Really great and beautiful views and lots of info- highly recommend! Danny was fantastic…. Call them direct before you go since aviator doesn’t always send them the booking. Really excellent overall and great smoothie place next door…
事業者からの返答
Here's a polished, professional and elegant response for Viator:
Thank you so much for your wonderful review! 😊
We’re thrilled to hear you had a fabulous time on our South Beach Bicycle Tour and that you enjoyed the beautiful views and all the information Danny shared. We’re glad he made your tour so enjoyable. Thank you for choosing our Miami Beach Bike Rental. We really appreciate your recommendation and the heads-up about booking directly.
Warm regards,
The Miami Beach Bike Rental Team 🌴🚲
2
285yasminw
August 6, 2025
Tour with a guide
It was a really nice tour with a very nice guide. We went to places, we wouldn’t normally go to. We recommend the tour!!!!!
事業者からの返答
Thank you so much for your lovely review! 😊
We’re delighted to hear you enjoyed our South Beach Bicycle Tour and that your guide showed you places you wouldn’t have discovered on your own. That’s exactly what we aim for.
Thank you for choosing our Miami Beach Bike Rental. We’re glad you had such a great experience and really appreciate your recommendation!
Warm regards,
The Miami Beach Bike Rental Team 🌴🚲
A
audreyj371
March 16, 2024
Five stars
Joseph was a great tour guide and although we had a bumpy start to the tour, we loved it! It was a beautiful day, we were able to see all the sites, we received great information about the area, felt safe at all times, and learned more about South beach! Highly recommend this tour as a way to see more of the area!
事業者からの返答
Thank you so much for your wonderful review! 😊
We’re thrilled to hear you had such a great time on our Famous South Beach Bicycle Tour with Joseph! Even with the bumpy start, it sounds like he did an excellent job showing you all the highlights and sharing great information.
Thank you for choosing Bikes and Segway Tours & Rentals. We really appreciate your strong recommendation!
Warm regards,
Bikes and Segway Tours & Rentals Team 🌴🚲
V
Veronica C
February 23, 2024
South beach bike tour - fabulous
Amazing tour with an amazing tour guide. Lovely sonic bike tour, with great stops and a guide (Joseph), who looked after us amazingly.
事業者からの返答
Here's a fresh, natural and elegant response:
Thank you so much! 😊
We’re delighted to hear you had such an amazing time on our South Beach Bicycle Tour! It’s great to know Joseph took such good care of you and that you really enjoyed the route and the stops.
Thank you for choosing Bikes and Segway Tours & Rentals. We’re so glad this tour was a highlight of your trip!
Warm regards,
Bikes and Segway Tours & Rentals Team 🌴🚲
A
Archana_G
January 29, 2024
You don’t learn a thing
Rolando was very nice but he really didn’t have any knowledge of the local history, architecture or flora and fauna. He had no script to work off of. So this bike ride was like going on a bike ride on your own. We have taken a lot of bike tours around the country and this was the only one that disappointed. The tour guide should be able to tell you the history, stories, connect the dots between culture, history and people.
1人が参考になったと回答
事業者からの返答
Thank you for your feedback.
While we’re sorry to hear the tour didn’t meet your expectations, we must respectfully disagree with your assessment.
Our guides, including Rolando, are trained to provide accurate information about the history and architecture of South Beach and Miami Beach. This is a South Beach Bicycle Tour, not a guided tour about flora and fauna.
We have received hundreds of excellent reviews for this same tour from guests who found it informative and enjoyable. While we always strive to improve, the expectation that a bike tour guide should deliver an in depth lecture on local plants and animals is unrealistic for this type of experience. We appreciate your comments and will share them with our team.
Regards,
Bikes and Segway Tours & Rentals Team
K
K7185OYcrystalb
June 28, 2023
Bike rental
The process was very fast, what a wonderful experience, they included a free hour and basket. Thank you
事業者からの返答
We’re really happy to hear you had such a wonderful experience! It’s great that the process was fast and that you enjoyed the free extra hour and the basket.
Thank you for choosing our Miami Beach Bike Rental. Whether you rent electric bike rental, tandem bicycle, rollerblade rental, skate rental, a Segway tour, or a bike tour, we’re glad everything was perfect for you.
We really appreciate your kind words! 🌴🚲
8
806mannyc
March 23, 2022
Great staff and excellent experience
Awesome experience!! Very professional staff!! Cari was so helpful and kind !! Also a instructive and interactive tour with Abraham We enjoy a lot!! thank you , highly recommended!!
事業者からの返答
Thank you
K
Kirsty_C
March 14, 2022
Fun bike ride
Very fun tour around South Beach and Star Island! Our tour guide asked if we wanted to see other islands as well so we also got to see Psalm and Hibiscus islands as well!
事業者からの返答
Thank you
C
Cindy
March 8, 2022
The Bikes were in good condition.
We had a bad experience with our first Guide, who passed us off ( just me and my wife on the tour) to another Guide. The first guide (Abraham) was rude and very un professional. We finally had (Josue) as a guide and he was very professional and informative and asked us what we wanted to see.
事業者からの返答
Thank you
R
Ralph_W
March 2, 2022
South Beach Bike Tour
Our tour involved significant riding on busy city streets and crowded sidewalks. These are perhaps a necessary part of a city bicycle tour, but our group was uneasy and uncomfortable with the tour. We weren’t offered helmets. Would not recommend this for inexperienced riders.
2人が参考になったと回答
事業者からの返答
Thank you for your feedback.
We’d like to clarify a few important points. In Miami-Dade County, wearing a helmet is not mandatory for adults on bicycles. Helmets are always available at our shop for anyone who wishes to use one, but they are not required.
Regarding the crowded streets and sidewalks this is completely normal in South Beach, especially during peak season. South Beach is one of the most visited destinations in the world, so busy streets and sidewalks are part of the experience on any city bike tour.
While we understand not everyone enjoys riding in busy areas, giving only two stars for this reason is unfair. This is the reality of touring in a popular beach city like Miami Beach.
We appreciate your comments and will take them into consideration.
Regards,
Bikes and Segway Tours & Rentals Team
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