The guide did not show up. I has not been contacted despite I gave my personal information in the reservation. This tour is expensive but there was no answer when I called the operator.
事業者からの返答
Thank you for the review.
The tour did take place after all. The guide waited for you in the hotel lobby and then found you outside.
As we tried to inform you, the hotel was outside the pickup zone.
We left you a message the day before, but you didn’t receive it. We couldn’t reach you at the number you provided. That’s why we sent the guide there anyway to pick you up. We apologize that you weren’t able to reach us that day.
we kindly ask you to correct your review.
the guide was there on time; you simply didn’t find each other right away.
thank you for booking the tour with us, and we hope you had a good time with Lothar.
Kind regards,
the Velopold Team
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Archna_A
September 16, 2026 · via Viator
Worth every penny —and more!
Eszter was an amazing guide who made our tour extremely enjoyable. A charming lady with a great depth of knowledge who we all enjoyed listening to .
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Lea_S
August 15, 2026 · via Viator
We enjoyed our walking...
We enjoyed our walking tour of Vienna with Jeremy. He was personable and knowledgeable. The time flew by. Definitely recommend this tour if you are thinking about it.
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Diane_D
August 13, 2026 · via Viator
We have been touring...
We have been touring several major cities in Europe and our group of 7 all agreed that Jeremy was the best of the best tour guides we have had! We highly recommend him for his knowledge and friendly interaction.
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Teresa_G
July 25, 2026 · via Viator
Great tour!
Jeremy was an exceptional tour guide. He made the tour interesting and the walking pace met the group’s needs. He was well informed, personable and very likable. All the major sites were covered with plenty of information on the history. We throughly enjoyed the tour and Jeremy! Highly recommend!
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Debra_L
July 20, 2026 · via Viator
Ute was a wonderful...
Ute was a wonderful guide! Very friendly and full of knowledge, history and inside tips. She was very flexible and tailored the tour to our interests. Excellent!
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Michael_T
July 17, 2026 · via Viator
A Great Guide
Jeremy was the perfect tour guide for us on the morning we spent with him in Vienna. He was funny and knowledgeable and had a touch of irreverence which was appreciated. We not only learned about Viennese history, but also about some of the challenges of modern Austria as seen through Jeremy’s eyes.
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Deborah_D
July 7, 2026 · via Viator
Second Day in Vienna Tour
When I booked I a asked for a '
When I booked I asked for a' second day in Vienna' tour and requested Spy and Espionage info. Our guide wasn't exactly able to provide that. I'm sure his First Day tour is great, but asking for something beyond the standard didn't work out....
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Michael_R
July 2, 2026 · via Viator
Detailed entertaining explanation of Vienna's city center
Small groups are recommended
We were provided with extensive historical
background information
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Jared_H
June 26, 2026 · via Viator
Our tour with Jeremy was...
Our tour with Jeremy was fantastic. He’s very knowledgeable and did a great job catering the tour to our particular interests. He gave us recommendations on places to go (and places not to go) which helps a ton for the rest of our trip to Vienna. Highly recommend!
