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Excellent trip to Woodbury Common outlet.

We had booked this trip to leave at 8.30 am which we did and the bus going was on time however the return trip was late. It had been booked for 5pm however the bus driver turned up after 5pm and then told us that the bus was due to leave at 5.30 pm. When we showed him our tickets which clearly stated 5pm he said that it hadn’t left at this time for over 3 years! He was very unhelpful. We had booked a meal for a birthday celebration however due to the delay we were then late.

The outlet was much much larger than what we expected. 6 hours isn’t long enough. But we shopped and nearly dropped. Great ride there and back. Mall is outstanding and food options are great

Excellent option. Highly recommended

Nice shopping outlet, its like a village of different stores. High end brands but also has affordable brands too. So easy to get to, really nice day trip.

An excellent day and a wonderful experience! Moreover, that day, there was the West Point Band whose academy is about a 30-minute drive from the Outlet!

It was a wonderful hassle-free experience. Arrive at the meeting place on time. Select your seat, sit back, relax and enjoy the ride.

Excellent drivers, kind, respectful, and helpful staff, budget friendly prices. And very clean buses.

We bought the 9:30pm outbound and 5pm return bus tickets to the Woodbury outlet. The outbound journey was smooth. The return journey was terrible. First of all, our ticket is 5pm return. We went back to the dropoff/pickup point in Woodbury at 4:30pm so we could get to sit together as the bus would be full. When we arrived at the pickup point, the bus was there running a/c but the driver closed the door and did not let us in. It was over 30 degree hot weather and we were waiting until 4:45pm when the drive asked us why we were so early. We said we are on a 5pm bus. He said there is no 5pm bus but 5:30pm bus. I showed him the 5pm Viator ticket. He scanned it and said yes but it is 5:30pm. I begged him to let us into the bus. He did. So we waited a total of 60mins for the bus to leave. Then when we arrived New York City. It was not the same location that we got in the bus in the morning. The tour description said it would be the same location. It was not too far but this tour operator just did not follow the schedule and description in Viator. I suspect Viator got the wrong information too.

Very good shopping day in this open air center. The bus took us a stone’s throw from our hotel on Broadway at the corner of 50th. Beautiful shops even if we focused our purchases on the American brands Tommy, US Ass. And Gap. The driver was very friendly.