A fantastic time! Ethan and Ashton were great, the music was very of-the-boat-life-vibe, and Ethan could whistle with the best of them. We were kept entertained during the ride and being in the air was so serene.
事業者からの返答
Nicole, thank you! We love hearing that Ethan and Ashton kept the boat-life vibes going (and that Ethan's whistling made the cut!). So glad the flight felt serene. Come back and parasail with Sea Rocket again soon! — The Sea Rocket Team
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gregorys354
July 9, 2026 · via Tripadvisor
Great parasailing tour with Jude and Cole!
Jude and Cole were fantastic as captains of our parasailing tour, delivering a fun and safe ride for everyone (even after some passengers threw them a fireball with undisclosed needs on the boat). We had a blast and would recommend it!
事業者からの返答
Thank you for the awesome review! We're so glad you had a blast parasailing with Jude and Cole. We'll be sure to pass along your kind words to them. Thanks for choosing Sea Rocket, and we hope to see you again soon!
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C7418ZEadamc
July 7, 2026 · via Tripadvisor
Fun. Great guides
Fun time. A bit overpriced for sure. Guides were great....they made it worth it. Thanks Cole and Jude!
事業者からの返答
Thank you for your review! We're so glad you had a fun time and that Cole and Jude helped make your experience a great one. We appreciate your feedback and hope to welcome you back for another adventure soon!
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D_J
July 7, 2026 · via Viator
Disappointing Customer Service & No Flexibility
I arrived at 11:47 AM for my 12:00 PM parasailing reservation. Unfortunately, I got lost trying to find the check-in location because the small booth where someone was supposed to be was completely empty, with no staff or clear directions.
I immediately sent a message through Viator and called the company, only to be told that the boat had already left and that I was considered late. As a result, I lost over $200. They also refused to reschedule me for another time, saying they could only send a message to the office and let them decide what to do.
My husband and I came from out of town, and this was supposed to be a birthday gift for him. It was incredibly disappointing that there was no flexibility or effort to help us after we arrived just minutes before our scheduled time.
I truly hope the company considers rescheduling customers in situations like this, even if it means paying a reasonable rescheduling fee. Improving the check-in process, signage, and overall customer service would make a huge difference in the customer experience.
事業者からの返答
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience, especially since this was meant to be a special birthday celebration. We understand how disappointing that must have been. Our check-in times are in place to ensure all guests can complete the required safety waivers and that tours depart on schedule. We appreciate your comments regarding the check-in process and signage, and we'll be sure to share your feedback with our team. If you'd like to discuss your experience further, please don't hesitate to reach out to us directly. We'd be happy to review your concerns.
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Catherine_A
December 29, 2025 · via Viator
We had so much fun! The...
We had so much fun! The crew was very professional and made sure everyone was safe and had a good time! Highly recommend!
事業者からの返答
Thanks for choosing Sea Rocket and for the 5 star review! We are so glad you had fun and hope to see you again soon!