ベスト・オブ・ジュネーヴ・シティツアー（オプションボートクルーズ付き）

Merci beaucoup Jean pour votre retour ! Nous sommes ravis que vous ayez apprécié la visite de Genève, aussi bien les extérieurs que le centre-ville, et que la proximité de la gare avec notre point de départ ait facilité votre arrivée. Nous sommes également heureux que vous ayez trouvé la promenade en bateau agréable, même si elle vous a semblé moins intéressante que le reste de la visite. Nous apprécions votre commentaire et espérons avoir le plaisir de vous accueillir à nouveau lors d’une prochaine excursion avec Keytours ! 😊

Thank you for taking the time to share such detailed feedback, Don. We are sorry to hear that the experience did not meet your expectations. We would like to clarify that the tour schedule can take up to approximately two hours, but the exact duration can vary depending on the scheduled mini-train departure and the timing of the different parts of the experience. The tour is organized around the mini-train schedule, which means the guide must ensure the group arrives at the train on time. Regarding the four-language commentary, we understand that this may have made the experience feel less fluid. The multilingual format is part of the tour, although we appreciate your feedback that the commentary felt rushed. Best regards

Thank you for your feedback. We’re sorry to hear that you felt the tour was rushed. We would like to clarify that the tour can take up to approximately two hours. The duration is also linked to the scheduled departure of the mini train, which is part of the experience, so the timing cannot simply be shortened or adjusted freely without affecting the rest of the tour schedule. Regarding the three languages, we understand that hearing the commentary in multiple languages can feel less fluid. We appreciate your suggestion and will take it into consideration as we continue looking for ways to improve the experience. Thank you again for sharing your comments.

Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed exploring the great architecture, rich history, and diverse culture. It’s fantastic to know that the tram ride and relaxing boat cruise were highlights of your experience. We truly appreciate your kind feedback and hope to welcome you again on another memorable Swiss adventure!

Thank you for your lovely review! We’re delighted that you enjoyed the experience and found it a great way to get your first taste of the city. It’s wonderful to hear that you appreciated the guide, the comfort of the coach, and the little train ride as well. We truly appreciate your recommendation and hope to have the pleasure of welcoming you again on another Keytours experience!

Thank you, John, for taking the time to share your feedback. We’re genuinely sorry that your Geneva sightseeing experience did not meet your expectations. You must mix the tour with Geneva sightseeing tour because our city tour is with a guide not audio head phones. Kind regards, Keytours

Dear Sir, We thank you for your feedback about the tour. We’re sorry if the pace of the commentary did not meet your expectations. We would like to clarify that, although the tour is advertised as an English-speaking tour, some of our tours are conducted in both English and Spanish depending on the group. We understand that this can make the commentary feel faster, and we appreciate your feedback. We’re sorry for any inconvenience caused and will take your comments into consideration to improve our guests’ experience. Kind regards

Dear guest, Thank you for your lovely feedback! We’re delighted that you enjoyed the variety of the tour, from walking through the streets to the tram and boat ride. We’re glad you found it both informative and enjoyable, and that you were able to discover the city in just a few hours. Kind regards

Thank you, Melina, for your wonderful review! We’re delighted to hear that you enjoyed both your trips with us—to Annecy last year and your Old Town Geneva and Lake Geneva tour this time. It’s especially lovely to hear your kind words about Gabriel. We’ll be sure to share your feedback with him. We hope to welcome you again on another memorable journey with Keytours! 🌟

Dear Dolores, Thank you for your feedback and for sharing your thoughts with us. Regarding the comment about the Catholic Church and the Ecumenical Centre, we would like to clarify that the guide was providing a general explanation as part of a broader overview of Geneva and its history. The tour is designed to give guests a general introduction to the city, rather than provide detailed explanations of every historical or religious topic. We understand that you may have wanted more context on this particular subject. Guests are always welcome to ask the guide for additional information or clarification during the tour, or to discuss the subject further with the guide afterwards if they wish to learn more. We certainly appreciate your feedback regarding the importance of providing context when discussing sensitive historical or religious topics, and we will keep this in mind for future tours. Thank you again for taking the time to write to us. Kind regards,