14:45-15:15 PM St. Wolfgang / St. Gilgenに到着します。
約お客様ご自身の自由に使える20-35分の自由時間。オプションのボートに乗って、ヴォルフガング湖を越えて聖ギルゲン/聖ヴォルフガングまで行きます。およその期間35分ボートに乗りたくない乗客は、ツアーバスで集合場所に移動します(バスに乗る時間は約30分です)
16:15〜16:30 PM St. Gilgen / St. Wolfgangから出発
This was a great trip and a very fun day. I especially enjoyed the boat ride and our tour guide, Melanie, was also excellent. The only thing I regret is that we didn't have some more time in Salzburg. This was partly due to the German Highway Police deciding to perform a random level 2 inspection on our tour bus enroute to Salzburg (not anyone's fault, just bad luck). Aside from that, this tour was great. Just be sure to make the most of your time in Salzburg. I recommend a quick lunch so that you have more time for sightseeing and shopping. There are plenty of takeaways and street vendors in town with excellent food.
事業者からの返答
Thank you for your detailed feedback! We are delighted to hear that you had such a fun day, particularly enjoying the boat trip and Melanie’s excellent guidance. Unfortunately, the unexpected police inspection was outside our control and reduced the time available in Salzburg that day, so we especially appreciate your understanding. Thank you as well for sharing your helpful tips with future guests, and we hope you took home many wonderful memories from the tour!
8
89mirandah
September 18, 2026
Great day out as a taster for Salzburg and St Wolfgang
We had a wonderful day: we had a whistle stop tour of Salzburg and a lovely boat trip on St Wolfgang lake. It did feel a little rushed at times, but we still enjoyed it. A taster session leaving us definitely wanting to come back. Deepak was informative and enthusiastic about the sights.
1人が参考になったと回答
事業者からの返答
Thank you for your lovely feedback! We are delighted to hear that you enjoyed your day exploring Salzburg and the beautiful Lake Wolfgang. We understand that the itinerary can feel a little fast-paced as it covers several highlights in one day, and we appreciate your feedback on this. It’s wonderful to know that Deepak’s informative and enthusiastic guidance added to your experience, and we hope you get the chance to return and explore the region in more depth!
D
DavidL1738
September 15, 2026
Fantastic places but the guide very ordinary
Excellent a must but the guide really meh
事業者からの返答
Thank you for your feedback. We are pleased to hear that you found Salzburg and the Lake District fantastic and considered the tour a must-do experience. We are sorry, however, that your experience with the guide did not meet your expectations, and we appreciate you sharing your impression with us.
S
Sam_F
September 13, 2026
Disappointed to say the least
This was my second tour this week through Viator tours. Unfortunately, this tour guide did not measure up. He was unorganized, did not ensure everyone had the same information, talked only to those closest to him and did not wait to be sure people knew where they were to meet. He also did not ensure people stayed with him at all, and easily left people behind when going around corners in crowded areas. Once the return meeting time and location was set, at some point after the tour departed, he changed the meeting time. People were left behind at a tour stop.
His inability to communicate clearly impacted the quality of the tour. While the sights were great, it would have been helpful to know that he was not giving a tour of Salzburg, but simply dropping us off in the center of town and meeting up with us later. Very disappointed to find that he was simply a voice on the bus, and not in the city.
If this had been my first experience with this company, I would not recommend this guide to anyone.
事業者からの返答
Thank you for sharing your detailed feedback. We are pleased to hear that you enjoyed the destinations, but we are sorry that the organization and communication throughout the day did not meet your expectations. Clear instructions regarding meeting points and times are essential, and guests should receive the information they need to navigate the tour confidently. We take your comments regarding the guide’s communication and coordination seriously and will address them internally.
U
U2701WNsamf
September 12, 2026
Dissatisfied to say the least
This was my second tour this week with Grey line tours. Unfortunately, this tour guide did not measure up. He was unorganized, did not ensure everyone had the same information, talked only to those closest to him and did not wait to be sure people knew where they were to meet. He also did not ensure people stayed with him at all, and easily left people behind when going around corners in crowded areas. Once the return meeting time and location was set, at some point after the tour departed, he changed the meeting time. People were left behind at a tour stop.
His inability to communicate clearly impacted the quality of the tour. While the sights were great, it would have been helpful to know that he was not giving a tour of Salzburg, but simply dropping us off in the center of town and meeting up with us later. Very disappointed to find that he was simply a voice on the bus, and not in the city.
If this had been my first experience with this company, I would not recommend this guide to anyone.
事業者からの返答
Thank you for sharing your detailed feedback. We are pleased to hear that you enjoyed the destinations, but we are sorry that the organization and communication throughout the day did not meet your expectations. Clear instructions regarding meeting points and times are essential, and guests should receive the information they need to navigate the tour confidently. We take your comments regarding the guide’s communication and coordination seriously and will address them internally.
P
patriciarS6165RB
September 10, 2026
Highly recommended excursion
Very beautiful excursion to Salzburg and Lake Wolfgang. The boat tour is not included in the price. The guide Melodie, given that the excursion was in English, was very attentive to the Hispanic passengers so they could correctly understand all her explanations and accompanied the group to provide guidance on the best places to visit. She was very kind, pleasant, and professional
事業者からの返答
Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the beautiful excursion to Salzburg and Lake Wolfgang. It’s especially lovely to know that Melodie was so attentive to the Spanish-speaking guests and made the day enjoyable with her friendly, professional, and helpful guidance. Thank you for your recommendation!
J
John_A
September 8, 2026
Melanie was fabulous. She...
Melanie was fabulous. She coordinated all the details for the day. It made the trip so enjoyable and stress free. She shared tons of information, so knowledgeable about the area and history. Tahnks!
事業者からの返答
Thank you for your wonderful feedback. We are delighted to hear that Melanie’s excellent organization made your day in Salzburg and the Lake District so enjoyable and stress-free. It’s especially great to know that her extensive knowledge of the area and its history added so much to your experience!
M
Mark_R
September 5, 2026
Salzburg and Wolfgangsee!
It was an excellent trip. In Salzburg, after the orientation walk we did have free time. Although it was close to 2 hours to do everything you'd like to do feels a little rushed. Lots to look at!
事業者からの返答
Thank you for your feedback. We are delighted to hear that you had an excellent trip and enjoyed exploring Salzburg. With so much to see, we completely understand that the free time can pass very quickly, and we appreciate your feedback regarding the time available to explore the city.
V
Violet_B
August 26, 2026
Jaqui tells good stories...
Jaqui tells good stories about all we are seeing. She is very entertaining. She is also helpful with tips on how to enjoy the visit.
事業者からの返答
Thank you for your lovely feedback. We are delighted to hear that Jaqui’s entertaining stories and helpful tips made your visit even more enjoyable. We hope you took home many wonderful memories from Salzburg and the Lake District!
K
Karen_B
August 23, 2026
Two sisters from Albuquerque
It’s a long, long day but we enjoyed every second of it! Hanna was our guide, and kept us engaged through her incredible history. The boat ride ride at the end isn’t mentioned, but certainly added to a wonderful day. Gorgeous country side.
事業者からの返答
Thank you for your wonderful feedback. We are delighted to hear that you enjoyed every moment of the day and the beautiful countryside. It’s great to know that Hanna’s engaging historical insights and the boat ride made the experience even more memorable.
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