北海道カムイ岬しまむい海岸 札幌発小樽日帰りツアー

Thank you for sharing such detailed feedback. We sincerely apologize that the tour did not meet your expectations, particularly regarding the communication, guiding, and departure arrangements. We understand your concerns about not receiving sufficient information during the journey. The purpose of having a guide is not only to manage the schedule but also to provide useful context about the destinations, including their history, geography, and significance. We regret that this was not adequately provided during your tour. We also apologize for the confusion regarding the meeting point and pre-tour communication. We will review these arrangements with our local operating team to ensure clearer instructions and earlier communication are provided to travelers. Regarding the itinerary, the tour is designed to cover several destinations in one day, so the time at individual stops is limited. We understand, however, that travelers particularly interested in Otaru may prefer more time there. We also appreciate your suggestion about clearly advising guests regarding available food options and recommending that they bring a packed lunch. Finally, we are sorry that the English communication did not meet the level you expected from an English-supported tour. We have noted your feedback and will share it with the local team so that improvements can be made. We truly regret that this experience left you disappointed. Your feedback is important to us and will help us improve the tour arrangements and communication for future travelers.

Thank you for taking the time to share your detailed feedback. We're pleased to hear that you enjoyed the spectacular views at Cape Kamui and found the journey comfortable and smooth. We sincerely apologize, however, that the guiding experience did not meet your expectations. We understand the importance of receiving the tour information in your selected language. We also appreciate your comments regarding the level of information provided at each stop. We will share your feedback with our local operating team so they can improve both the communication and the depth of information provided to English-speaking guests. Thank you again for bringing this to our attention. Your feedback is valuable to us as we continue working to improve the experience for all travelers.

Thank you for sharing your feedback! We're glad to hear that you enjoyed the tour and were able to see so many beautiful places in Hokkaido. We understand that the itinerary is fast-paced, and we appreciate your understanding that the schedule is designed to cover several highlights within one day. We're also pleased that you found our guide professional and helpful. Your kind feedback is greatly appreciated, and we hope to welcome you again on another memorable Hokkaido adventure!

Thank you for your wonderful review! We're delighted to hear that you had a memorable day exploring the beautiful countryside of Hokkaido. Cape Kamui and Otaru are truly stunning destinations, and we're glad you enjoyed the breathtaking scenery throughout the journey. Thank you for choosing Trevotour Travels. We hope to welcome you again on another unforgettable adventure in Japan!

Vielen Dank für Ihre tolle Bewertung! Es freut uns sehr zu hören, dass Ihnen die Tour nach Cape Kamui gefallen hat und Sie die Reise als entspannt und gut organisiert empfunden haben. Ihr positives Feedback bedeutet uns sehr viel und motiviert unser Team, weiterhin unvergessliche Reiseerlebnisse zu bieten. Wir hoffen, Sie schon bald wieder auf einer unserer Touren begrüßen zu dürfen!

Thank you for taking the time to share your feedback. We sincerely apologize for the confusion caused by the booking notifications you received. As your booking was made through a third-party platform, operational updates may sometimes be sent by different parties involved in the reservation process, which can unfortunately lead to mixed messages. We understand how confusing this must have been, especially after receiving a cancellation notification. We're pleased that the final confirmation clarified that your tour was operating as scheduled and that you were able to join the experience. We have noted your comments and will continue working with our partners to improve communication and provide a smoother booking experience. Thank you again for your valuable feedback, and we hope to welcome you on another tour in the future.

Thank you for your wonderful review! We’re delighted to hear that you enjoyed the beautiful stops including Otaru Canal, the Chocolate Factory, and Cape Kamui. It’s great to know you found the tour to be good value and had a fantastic experience with Hong as your guide. We will be sure to pass along your kind words to them. We truly appreciate your feedback and hope to welcome you again on another memorable tour in the future!

Thank you for taking the time to share your feedback. We’re very glad to hear that you enjoyed the beautiful stops along the route, especially Cape Kamui and the Nikka Whisky area, as well as your time in Otaru. We’re sorry to learn that the guiding experience did not meet your expectations. This tour is operated in a multilingual group setting, and while transportation and basic coordination are provided, we understand that clearer explanations and more historical commentary in English would have greatly enhanced your experience. Your feedback is valuable and will be shared with our local team for improvement and better guide training. Thank you again for your honest comments. We hope to have the opportunity to provide you with a more informative experience in the future.

Thank you for your wonderful review! We’re delighted to hear that you had such an enjoyable and action-packed day exploring Hokkaido. It’s fantastic to know that Rourou’s excellent guidance helped make your experience even more memorable. We’ll be sure to share your kind words with her. We're also pleased that you enjoyed the breathtaking scenery at Cape Kamui and appreciated having the freedom to explore the trail at your own pace while keeping to the schedule. Thank you for your recommendation. We’re glad the tour made it easy to visit several beautiful attractions without the hassle of arranging transportation, and we hope to welcome you on another memorable adventure in the future!

Thank you for your wonderful review! We’re delighted to hear that you had a great day exploring Hokkaido with us. Rourou will be very happy to know that her multilingual guidance in Mandarin, Japanese, and English, along with her knowledge and kindness, made your tour enjoyable. We’ll be sure to share your kind words with her. Thank you for your support, and we hope to welcome you on another memorable tour in the future!