アヌシー-アルプスのヴェネツィア-ジュネーブ発ツアー

Dear Guest, Thank you very much for your wonderful feedback. We are delighted to hear that you had such a great experience and that Tony made your journey so enjoyable. His professionalism, experience, and passion are qualities we highly value, and we will be very happy to share your kind words with him. We also appreciate your understanding regarding the exceptional heatwave affecting Europe during your visit. Thank you again for choosing Keytours. We look forward to welcoming you on another memorable excursion in the future. Best regards, The Keytours Team

Dear Johnny, Thank you very much for your kind review. We are delighted to hear that you had such an enjoyable experience. It’s wonderful to know that our guide helped make your trip both informative and memorable. We truly appreciate your feedback and thank you for choosing Keytours. We hope to welcome you again soon for another great adventure. Best regards, The Keytours Team

Dear William, Thank you very much for taking the time to share such a detailed review. We are delighted to hear that you and your family enjoyed your excursion to Annecy and had a pleasant time exploring the town, shopping, and tasting local specialties like crepes. It’s great to know that our guide helped make the experience enjoyable with his friendly attitude and good service. Thank you as well for highlighting the passport requirement. As this tour crosses the border into France, valid identification or a passport is indeed required. This information is mentioned in our tour details, but we appreciate your feedback and will continue working with our partners to ensure this is communicated as clearly as possible. Thank you again for your recommendation and for choosing Keytours. We hope to welcome you and your family again on another excursion soon. Best regards, The Keytours Team

Dear Guest, Thank you very much for your wonderful review. We are delighted to hear that you chose this excursion during your stay in Geneva and that you had such a great day in Annecy. It’s wonderful to know you enjoyed the guided visit as well as your free time exploring the charming town, walking by the lake, and enjoying lunch. We appreciate your comment regarding the duration, and we understand that Annecy is such a beautiful destination that many guests wish they had even more time to enjoy it. Thank you again for choosing Keytours. We hope to welcome you again on another excursion soon. Best regards, The Keytours Team

Thank you for taking the time to share your feedback. We are sorry to hear that you feel this way about your experience. However, we would like to clarify that all services on your tour were operated as described, including transportation, guidance, and the scheduled itinerary in Annecy. We also note that your comments appear to relate to multiple separate tours. In each case, our team has followed the confirmed booking details and provided the services included in your reservation. We respect that expectations can vary between travellers, but we do not agree with the characterization that our company did not deliver the service as booked. We always aim to operate professionally and in line with the itinerary and conditions communicated at the time of booking. We appreciate your feedback and will continue working to improve our guest experience. Kind regards, Keytours Team

Thank you for your review and for choosing Keytours. We're delighted to hear that you enjoyed the beautiful village and found your guide informative. We also appreciate your feedback regarding the time spent in Annecy. We understand that its charming streets and atmosphere often leave visitors wishing for a longer stay. Your comments are valuable to us and will be shared with our team as we continuously evaluate our tours and guest experience. We hope to welcome you again on another Keytours excursion soon! Best regards, The Keytours Team

Thank you for your lovely review! We're delighted to hear that you enjoyed the beauty of the town and its fascinating architecture and history. Exploring places rich in culture and heritage makes for a truly memorable experience, and we're glad you had the opportunity to discover all that it has to offer. We hope to welcome you on another tour soon!

Thank you for your wonderful review! We're delighted to hear that you enjoyed exploring Annecy's charming Old Town, beautiful lake, and lively Sunday market. It's great to know that your guide was informative and helped enhance your experience. Thank you for traveling with us, and we hope to welcome you on another tour soon!

Thank you for your lovely review! We're glad to hear you enjoyed the tour and appreciated the balance of information and free time. We’re pleased that the guide made you feel well looked after with clear information and the roll call to ensure everyone returned safely. We’ll be sure to share your kind words with the team. We hope to welcome you on another tour soon!

Thank you for your kind review! We're glad to hear you enjoyed the tour and found the guide knowledgeable. We appreciate your feedback regarding the duration. The half-day format is designed to offer a highlight visit within a limited timeframe, and during high season we do offer longer versions of the tour that allow more free time for activities such as enjoying the lake. Thank you again for sharing your thoughts, and we hope to welcome you on another tour soon!