ビクトリアフォールズ上空ヘリコプター飛行体験

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. Our helicopters are configured to accommodate different passenger numbers and weight distributions, which means some guests may be seated facing rearward. While many passengers still enjoy excellent views from these seats, we understand that your experience was not what you had hoped for. We also appreciate your comments regarding helicopter activity around Victoria Falls. As licensed operators, we work within strict aviation regulations and designated flight paths while striving to showcase Victoria Falls, the Zambezi River, and the surrounding landscape from a unique aerial perspective. However, we appreciate that individual expectations and preferences can vary. We regret that your flight did not deliver the experience you were expecting, and thank you again for sharing your thoughts.

Thank you for the amazing feedback! We're thrilled you had such an unforgettable experience taking in the breathtaking views of Victoria Falls. It’s wonderful to hear everything was professionally executed and that you’re now sharing the adventure with friends—what a great souvenir that video must be! We couldn’t agree more: it truly is a once-in-a-lifetime opportunity, and we’re so glad you chose to experience it with us.

Thank you for your wonderful review! We’re thrilled to hear that you had an amazing experience with us. The helicopter flight truly offers a unique perspective of the falls, and we’re glad you enjoyed the guided tour with Dennis. We’ll be sure to pass along your kind words to him. We hope to welcome you back for another unforgettable adventure soon!

We sincerely apologise for the inconvenience caused by the flight delay. We understand how frustrating it can be when plans are disrupted, and we regret that this impacted your day. While delays are sometimes unavoidable, we will work on improving our communication and service to ensure such issues are minimised in the future. We hope your experience with us was still enjoyable and that we can welcome you back soon for a smoother visit.

We appreciate your kind words! Floating over the falls and the Zambezi is truly a magical experience, no matter the season. We're so pleased you had such a wonderful time, and we hope to welcome you back for another beautiful adventure soon!

Thank you for sharing your thoughts! Seeing Victoria Falls from the air really showcases the magnitude and beauty of the falls, and we’re so glad you had that experience. It’s an amazing way to appreciate its power and beauty. We look forward to having you with us again in the future!

Thank you for your kind words! We’re thrilled you enjoyed the breathtaking views over Victoria Falls and the national parks. Our pilots take pride in offering a smooth and informative ride, and we're glad you found the helicopter comfortable. It’s wonderful to hear you felt the experience was worth it!

Thank you for taking the time to share your recent experience with our transfer services. We understand that your expectations were not met, and we sincerely apologise for any inconvenience or disappointment you may have experienced. We appreciate your feedback regarding the pricing and the transfer arrangements. Our pricing structure is designed to be competitive and transparent, and we believe that the rates charged were in line with the services provided. However, we understand that your perception of value may have differed. Regarding the multiple car changes, it is standard when we do cross-border transfers, and this helps to keep the rates low. On the missed helicopter flight, we apologise for the unforeseen circumstances that led to these disruptions. We are committed to providing reliable and efficient transfers, and we will investigate the reasons behind these issues to prevent similar occurrences in the future. Thank you again for your feedback. We value your business and hope to have the opportunity to serve you better in the future.