I absolutely loved this tour from beginning to end.
One of the things I particularly liked was that the tours are done in smaller buses. It makes such a difference to the atmosphere and makes it much easier for the group to connect. Very quickly, it felt less like travelling with a group of strangers and more like the best kind of school trip – everyone talking, laughing and simply having a great time together.
A lot of the credit for that goes to our wonderful guide, Ani. She was incredibly friendly, warm and professional and managed to create a great group atmosphere almost immediately. Our tour was conducted in both Armenian and English, and she handled the two language groups brilliantly. I never felt that one group was getting more attention than the other, and everything worked very naturally.
The whole day was exactly as described and extremely well organised. I felt very well looked after throughout the tour, but at the same time the atmosphere was relaxed and fun. We laughed a lot! The food stops were also excellent – although, to be fair, finding bad food in Armenia might be quite a challenge. 😊
My personal highlight was the cable-car ride to Tatev and Tatev Monastery itself. The scenery is spectacular, and the monastery is an incredibly beautiful and peaceful place. What I particularly loved was that it still didn't feel overwhelmed by mass tourism. It was one of those places where you really want to stay a little longer and just take in the atmosphere.
From the organisation and the small group to the food, the places we visited and, above all, our guide, everything came together perfectly. I came back tired after a long day, but extremely happy. It was one of the highlights of my time in Armenia and a tour I would happily do again.
One small practical tip for visitors to Tatev: check your phone's mobile network while you're there. Mine suddenly connected to an Azerbaijani network, which can result in unexpected roaming charges depending on your mobile plan. So switching off automatic network selection or data roaming before arriving is probably a good idea.
Thank you, Ani, for such a memorable and fun day!
事業者からの返答
We truly appreciate your feedback! It’s wonderful to hear that you had such a positive experience with our services. We look forward to continuing to provide you with exceptional travel experiences in the future!
Z
zshikara
September 29, 2026 · via Tripadvisor
Bad communication - avoid
Avoid this tour company. Their lack of communication has caused me so much stress before and during my trip to Armenia. I missed my tour because they did not provide the confirmation and I did not know the right time. Then they said we take full responsibility but it’s also your fault. And they would refund me the tour.
事業者からの返答
We’re sorry that this situation caused you stress during your trip.
However, we would like to clarify one important point. You had several bookings with us, including both group and private tours, and you specifically asked us to send all confirmations and tour information to one phone number. We followed your request and sent the confirmation and departure details to that number.
For this reason, we cannot agree that the tour was missed because no confirmation or correct timing was provided from our side, as we have the full communication history confirming that the information was sent.
We understand that managing several bookings during a trip can be confusing, and we regret that the situation resulted in a negative experience for you. At the same time, we believe it is important that the circumstances are represented accurately.
C
C9226VLbelenm
September 28, 2026 · via Tripadvisor
Syunik
We had a wonderful experience on this tour! Everything was very well organized, and both the driver and the guide did an excellent job. They were professional, friendly, attentive, and made the whole trip comfortable and enjoyable. The guide was very knowledgeable and shared interesting information throughout the tour, while the driver made sure we felt safe and comfortable during the entire journey.
It was an amazing experience, and i highly recommend this tour to others!
事業者からの返答
Thank you for taking the time to share your experience! We’re so glad to hear that everything went smoothly and that you enjoyed your travels. Looking forward to helping you with your next vacation!
_
_U8805BR
September 28, 2026 · via Tripadvisor
Tour to Syunik
This trip was amazing. Thanks a lot to driver Vache and guide Tigranuhi for unforgettable day.
事業者からの返答
We’re so grateful for your positive review! It’s great to know that we were able to make your trip memorable. We can’t wait to help plan your next getaway!
O
O9811JT_
September 9, 2026 · via Tripadvisor
AVOID THEM
Avoid this company. Very disappointing experience.
We booked the Tatev tour with One Way Tour, and unfortunately it was one of the worst tour experiences we’ve had.
1. Very uncomfortable bus
The bus was uncomfortable for such a long day trip. Spending hours on it made the journey much less enjoyable.
2. They didn’t follow the advertised itinerary
Before the tour, they stated that if weather conditions made Khndzoresk unsafe, it could be replaced with a tour of Old Goris:
“In case of unfavorable weather conditions, the visit to Khndzoresk may be replaced with an Old Goris tour for safety reasons.”
When we arrived at Tatev, it was not raining, but the guide refused to take us to Khndzoresk in a very dismissive and rude tone. Even worse, they didn’t take us to Old Goris either, claiming it was raining there. Instead, they took us to Harsnadzor and Svarants viewpoints, which added only about 20 minutes to the trip. Comparing the locations, it really felt like they simply chose the easier option instead of honoring the promised itinerary.
3. Rude guide
The guide spoke very disrespectfully to tourists who returned 8 minutes late from the Tatev complex. Tatev is a huge monastery complex that genuinely requires time to explore. She lectured people in an aggressive tone, saying she would never wait more than three minutes for anyone again. It was unnecessary and unprofessional.
4. We were left freezing for hours because of poor organization
This was the worst part.
Our driver became ill, so we stopped at a food court. The driver and guide went to the hospital, taking all of our belongings with them, including jackets and warm clothes that were left on the bus.
