Excellent tour, a very efficient way of getting around to these great sites. The Summer palace is beautiful and defintely a must see. Our tourguide Jeffrey was wonderful, very friendly and knowledgeable and happy to help us have the best experience possible in whatever way he could whether answering our questions or pointing out a good photo spot. The boat trip at the summer palace is a lovely add on I recommend doing if time allows just make sure you have we-pay or cash to pay for the ticket as card is not accepted here (40 yuen per person).
事業者からの返答
Dear Guest,
Thank you for your lovely review! We are thrilled to hear Jeffrey was an amazing guide for you. He will be so happy to receive your warm thanks.
We truly appreciate your kind feedback. Hope we have the pleasure of welcoming you back to Beijing again!
Best regards, Lily's Beijing Tours Team
S
sarahdB8825UT
September 22, 2026
Great tour, and must see sight
Excellent tour, a very efficient way of getting around to these great sites. The Summer palace is beautiful and defintely a must see. Our tourguide Jeffrey was wonderful, very friendly and knowledgeable and happy to help us have the best experience possible in whatever way he could whether answering our questions or pointing out a good photo spot. The boat trip at the summer palace is a lovely add on I recommend doing if time allows just make sure you have we-pay or cash to pay for the ticket as card is not accepted here (40 yuen per person).
事業者からの返答
Dear Guest,
Thank you so much for your fantastic review! We’re glad you enjoyed this efficient tour and the breathtaking beauty of the Summer Palace. Jeffrey will be delighted to hear you appreciated his friendly, knowledgeable service, all your answered questions and the great photo spots he recommended.
We also appreciate your helpful tip about the Summer Palace boat ticket — cash or WeChat Pay is required, as cards cannot be used. Thank you for sharing this advice with other travellers. We hope to welcome you back to Beijing for more adventures!
Best regards,
Lily's Beijing Tours Team
S
Sightseer745401
September 20, 2026
Great experience with Jerry
Our tour guide, Jerry, was fantastic! He was patient with us all the time and told lots of interesting stories about Summer Palace and Beijing.
We don’t know when we’ll come back to Beijing. But now we know where to book a good tour when we come back here.
事業者からの返答
Dear Guest,
Thank you for your lovely review! Jerry will be delighted to hear your kind words. We’re so happy he told you many fascinating stories about the Summer Palace and Beijing with great patience. It warms us to know you will choose us again when you return to Beijing someday. We look forward to welcoming you back!
Best regards,
Lily's Beijing Tours Team
M
Michael_C
September 10, 2026
Awesome experience
Spring was a wonderful tour guide, joyful and informative. She even sang for us! She was flexible based on the needs of the group.
事業者からの返答
Dear Guest,
Thank you for your lovely review!
We are so happy Spring brought you such a wonderful tour. It’s lovely to hear she was joyful, informative, and even sang for your group. We appreciate that she stayed flexible to meet your group’s needs throughout the day.
We will pass all your sweet comments to Spring. Thank you for travelling with us.
Wish you wonderful travels ahead, and hope to welcome you back to Beijing.
Best regards,
Lily's Beijing Tours Team
T
T1285NLkeithj
September 4, 2026
Good combination tour
Smooth pickup from hotel, and arrived at the Panda House at the right time for their breakfast. Bruce had good insights on the history at the summer Palace and took great photos
事業者からの返答
Dear Guest,
Thank you for your great review!
We are happy the hotel pickup went smoothly and you arrived at the Panda House perfectly in time for the pandas’ breakfast. It’s wonderful that Bruce shared thoughtful historical insights about the Summer Palace and captured fantastic photos for you.
We will pass all your nice compliments to Bruce. Thank you for travelling with us.
Wish you lovely travels ahead, and hope to welcome you back to Beijing.
Best regards,
Lily's Beijing Tours Team
G
GladsAM
August 23, 2026
Beijing is beautiful.
The Pandas are cute a Must see. Our guide Jerry is Nice and knowledgeable about the places. Tour is recommendable
事業者からの返答
Dear Guest,
Thank you for your lovely review!
We totally agree the pandas are absolutely adorable and well worth a visit. It’s great Jerry shared his rich local knowledge with you during the tour. We are glad you had a nice outing and appreciate your recommendation. We will pass your kind feedback to Jerry.
Wish you happy travels and hope to see you again in Beijing.
Best regards,
Lily's Beijing Tours Team
H
Henry_R
June 1, 2026
Solid tour
We did 3 person tour, guide picked us up from hotel and arrived early. We took taxis between locations. Guide Renny was very friendly and get English was easy to understand. During the tours she provided many facts and was accommodating for things like quick shopping and photo opportunities.
Thank you Renny and team, we had a wonderful time in Beijing and will recommend you to family and friends!
事業者からの返答
Dear Henry
Thank you for your lovely review! Renny is thrilled she picked your trio up early from the hotel and delivered easy-to-follow English commentary throughout your sightseeing. She’s glad to flex your schedule for spontaneous shopping stops and photo taking as you wished. We really appreciate you recommending our service to your family and friends, and wish you all the best for your upcoming travels!
Best regards,
Lily's Beijing Tours Team
R
Rachelle_M
May 22, 2026
Flexible guide with Viator
Sunny our guide was excellent. She spoke English well and was easy to talk to and I was able to alter our itinerary for the day as we had already seen the Giant pandas and Summer Palace the previous day on our group tour. Instead, we were able to see Olympic Park and take photos of the Bird's Nest and the Bubble Bldg or Cube where Michael Phelps won 8 gold medals in tje 2008 Beijing Olympics. We also visited the Temple of Heaven as well as Hongqiao Pearl Market nearby. It was a wonderful day to spend outdoors.
Sunny availed of Didi Car service and they were prompt. Drivers were able to navigate the City well despite road closures when Putin was in town.
We were very pleased with Viator services and prompt communication throughout our visit. And Sunny's good disposition, patience and warmth was apparent. She was willing to help with our purchases as well.
We are definitely returning to China. There is much more to see and explore.
事業者からの返答
Dear Guest
Thanks a lot for your detailed nice review!Delighted Sunny flexibly adjusted your itinerary and offered thoughtful help. We really appreciate your recognition and look forward to your next visit to China.
Best regards,
Lily's Beijing Tours Team
J
Jasmin_W
May 19, 2026
The panda experience was...
The panda experience was not worth it, too many tourists and I feel sorry for the pandas. But the Summer Palace was cool.
Bruce, my guide, was great. I can only recommend it further.
事業者からの返答
Dear Guest
Thank you for your honest feedback!
We understand you felt the panda experience was not ideal due to large crowds, and we totally get your feelings. Glad you really loved the Summer Palace scenery though.
We’re happy that your guide Bruce did an excellent job and brought you a nice tour experience. Thanks a lot for recommending him warmly! We will pass your words to Bruce sincerely. Wish you a pleasant rest of your trip!
Best regards,
Lily's Beijing Tours Team
N
Nikita_K
April 20, 2026
Great tour with bruce
Lovely afternoon with bruce our tour guide first we visited the pandas then made our way to the summer palace. Bruce was very knowledgeable & friendly at the summer palace bruce told us all about the history. An amazing afternoon well spent.
事業者からの返答
Dear Guest
Thank you so much for your lovely review!We’re so glad you had an amazing afternoon with Bruce.It’s wonderful to hear he was knowledgeable and friendly, sharing the history of the Summer Palace and making your whole experience enjoyable.We’ll be sure to pass on your kind compliments to him!
Best regards,
Lily's Beijing Tours Team
