nice views but disappointing service. i had to call to confirm and having no roaming, this call cost me substantially. the guide was on time and took us there. He wanted us to pay for the entrance to the MAC which was included. Seems he did not know about that. In the end he hadn t got to pay because we were exempt as over 60. At the fortress, we had to wait for over an hour then the tour was totally in Portughese and we didn't understand a thing. The guide should have come in with us to translate. Finally, we wanted to have lunch, at our own expense, in the area but he passed by some restaurants which he said were full and didn't offer us ant alternative so he took us straight to the airport at 3pm. Our flight was at 9pm. the tour was supposed to be for 8 hours and it was only 5 and half hours
Dear Alexandra_M good afernoon. We are sorry for this issue. Guide has been advised and will have to improve its tours before providing again for our customers thank you Kind regards
