The tour guide never showed up. I waited two hours. They did not answer their phone or emails. Thankfully Viator refunded me. But it was my only day in Marrakech. So i completely missed out on the opportunity
事業者からの返答
Hello Dear Richelle .
We was there, and the tour cancelled during the bad Weather
I accepted your refund because of the true reason of the bad weather
Is not in our controller
Best regards
7
766ziaz
December 26, 2023
Very friendly and supportive
Samir is exceptionally good and friendly and supported us throughout this trip. I would highly recommend Samir , he has good local knowledge as he lives in the vicinity and able to communicate easily with our family.
S
S8890SEleem
November 10, 2023
Breathtaking & Life Changing Experience
Eye opening, breath taking and life changing! Hard to put into words what an experience this was.
Our guide 'Samir' not only safely navigated us around the mountains he also took us into his mountain village home to meet his wife and children where they had prepared lunch and Moroccan tea, it was a true honour and moment I shall never forget.
The mountain views are absolutely breathtaking and ofcourse so soon after the recent Marrakesh earthquake there are many damaged homes we seen which really brings home the reality of the power of nature and what the local people are coping with.
I urge anyone booking this trip to tip Samir or your tour guide as it will really help them to feed their families and just a few pounds, dollars or euro's of our money is a significant help.
I hope to one day return and if I do I'll return with some toys for the local children :)
M
mrsm_b
August 28, 2023
I’m not sure that this...
I’m not sure that this your company would have picked us up from our pre arranged destination if we hadn’t emailed and phoned them just prior to our pick up time. We were out on a tour that clearly wasn’t the one we had booked and after quests were taken for our lunch at a restaurant and trek in the Atlas Mountains. Our guide for our trek was outstanding which is why I give this tour four stars. We weren’t offered the camel ride on the way back which wasn’t a problem to us as we hadn’t wanted one, but as it’s an advertised part of the tour it might have been a problem for others.
事業者からの返答
Thanks for your Feedback.
Please note. The yo
9
919liekes
August 20, 2023
amazing trip in the Atlas mountains
Samir and Mohammed were great guides! We were a group of 18 people and they made sure everyone felt comfortable and made it to the top. They guided the slow people by staying with them and also held the group together very well. The food on the mountain was surprisingly delicious. They also had a lovely family!
Overall a great experience, highly recommend!
R
romina_s
July 20, 2023
Disappointed
I can only share disappointment with this booking. I booked two days earlier and in the late afternoon of the day before got a message from the tour company that due to a storm it would likely to be cancelled . They said they would confirm with me later at night and they never did .
So I didn’t go to the tour, nor I booked another one so I got stuck in the city on my last day. Asked for refund to Viator who said they were not aware of the cancellation. Very strange. I am still waiting for refund, don’t know what else they need to investigate. I am very disappointed.
事業者からの返答
Hello dear ,Cousrmotrs thanks for this feedback,
I already Spoke, to you one day before, so I have a resan to cancel your tour ,There was a storme in the Atlas mountains.
Then you got your refund back.
This feedback it doesn't make Sounds. For me ?
J
JanL577
February 25, 2023
A Memorable Day
We had a very good day with Samir, our guide for the trek, and our driver whose name, unfortunately, I don't remember. Both of them were very friendly, helpful, and kind. We were sharing this adventure with a lovely family from Manchester and all the interaction between members of our group was pleasant and friendly. We stopped for photo opportunities on the way, and again for oil tasting at a women's cooperative, with tea, fresh local bread and the best peanut butter! The trek to the waterfall was not too difficult for two middle-aged ladies and Samir was there to help and lend a hand when needed. We had pleasant temperatures for walking and great views of the snow-capped Atlas mountains. Then a delicious lunch of home-cooked chicken tangine with tomato salad, and fresh fruit in the home of a local lady before leaving the mountainous area. Our driver took us to a desert area where we were served tea and assisted to don colorful head gear and tops. The men attending the camels helped us onto our animals and we took approximately 30 minutes to walk in a train on our camels, who appeared to be well-behaved and cared for. All in all, a memorable day with our very nice driver and guide, Samir!
A
AndyLouW
February 25, 2023
Lovely stay in the mountains
We had a fantastic couple of days in the mountains. Our guide, samir was excellent. He was very informative and looked after us very well. He welcomed us into his house and his wife cooked us a lovely lunch. The walks were beautiful and interesting with lovely views, waterfalls and villages. I would recommend a trek with samir. We stayed in a great riad with the best food of our stay in Morocco. We were picked up and transported to the mountains and then onto essaouira. Excellent service, I highly recommend. We will definitely return with the rest of our family.
事業者からの返答
Thanks for your nice Feedback
M
marialY3984NS
January 21, 2023
Highly recommended
Highly recommended to make any excursion with Samir!!!!!! Personally we did a 4h route through Ilmil and then ate at his house. Thank you!!!!!
3
323joni
January 20, 2023
Perfect for disconnecting in the mountains
Very nice experience, of the best we have done in our visit to Morocco. Best to disconnect from the Marrakech riot in the mountains. The guide Semir very friendly and close. Highly recommended.
Marrakechの類似ツアーを比較
最安値: Agafay Desert Quad Bike Camel Ride and Dinner Show — $14
最高評価: Agafay Desert Quad Bike Camel Ride and Dinner Show — 5.0 (14,602 件のレビュー)
最短: Agafay Desert Quad Bike Camel Ride and Dinner Show — 6 時間