クラクフ空港とのプライベート送迎
説明
家族経営の企業として、私たちは旅行の際に個々のアプローチがあなたに同行するべきであると心から信じています.それがまた、私たちの車が常にあなたの独占的な処分である理由でもあります。私たちは旅のパートナーとして出会いますが、友達としてさよならを言います。 当社の高級車は定期的に整備されています。 観光ビジネスで10年以上の経験と多くの満足した顧客を持つクラクフで生まれたことは、私たちの最高のショーケースです.
ツアーオプション
ハイライト
含まれるもの
集合場所と時間
カードにあなたの名前が記載されている到着ホール、または前述の住所でお待ちしています。
旅行者の評価
重要情報
- 車いす対応
- 幼児用の座席があります
- あらゆる体力レベルの方に適しています
レビュー(113)
We made a few changes to our pickup time and the company was very easy to deal with and very adaptable.
Driver was on time and waiting after baggage pick up with a sign with my name on it. Very professional. Clean car. Good experience.
We were supposed to be picked up at the arrivals hall at the airport. No one was there when we got through customs and no one turned up. We waited 30 mins then got the train.
Dear We would like to sincerely apologize for the inconvenience caused. Unfortunately, our system did not register your reservation, as the required travel details such as your flight number, arrival airport, and arrival time were not provided. We deeply regret this situation and any inconvenience it may have caused. The satisfaction and comfort of our guests are of the utmost importance to us. As a gesture of goodwill, we would like to offer you a complimentary transfer back to the airport. Best Regards Tomas
We had Tomas and Paul as our drivers on a visit to Krakow from Scotland. Both drivers were very fluent in English and so helpful. The transport was very comfortable and spotlessly clean. The communication on arrival and departure were excellent, I received text messages ensuring we knew times of pick up from the airport and our hotel. We felt very safe in their hands. Thank you again for your excellent service. We would highly recommend this private hire company. Lynn Macleod
Tomas was on time, met us at the arrival hall and made our ride to the hotel very comfortable and informative. He was very friendly professional and helpful, gave us information about the city. It was a very pleasant experience. Thank you Tomas
Once again Viator transfers let us down. Driver was not at the airport I had to call Viator to find out what happened.. eventually he showed up. Viator is not reliable better off using uber or bolt in Europe.
Dear Robert, Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced during your airport pickup. We are very sorry that our driver arrived 10 minutes late and that you had to wait at the airport. We fully understand how frustrating this situation must have been, especially after a flight, and we regret that our service did not meet your expectations. Your feedback and the rating you left on Viator are very important to us. We take situations like this seriously and are reviewing the issue with our driver to ensure that such delays do not happen again in the future. Kind regards, Tomas
From pick up to drop off absolutely 100% . Our driver was extremely polite and couldn't be more helpful, he recommended places to go, restaurants to try and was very well presented.
Thank you so much for all the valuable suggestions. He supported us from the airport to our apartment near Piazza Nuova, and we also agreed with him the transfer to the salt mines and also the airport.
Would fully recommend booking with them, such an easy process, came into the welcome hall in the airport, (forgive me I can’t remember his name) but my man was there at the front holding a sign with my name, very friendly and welcoming, vito mercs were excellent transportation, organised to pick me up and had Hubert for my return journey, again he was very friendly and had a great conversation with him the whole journey, I took his number as I want to rebook with them for there brilliant service for when I come back in may, Hubert recommended great spots and locations for next time, can’t fault this service one bit! Very happy
Thank you for your wonderful feedback! We’re delighted that you had a pleasant experience with our driver and service. It means a lot to our team and motivates us to keep providing high-quality transfers.
We did not use the transfer that we’d paid for because our flight was cancelled due to fog. Disappointed because we missed our trip.
Dear, Thank you for your message. We are truly sorry to hear about the disruption to your trip and understand how disappointing it must have been to miss your planned journey. Unfortunately, the situation was caused by severe fog at Kraków Airport, which resulted in your flight being diverted to another airport approximately 300 km away. This was entirely beyond our control. Our driver arrived at Kraków Airport at the scheduled time and only then was informed that the flight would not land there as planned. According to the information available to us, you arrived in Kraków early in the morning, around six hours after the original scheduled landing time. As the transfer was booked for a specific arrival time and location, and no updated arrival details were provided, it was not possible for us to carry out the pickup under these circumstances. We fully understand your frustration related to the weather disruption; however, we kindly believe that the one-star review does not fairly reflect the service provided, as the situation was not caused by any fault on our side. We would sincerely appreciate it if you would consider revising or removing your review. Your feedback has a significant impact on small local companies like ours, and we always strive to provide reliable service whenever circumstances allow. Thank you for your understanding, and we truly hope you will have the opportunity to travel again under better conditions in the future. Kind regards, Tomasz Czerwiec, MyKrakowDriver
