They charge you €59 for a ticket you can get directly from the official website for €18. And they can’t confirm the entry time you choose. Mine was an hour later. Don’t use this company!
事業者からの返答
Dear guest
Thanks for sharing your feedback, we are sorry to hear about your experience,
Upon reviewing your booking, it appears there may have been some misunderstanding regarding the pricing and scheduling. The total amount you paid includes not only the entry ticket but also services such as the audio tour and booking fees.
Regarding the entry time, while we do our best to secure the preferred time slot selected during booking, availability is managed by the venue and, in some cases, slight adjustments may occur.
N
Nancy_T
June 16, 2024 · via Viator
One of a kind parks
One of a kind parks! Great walking tour . Beautiful architecture & art .. be prepared for steps. Our audio didn’t work on our phones!
D
Drew_V
June 2, 2024 · via Viator
audio did not work because there is no internet connection at Park Guell
No audio- staff reported that the internet never works there. Getting in and walking around was fine but spent a lot of wasted time trying to get the audio finally giving up when staff said that it never works there.
事業者からの返答
Dear guest we are glad you had an easy access to Park Guell with these tickets, we are sorry about the connectivity issues that you faced.
J
Jean_W
May 30, 2024 · via Viator
Park Güell but without Audio Guide
Park Guell is a great place to visit. It would be a lot better if we did get the Audio Guide.
There were only instruction on how to download the app but no instruction on how to get it working. Tried contacting the tour operator on Whatsapp but no response. I asked the park staff, they said there is not audio guide for the park.
We requested a refund for the Audio Guide portion of the ticket but the tour operator rejected.
I would recommend to just get the Park Guell ticket not with the Audio Guide.
事業者からの返答
Dear guest we are glad that you had an easy access to the Park Guell with these tickets, we are sorry to hear about the connectivity issues.
S
Sheila_Z
May 13, 2024 · via Viator
It did not disappoint! Amazing!!
Park Guell is the reason my husband and I wanted to bring our adult children with us on this trip. It did not disappoint. Our children loved it as much as we did.
J
Jennie_B
April 28, 2024 · via Viator
Not what I expected but a must see in Barcelona
Beautiful scenery and views of Barcelona but be sure you have your tickets in an accessible without WiFi way in advance. It’s a lovely walk in the park with some amazing tile work.
事業者からの返答
Dear guest thanks for your feedback, we are glad you enjoyed the experience and had an easy access to the Park with these tickets.
V
Vincent_L
April 14, 2024 · via Viator
Wondered the park on our own
Though the park is amazing…. we had a very difficult time pulling up the tickets to allow us into the park at our scheduled time. Once we got into the park, the limited Wi-Fi service made it very difficult to download the app which you need for the audio guide. Once we downloaded the app, it was extremely difficult to figure out how to operate the audio guide, and there is no one around to help you.
We wound up using Google to try and piece together information about the park and we just wandering around on our own. The lack of Internet signal makes it difficult to utilize the maps in the app.
Hopefully, in the future, the city will figure out a better and more reliable system.
Barcelonaの類似ツアーを比較
最安値: Park Guell Skip-the-Line Guided Tour in Barcelona — $31
最高評価: Girona & Costa Brava Small-Group Tour with Pickup from Barcelona — 4.9 (8,286 件のレビュー)
最短: Park Guell Skip-the-Line Guided Tour in Barcelona — 1 時間
