This is a full very busy day with lots of walking on your own without a guide. At the castle if you want audio guide for example that is not part of your entry.
Our driver Aristotle was very good and gave lots of information and was willing to answer our questions.
I’m glad we went and I would recommend it.
事業者からの返答
Thank you for taking the time to share your feedback and for choosing Keytours.
We’re pleased to hear that you enjoyed the excursion and that Aristotle made a positive impression. We’ll be happy to share your kind words with him.
As you mentioned, the tour is a full-day experience with several stops and some free time for guests to explore independently. We appreciate your feedback regarding the audio guide at the castle and will make sure the information provided to our guests is as clear as possible.
Thank you again for your recommendation. We hope to welcome you again on another Keytours experience.
Warm regards,
The Keytours Team
J
Joyce_M
August 21, 2026
Great tour.
A fantastic. Tour. Amine, our guide was wonderful! The Charlie Chaplin museum is extremely interesting. Highly recommend. Montreux is neat. Get a picture of Freddie Mercury. Amine took us to his studio. A great surprise. The Chillon castle is interesting. Highly recommend this tour
事業者からの返答
Dear guest,
Thank you so much for your fantastic feedback! We’re delighted to hear that you enjoyed the tour and that Amine made your experience so special. We’ll be sure to share your kind words with him!
We’re also glad you enjoyed the Chaplin Museum, Montreux and Chillon Castle. Thank you for your recommendation — we truly appreciate it!
Kind regards
S
slippeddisc
July 20, 2026
Mixed bag
The guide (I can't remember his name but he came from Chamonix) was absolutely excellent. A lovely guy, very knowledgeable and went above and beyond.
Chaplin's world was terrible. So boring.
The boat ride was lovely.
Chillon Castle was lovely from the outside but not massively exciting from the inside.
Montreux was beautiful and well worth a visit.
The guide set up some snacks in a lovely vineyard spot with stunning views on the way back.
Not worth the money but the guide did everything to make it as good as possible. The views beat any of the attractions. To make a better trip Keytours should ditch Chaplin's World, should only do 45 minutes at Chillon Castle and should then do longer in Montreux.
事業者からの返答
Thank you for taking the time to share your detailed feedback.
We're delighted to hear that you enjoyed the stunning scenery, the boat cruise, Montreux, and especially the service provided by your guide. We'll be sure to pass on your kind words—he'll be thrilled to know that his knowledge, recommendations, and thoughtful vineyard stop made such a positive impression.
We're sorry to hear that Chaplin's World wasn't to your personal taste. While we understand that every traveler has different interests, it is one of the region's most popular attractions and is highly appreciated by many of our guests for its unique combination of cinema, history, and interactive exhibits.
Regarding Chillon Castle, it is Switzerland's most visited historic monument and an iconic landmark with over 1,000 years of history. We understand that historical sites are not equally appealing to everyone, but many visitors enjoy exploring its architecture, medieval rooms, and lakeside setting.
Thank you again for sharing your experience, and we hope to welcome you on another Keytours adventure in the future.
M
Marty_M
June 25, 2026
A nice menu of activities
Both the chaplain museum and the queen recording studio were fascinating tours. Getting to see the vineyards and Montreau up close was also great. The tour guide Amen was top notch in both knowledge and enthusiasm.
事業者からの返答
Dear Marty,
Thank you very much for your wonderful review.
We are delighted to hear that you enjoyed the visits to the Chaplin's World and the Queen Studio Experience. Both are truly unique experiences, combining culture, history, and music in a remarkable setting.
We are also pleased that you appreciated the beauty of the Lavaux vineyards and Montreux. Most importantly, we are thrilled to hear your kind words about Amen. His knowledge and enthusiasm are qualities we highly value, and we will be happy to share your feedback with him.
Thank you again for choosing Keytours. We hope to welcome you again soon for another memorable Swiss experience.
Best regards,
The Keytours Team
Y
yury_v
June 12, 2026
Great experience
Amazing time! Roger was a great guide and provided a fun and educational experience. Highly recommended.
事業者からの返答
Dear Yury,
Thank you for your wonderful review and for choosing Keytours!
We are delighted to hear that you had an amazing time and that Roger helped make your experience both fun and educational. We will be sure to share your kind words with him—he will be thrilled to know he made such a positive impact on your trip.
Thank you for your recommendation. We hope to welcome you on another Keytours adventure soon!
Best regards,
The Keytours Team
M
Mansi_B
May 26, 2026
Great tour
Had a great time. It was just me and my husband in a small group with another 3 people. Roger is an excellent tour guide. I highly recommend this tour. We really enjoyed the Queen studio as well.
事業者からの返答
Thank you so much for your lovely feedback, Mansi! 😊 We’re delighted to hear you and your husband had such a great time in a small group setting and enjoyed the Queen Studio experience.
It’s wonderful to know that Roger made the tour even more special — we will be sure to pass along your kind words to him.
We truly appreciate your recommendation and hope to welcome you again soon on another memorable tour with KeyTours! 🇨🇭✨
T
twiggy
March 26, 2026
Great tour stopping at breathtaking locations
Excellent tour stopping at some beautiful spots in Switzerland and the Chaplin museum was fab! Our host/driver Bibi (I think that was his name) was brilliant, friendly, funny and very knowledgable. Thank you :)
事業者からの返答
Thank you for your lovely review! We’re so glad you enjoyed the beautiful stops and your visit to the Chaplin Museum.
It’s wonderful to hear that Bibi made the tour even more special with his friendly, fun, and knowledgeable approach — we’ll be sure to pass along your kind words.
We hope to welcome you again on another great experience soon!
Best regards,
The Keytours Team
E
Evelyne_C
December 1, 2025
A busy day!
We had a very interesting and rewarding cultural tour!
We definitely recommend it!
事業者からの返答
Bonjour Evelyne,
Merci beaucoup pour votre retour ! Nous sommes ravis que vous ayez apprécié la visite culturelle et que celle-ci ait été enrichissante pour vous. C’est un véritable plaisir de savoir que vous la recommandez.
Nous espérons avoir le plaisir de vous accueillir à nouveau lors de prochaines excursions !
Bien à vous, l'Equipe Keytours
J
Jamie_D
November 2, 2025
Chaplin's World and the...
Chaplin's World and the castle merit longer times than are allotted so your visit muust be efficient.
Normands is an interesting guide and worked hard to satisfy our questions.
事業者からの返答
Dear Madam,
Thank you very much for your review!
We’re glad to hear you enjoyed Chaplin’s World and the castle — we agree, they are amazing sites and do require efficient time management.
It’s wonderful to know that Normands made the tour even more enjoyable by answering all your questions.
We hope to welcome you on another tour soon.
Best regards
P
Patricia_D
September 12, 2025
Vevey, Chateaux Chillon, Montreaux. ⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️ Absolutely amazing day from start to finish. Our guide was so fun, knowledgeable and patient. Each stop was much more enjoyable than I imagined. I loved every minute and would highly recommend this tour!!!
事業者からの返答
Dear Patricia,
Thank you so much for your wonderful 5-star review! We're thrilled to hear you had such an amazing day from beginning to end. It’s especially great to know that your guide made the experience fun, informative, and enjoyable throughout. Warmest regards,
The Keytours Team
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