福岡発 如意輪寺別府地獄と湯布院日帰りツアー

The tour was great. The tour guide was really nice and informative. We only got to do 3 of the 5 things on the tour, but the 3 things we did was truly amazing. I am not sure how all 5 things could fit into that tour.

The tour was disorganized. The guide was difficult to understand. She wouldn’t at first help us find the bus, assigned seats were confusing and taken by others. The sites and time allotted for each were great. Bus driver was very safe and drove well. Then insult to injury the guide hassled everyone to write a review.

Guide was excellent, very informative. There were many things to see and experience and our guide, Wendy, explained and directed us with care. I’m so glad I took this tour. Every place we visited was culturally significant and a something to experience.

It was not my selected tour. It was replaced. It us still a pleasant day your with enough time st each spot to do what one likes. Our guide Emy is good and provided a lot of recommendations to eat and try

Nyoirinji Temple was amazing. Yufuin is great for childlike fun and Beppu Hells was hot, humid and smelled like eggs. Overall it was a good tour, well paced and easy to travel. Kevin our tour guide was fun and energetic. I enjoyed hearing his take on things, some guides have great stories due to their diverse global backgrounds. Our tour was in August which made the geothermal pools even more intense, it was sweaty and crowded in some spots. The 10 hours went by very fast, it’s definitely worth the price.

Really enjoyed this tour. You don't spend a lot of time at each location however felt saw a lot. If you eat a tour where you go one place this isn't it. We went to 2 Beppu hello. The frog shrine. Spent quite a bit of time in Yufuin and ate lunch on our own. We had a quick stop to see the mountains. Overall it was a great tour and we loved it. The tour guide was great. She did an excellent job of handling a larger group of english japanese and chinese. I had fallen the day before and hurt my foot and she helped look out for me. Overall loved the tour. A little confusing to find the right tournat the start point so know your tour company flag read the instructions and you'll be fine.

The guide Riku was great, very friendly and informative. We covered 4 areas, and very little time to sight see at each location; it felt very rushed. If we had stuck with the advertised 3 locations (Nyoirinji, Beppu and Yufuin) and not added in Komado Shrine, we would have had more time to enjoy the original 3 sites.

We booked this tour through Klook. We had a negative experience with our tour guide, Kevin Y, which was the main issue—not the itinerary or the bus driver. I paid a higher price for an English-speaking guide for my adult children, who only understand English, but Kevin barely spoke it. When he did speak, it was in one or two short sentences, and his English was very poor. We felt misled into paying more for what was essentially a 99% Chinese tour. Kevin also provided minimal information about the culture or highlights of the places we visited. After posting our review on Klook, Kevin messaged me in Chinese, blaming us for being late, even though the 8 minutes delay was due to his unfamiliarity with the train station exits and his failure to guide us to the correct exit when we got lost. His rude and disrespectful messages, including "This is Japan, not your home country," were unacceptable and very offensive. We were humiliated throughout the trip for being late. When returning to the bus from the second stop, Kevin and his companion mocked us in Japanese, assuming we didn’t understand—though my daughter, having lived in Japan for several years, is fluent in Japanese. We contacted Klook, but as a third-party platform, they could only provide the contact information for the local tour company. When we filed a complaint, we discovered that the "local tour company" used a China-based individual email address, with no company name listed on Klook's tour description page. It’s been almost a week, and we have received no response from them.

This was an amazing experience from the start. Even before the tour, our tour guide Jimmy reached out to us via WhatsApp to confirm the meeting point and the time. We had some questions, which he answered promptly and professionally. With each stop, he gave us recommendations and pointers on how to make the best of each stop, especially the short ones. The highlight for my husband and I was Yunotsubo Street. On the drive there, the view itself is outstanding so make sure to stay awake after Beppu! My goodness! So many shops and so much food, cheap too! We were given about three hours, which wasn't enough time. However, I'm glad we had a limit because we definitely would have blown through our budget for the day there. I highly recommend this excursion!

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