カイセリ空港とネフシェヒル空港の乗り継ぎ

Driver was on time but it took more than 45 minutes to gather other passengers. By the time reached accommodation it took 2 hours.

Very unprofessional and unreliable. The individual arrived late to pick us up at our hotel. The flight take off time was at 0830 and the driver was still picking up passengers at 0700. We did not make it to the airport until 0725. Would not recommend to book with them.

I made a reservation because the service was affordable priced, but I was very tense until it was over. I received a notification shortly before the scheduled pickup time stating that my pickup time had changed, and we drove very fast to make the flight.

Booked a two way transfer. Pick up from hotel was fine, car did not show to take me to the airport the next night. Very unhappy customer.

A board with my name outside the airport made it easy to find the correct van. The driver dropped us at the hotel, no problem

Even though we had a reservation, they forgot to pick us up; we almost missed our flight because of it. That's why I experienced stress.

Pick up from airport to hotel was very good

Driver was very helpful, he picked us at arrival exit and dropped off at hotel, everything went smoothly.

I have no advice, thank you.

+4

Easy to book, reasonable price although likely more expensive than local prices would be. A few things to note from the transfer from the airport to our hotel: the driver left the boot of the minibus open for quite a few minutes leading to our luggage being sprayed with sprinklers. While the majority were trying to sleep (flight came in around 3am) driver played music that was unreasonably loud. On a positive note, we did arrive at the expected time. RETURN TRANSFER: received a message after booking asking us to be promptly ready for a 13:15 pick up at our hotel. We received no further communication regarding this and on the day we had to message and call the provider directly to ask for an update since the bus was late by at least 25 minutes. They replied saying the driver was on his way and had been delayed due to an operational issue (given the fact the provider was located a couple minutes away from our hotel, we felt that it may have been forgotten about). This led to both the passengers and drivers feeling stressed. As a result of the lateness of being picked up and a road closure (out of their control but the driver wasn't using GPS navigation and so took us around on gravel for several minutes) we arrived much later than the recommended 2 hour time at the airport which would have been avoided had they been on time. We then contacted the service to ask if they would be willing to offer compensation as a result of the stress that this caused, and to give them opportunity to avoid this review (worth noting that we had a connecting flight to the UK following this one and couldn't afford to miss it). They did apologise for being late, however the response received was less than satisfactory. It felt that they were guilt tripping us for making this request and the tone was not conciliatory. Their response was to mention that sometimes people are dropped off even an hour before their flight, in essence suggesting that we should be appreciative of the poor service and lack of communication, and that it wasn't worse. There was no goodwill gesture and I would caution people using this service.