias por tu fantástica reseña para City Sightseeing Palma de Mallorca!
Estamos encantados de saber que la atención de Alessandro y Silvina ha sido excepcional.
¡Les transmitiremos tus palabras con mucha ilusión! Ellos se esfuerzan cada día para ofrecer el mejor servicio y comentarios como el tuyo son la mejor recompensa.
¡Gracias por todo a ti por elegirnos y esperamos verte de nuevo muy pronto a bordo!
Equipo City Sightseeing Palma de Mallorca Hop-On Hop-Off Bus Tour
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I8235DQsophiec
September 17, 2026
Exceptional ❤️❤️
A big thank you to Michel who was exceptional; he explained everything to us in detail and gave us great advice. He is extraordinarily kind and has exemplary professionalism.
(We even lost a cap on the bus and Michel did everything possible to find it. Even if we are going to return to France without it, unfortunately, Michel will have tried everything). Thanks to him ☺️
事業者からの返答
Chère Sophie, un immense merci pour votre magnifique avis pour City Sightseeing Palma de Mallorca!
Quel plaisir de lire votre message! Nous sommes ravis que votre expérience ait été si positive.
Un grand merci tout particulier pour vos mots si élogieux envers Michel. Nous sommes très heureux qu'il ait été exceptionnel, qu'il vous ait tout expliqué en détail et conseillé comme un chef, avec une gentillesse extraordinaire et un professionnalisme exemplaire. C'est exactement l'expérience que nous souhaitons offrir.
Nous sommes désolés pour la casquette perdue dans le bus, mais nous sommes touchés que Michel ait fait tout son possible pour la retrouver.
Nous allons lui transmettre votre message avec beaucoup de fierté. Il sera très heureux de lire vos remerciements!
Merci encore d'avoir choisi City Sightseeing, et nous espérons vous accueillir à nouveau très bientôt à bord, même après votre retour en France!
Équipe City Sightseeing Palma de Mallorca Hop-On Hop-Off Bus Tour
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Shawna_W
September 16, 2026
Typical HOHO Bus
It was a great hop on hop off bus. Many of the stops were closed on Monday, which no one bothered to say so we got off and were stuck until the next bus. The sights are good, the tour direction was less than expected. Overall a good experience.
事業者からの返答
Dear Shawna,
Thank you for sharing your experience with the City Sightseeing Palma de Mallorca Hop-On Hop-Off Bus Tour.
We are pleased to hear that you enjoyed the sights and had an overall good experience. However, we are sorry that you were not clearly informed about the stops that were unavailable on Monday, particularly as this resulted in you getting off and having to wait for the next bus. Clear and up-to-date information about stop changes is essential, and we will share your comments with our Palma de Mallorca team for review.
Kind regards,
City Sightseeing Palma de Mallorca Team
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