This was directly under Jeep tours and I mistakenly booked a “military tour” falsely assuming it was in a jeep. It was NOT. The operator would not refund when we stressed we did not want to do this tour we could do ourselves in a regular car. They would not assist at all with a partial refund or anything. Totally ruined my experience as I thought we would be in a jeep. I was very unhappy and couldn’t enjoy the trip at all. I would have just left it had t cost me already over $300 AUD for 2 people. Don’t be as stupid as me and think This is in a Jeep. There is no room for error.. not the fault of the guide but when I’m upset I can’t enjoy.
事業者からの返答
Dear Sharon!
Im sorry to hear that you couldn't enjoy the my Military tour. This is not my FAULT when you booked my tour but expected for the Jeep Tour. Im offering the Military tour and dont have any words or picture concern about JEEP. You didnt read carefully when you book the tour. In your review, you also agree that is not my Tourguide's fault, you felt upset and couldnt enjoy because that not the tour you were expected. I couldnt refund you because you booked via Viator system and I already dilivered services as my tour programe. So you gave me 2 stars review is NOT FAIR for my business, because I did not do anything wrong. Pls take your review back.
Best regard!
Alex
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Climber48506921705
July 7, 2024 · via Tripadvisor
Perfect for the history buff in all of us
Alex is a walking encyclopedia of knowledge. If you are a history buff, or want a tour that is more focused on the historic and militaristic side of Vietnam, this is the one! As the other reviewers have stated, you quickly get from site to site via nice air-conditioned taxi, and Alex did an excellent job providing a historical context to what would otherwise be just a quick photo stop. Highly recommend!
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Callumnity
March 28, 2024 · via Tripadvisor
History 101
I had an amazing tour with Alex.
he was informative and was happy to explain all about the wars that Vietnam have been through. There were some quite emotional and harrowing images, especially at the 'Hanoi Hilton' prison.
I was a lone traveller and had amazing experience of Vietnam's rich and varied history, which included the ancient Citadel, with it's beautiful buildings and gardens.
M
Montana_B
August 31, 2023 · via Viator
Knowledgeable guide
Alex was an amazing guide, he had so much knowledge to share and answered all our questions. We really enjoyed this tour it had a lot of rich history in it. Could not recommend enough!
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DavidM830
August 11, 2023 · via Tripadvisor
Great Tour of Hanoi Military Sites
While visiting in Hanoi, and friend and I took the half day military tour. We visited the Hanoi Military Museum, the Hoa Lo Prison, and the site of the crashed B-52. Our guide was very knowledgeable about the places we visited and answered all of our questions. He stayed in touch before the tour, and met us at our hotel exactly on time. As we walked around the city, he answered all of questions and led us through some “off the beaten path” areas. It was a very enjoyable and educational tour.
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Thomas_M
August 6, 2023 · via Viator
This tour alone is worth the trip to Hanoi.
The tour guides knowledge and explanation of the events. The prison referred to by the Americans POS’s as Hanoi Hilton, I didn’t realize that the French used the same facility to imprison Vietnamese rebels.
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Mariel G
August 19, 2022 · via Tripadvisor
Half day military tour
Alex is nice and took us around to the Hanoi prison, the military museum, the site of a B52 crash and the Long Bien Bridge. During this tour, you will be shuttled via taxi from site to site. I will say it was a convenient way to see all the sites in a half day, however we felt like this was extremely over priced, and that there was not much enthusiasm or personalization. I didn’t get the feeling he was really passionate about this job. He also asked me if I was interested in a unique gift from Hanoi- and I said sure I would be willing to look. Maybe there was some mis- communication but he took us 25 minutes out of the way to a large industrial building with an extremely pushy owner trying to get me to buy something. It was a huge waste of time and I would have said “no” had I realized it was so far away. The entire thing just felt off to me. Ultimately the price didn’t justify the tour.
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twobobbies
January 5, 2020 · via Tripadvisor
Hanoi military tour half day
Spoke English very good , on time well worth the $ . We been in this area for over a month , this was the best tour we have been on, would highly recommend.