Very poorly organized tour - felt like they ran it for the first time ever. AVOID!
Very poorly organized tour. It felt as if this was the first time both this tour company and our guide (BinYamin) ran this particular tour. While BinYamin was great at providing a nice historical overview on the drive over to Hatta, pretty much everything he promised us turned out to be false. For example, driving to Hatta, he told us that we can rent kayaks or other types of boats to see the wonderful views from the water. However, when we arrived there, the wait to do so was over 1 hour. Was that not expected by the tour company and guide? Was that a surprise? They seemed to have no clue what to expect, so we would be promised fun activities, only to arrive and find out the wait was too long or the place was closed. We then asked to be taken somewhere for lunch. The one decent restaurant had a 1.5 hour wait (again, if the company knew it would be so busy, why not arrange for these things in advance, make reservations, etc.). So for the entire day, we would be stumbling around from one place to another, only to find that it was too crowded, too long of a wait, closed (like the heritage village) or was an "amusement" park meant for little kids. Such a poorly organized and executed tour. Total waste of our money.
事業者からの返答
Thank you for sharing your feedback.
We would like to clarify that all locations and services mentioned in the tour inclusions were covered as confirmed. Please note that late December is peak season, and due to heavy crowds, boat activities may experience long waiting times, which is beyond our control.
Despite these conditions, the tour was completed in full and all confirmed sightseeing was provided. We regret any inconvenience caused by crowd-related delays and appreciate your understanding.
C
Chris_H
September 1, 2023 · via Viator
Cautionary Tale
We didnt know in summer there is very little to see in this tour as most of the sights are closed and its too hot to walk so the question is why was this tour offered?? Granted the guide was good but its a 200km trip one way to see practically nothing. So our advice is DONT book this tour in the Dubai summer.
事業者からの返答
Thank you for sharing your feedback about your recent Hatta tour. We're sorry to hear that you didn't fully enjoy your experience. Hatta tours are indeed offered year-round to accommodate travelers' preferences. However, we understand your disappointment with the summer conditions and limited attractions available during that time. We appreciate your kind words about our guide and hope you might consider exploring Hatta with us again during a different season when more attractions are accessible
M
ManTung_L
December 13, 2022 · via Viator
Good travel experience and nice trip
Good travel experience with Zohaib. Nice trip to Hatta Honey Bee and Hatta Water Dam. However, the trip did not include the mountain hiking to the Hatta symbol as shown in the cover photo.
事業者からの返答
Thank you for your review for hatta hiking its separate tour with hiking guide. In our itinerary we clearly mentioned thank you
R
rahulrQ2693ED
March 18, 2021 · via Tripadvisor
Super duper
Very helpful guide.Driver was very nice and he drives smoothly very punctual on time.i did kayak and have nice time with freinds.
事業者からの返答
Thanks Rahul
3
322shahzaibm
March 18, 2021 · via Tripadvisor
Excellent 😍
It was a great day with Mr. Ali. We had a traditional lunch. And escaped from dubai city and buildings.
事業者からの返答
Thnaks for your kind words
R
Roam825099
March 17, 2021 · via Tripadvisor
Excited 😆
We had nice tour with this company 4x4 car provided.Traditional food was suggested by Mr Ali.Kayak and boating optional.
事業者からの返答
Thank You For your Kind Words
X
X4562NTmuhammadn
February 18, 2021 · via Tripadvisor
excellent
I am happy to travel with them very helpful guide.We ate local food really recommended Mandi . v had a great time.
事業者からの返答
Thanks You for kind words.
8
834ahsann
February 17, 2021 · via Tripadvisor
Full day hatta
We enjoyed the trip.
Waqas was pleasent and helpful. He also took some amazing pictures.
Strongly recommended.
事業者からの返答
Thanks You for kind words.
M
muhammaduV3288OM
February 17, 2021 · via Tripadvisor
good way to see hatta city
in Hatta in best experience is sunset and guide tell about all thing we with very happy with our tour helpful he Also took some amazing pictures. recommended
事業者からの返答
Thanks You for kind words.
3
343tahab
February 17, 2021 · via Tripadvisor
Informative tour
A great way to see and get around hatta. Guide works really well with lost of information. Hatta is one of the best place in dubai
事業者からの返答
Thanks You for kind words.
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