We requested a Spanish-speaking guide and got an English-speaking one; the dolphins are poorly defined, expressed, their space is not respected, many boats harassing them and people jumping on top of them. For snorkeling, they throw bread so the fish come close and that's it; one of the goggles they gave us was broken and couldn't be used, we had to share the good ones between the two of us, there were no replacements, you don't walk on the beach, it's an area where it's shallower but more than 160 cm, they give you the fruit on the boat, pineapple, coconut, and watermelon, a little bottle of warm water, I do not recommend it.
事業者からの返答
We are sorry to disappoint you however we are not the one shaping the environment entirely so some of your complaints are very hard to handle.
J
James_M
April 29, 2026
We did a half-day private...
We did a half-day private dolphin watching and snorkeling tour in Zanzibar, and overall it was a mixed experience.
The guide was friendly and helpful, although he did disappear for quite a while at one point, which left us a bit unsure about what was happening. The snorkeling itself was definitely a highlight, seeing the colourful fish and marine life was absolutely beautiful and made that part of the trip very worthwhile.
We understand that dolphins are wild animals and sightings can’t be guaranteed, but we didn’t see any during our tour and weren’t informed until we were already heading back to shore. It would be helpful if this was communicated more clearly upfront so expectations are managed.
On a positive note, the guide extended our tour and offered us the chance to feed sea turtles (for an additional cost), which turned out to be a really great and memorable experience.
Overall, a good trip for snorkeling, with a few areas where communication and organization could be improved.
事業者からの返答
Thank you for your feedback. We truly appreciate your honest feedback about our service. We are sorry for the inconvenience on communication and we will try and do better.
I
ilhams827
April 2, 2026
Unforgettable Zanzibar
It was our first time seeing fish that close and dolphins in their natural environment. Thanks to our amazing guide Hassan, he was knowledgeable and very friendly throughout our trip. I would recommend for anyone to book with this tour company
事業者からの返答
Thank you for your positive feedback on our services. We truly appreciate your trust to book your tour with us and We are happy that you have enjoyed our services. We wish you nothing but the best of luck.
U
Unique_E
November 19, 2025
Dolphins, Blue Waters & Pure Magic
From start to finish, this excursion was truly a once-in-a-lifetime experience. My tour guide was on time, thorough, and incredibly fun — the kind of guide who instantly makes you feel comfortable and excited for the day ahead. On the ride to the beach, he introduced me to Zanzibar’s music and local artists, turning the drive into an interactive cultural moment. We even stopped at a few local shops beforehand so I could experience real life outside the resort, talk with locals, and grab my fins. He also picked up fresh fruit from a market — I didn’t know what it was for at the time, but it turned out to be such a sweet surprise later.
When we arrived at the beach, we met the rest of our small group — a lovely Portuguese couple — and boarded our private boat, which had that perfect, authentic Zanzibar vibe. The water was a bit darker that day, but still so unbelievably clear and blue that it felt unreal. And let me tell you: our guide was NOT afraid to get in the mix for the best photos. I swear he jumped into the water at least 12 times just to capture the perfect shots.
Swimming with dolphins in the wild was something I’ll never forget. I’ve never been that close to them before, and seeing them in their natural environment was mesmerizing and almost surreal.
After our dolphin adventure, we headed to Namba Island, where we snorkeled through the most beautiful coral and schools of fish. The water, the colors, the calm — it was one of those rare moments where you’re completely present and grateful just to exist in the moment.
The entire day was amazing. If I could’ve done this excursion more than once during my vacation, I absolutely would have. And next time I’m in Zanzibar, this will be one of the very first things I book again.
Highly, highly recommend — this experience is the definition of unforgettable.
事業者からの返答
Thank you for your positive feedback on our services. We truly appreciate your trust to book your tour with us and We are happy that you have enjoyed our services. We wish you nothing but the best of luck.
_
_S798DZ
October 7, 2025
wonderful experience
whole planning is very wonderful. the driver is very nice and patient.showed me avery beautiful zanzibar. we go to mnemba island morning and visit jozina forest afternoon.and pass by the lonelist restaurant-Rock.amazing day trip
S
Steve_R
September 30, 2025
Guides late, non English speaking
Tour guide was over 30min late with no contact that they were on the way, this was the 1st in the 8yrs I've used viator for tours that the guide was late. Always been unbelievably punctual. I confirmed the day before the time and place for pickup. Hotel lobby 8am. The office contacted me later in the day saying the guides thought we looking for them on the beach?!
事業者からの返答
This is very sad that we disappointed you during the pick up. We are sorry that it happened and We will definitely work on it so that we act right for the future travelers.
D
DEVON K
August 22, 2025
Great time chasing after the dolphins and snorkeling
Our guide was very patient and accommodating. Took us to all the good spots for snorkeling and ensured we saw and got the best chance possible of swimming with those elusive dolphins. My and my family’s experience was great. 10/10
事業者からの返答
Thank you for your positive feedback on our services. We truly appreciate your trust to book your tour with us and We are happy that you have enjoyed our services. We wish you nothing but the best of luck.
S
Seaside260266
August 14, 2025
Perfect Experience!
Issa was a wonderful tour guide for our entire time in Zanzibar. We did a different tour with him each day. He was flexible, kind and created an amazing experience for our family. 2 adults and 2 teens. Highly recommend!
事業者からの返答
Thank you for your positive feedback on our services. We truly appreciate your trust to book your tour with us and We are happy that you have enjoyed our services. We wish you nothing but the best of luck.
L
Lindsay S
October 4, 2024
Dolphins were great, tour guide made us uncomfortable
The activities of the tour were very enjoyable. We got to see many dolphins and beautiful fish. Unfortunately, our tour guide Issa ruined the trip for us. He was extremely unprofessional and made us feel uncomfortable. He was on his cellphone for majority of the tour. He barely looked up from his phone long enough to answer our questions. At times it felt like he was flat out ignoring us. Although the biggest problem was that we caught him multiple times filming and taking photos of us without our permission. For reference, we are 3 girls in our early twenties, so you can only imagine how uncomfortable this made us feel. Due to this we cut our tour short because of how violated we felt. Do not book this tour company if you are a young woman.
事業者からの返答
We highly appreciate your feedback and concern about the guide although there might have been miscommunication with the guide as there was nothing that mentioned here happened and you did the whole tour and even spent longer than normal time in the activity.
Y
Yussuf A
August 8, 2024
Unforgettable Experience
Our Zanzibar holidays have gone really well Thanks to Zanzibar Crystal Tours & Safaris. Everything was great and we truly enjoyed our trip. See you again soon. Hakuna Matata.
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Zanzibar Cityの類似ツアーを比較
最安値: Stone Town Private Walking Tour — $25
最高評価: Stone Town Private Walking Tour — 4.9 (415 件のレビュー)
最短: Zanzibar Airport Transfers Pickup and Drop off/departure — 1 時間