We waited for almost two hours. Eventually, another One Way Tour bus arrived with a different guide and tourists. They took us to the promised Areni wine tasting, but even that was disappointing. The wine portions were so tiny that it was barely possible to taste anything, and the staff stood watching everyone, clearly expecting people to buy bottles.
Then that second bus left too.
It was around 7–8 PM, getting cold, and we still had no jackets because our belongings were on the original bus. At 8 PM, the winery closed and we were asked to wait outside. We spent another 30–40 minutes freezing until our original bus finally arrived.
This was a major company. They could have arranged for us to wait somewhere warm, coordinated with the winery so it stayed open a little longer, or found any reasonable alternative. Instead, we were left outside in the cold.
5. No apology or compensation
After all of this, we were offered no compensation, no meaningful apology, and no effort to make up for the experience.
I understand that emergencies happen, and the driver getting sick was not anyone’s fault. But how a company handles an emergency is their responsibility, and One Way Tour handled it very poorly.
I would not recommend this company. There are many tour operators in Armenia—choose a different one.
事業者からの返答
Thank you for sharing your feedback. We are sorry that this unexpected situation affected your overall impression of the tour.
The route adjustment was made following the guide’s on-the-ground safety assessment. Weather and road conditions can differ considerably between Tatev, Khndzoresk and the Goris area, and a lack of rain at one stop does not necessarily mean that access roads elsewhere are suitable for a group vehicle. Harsnadzor and Svarants viewpoints were included as safe alternatives while keeping the group on schedule.
Regarding the timing at Tatev, on a long group tour the guide must follow the agreed meeting time so that the full group can continue safely and the remaining planned stops can be completed. However, this should always be communicated respectfully.
The driver’s sudden medical emergency required immediate medical attention. During this time, our team arranged another vehicle so the group could continue to the winery and return to Yerevan. We understand that waiting during the evening, particularly without access to warm clothing left on the original bus, was uncomfortable. We are reviewing the coordination of this emergency situation with our operations team.
Please contact us at info@onewaytour.com with your tour date and booking name so we can verify the details of your specific tour and respond directly.
J
J4821OMmariamg
September 6, 2026 · via Tripadvisor
Two-day Sunik
We traveled with the tour agency "One Way" for the first time. We are delighted with the course chosen by the organization and with Levon Mirzoyan! Special thanks to him for his knowledge and quality. The person is very well-read, responsible, knowledgeable, and a specialist in their field!
Traveled on the "Two-day
"Syunik". In addition to the historical course
We also visited our home museums
Lassikov Amo Saiyan and A. Bakuntsa.
Thank you very much to the top-class driver Georg.
Thank you!
I recommend!
事業者からの返答
Спасибо, что выбрали нас для организации Вашего отдыха! Нам приятно знать, что Ваше путешествие прошло на высшем уровне. Будем рады помочь снова!
7
794pingg
September 5, 2026 · via Tripadvisor
very nice!
We had a wonderful experience with One Way Tour! Gor and Artush were incredibly professional, friendly, and patient throughout the whole trip. They took great care of everyone and made the entire journey enjoyable and stress-free.
Everything was well organized, and their professionalism and positive attitude made the day even more special. It was truly a perfect day and one of the highlights of our trip to Armenia!
Thank you so much, Gor and Artush, for such a memorable experience. Highly recommended! ⭐⭐⭐⭐⭐
事業者からの返答
Thank you for taking the time to share your experience! We’re so glad to hear that everything went smoothly and that you enjoyed your travels. Looking forward to helping you with your next vacation!
N
naneht
August 20, 2026 · via Tripadvisor
Surprise trip went really well:)
I have no clue where I have to go till the morning 6 am. My friend booked for me the trip so he told me where i will go only in the morning. The trip was just perfect! Shaki waterfall is still on my mind even it passed already 2 weeks. Even tho I saw Tatev few years ago I discovered everything with a fresh eye. And also I just have to say a special thanks to TIGRANUHI♥️ the best guide! Learn about so mich more with her and it is really nice to meet friendly, nice and helpful people as Tigranuhi. In the evening while coming back we were singing and the atmosphere was just amazing!
事業者からの返答
Your positive feedback makes our day! We’re thrilled to have been part of your journey, and we hope to assist you again on your next adventure. Thank you for choosing us!
C
christinahG9455WN
August 18, 2026 · via Tripadvisor
A perfect trip with Levon and Vano to Syunik and Megri! 🇦🇲❤️
Our three-day trip with Levon as a guide and Vano as a driver was very interesting and eventful!
Levon told us a lot about Syunik and the history of Armenia. This is a wonderful guide who possesses vast knowledge and, most importantly, a real passion for his work. We learned a lot of new things and greatly enjoyed his stories.
A special compliment to Vano! He drove the car perfectly and very calmly, which made us feel safe and able to completely relax during the trip.
I recommend everyone to travel with Levon! This is a wonderful guide and a wonderful person. 🇦🇲❤️
事業者からの返答
Большое спасибо за Ваши добрые слова! Мы рады, что смогли помочь организовать Ваше путешествие. Надеемся на новые встречи и всегда готовы предложить Вам лучшие туры!
7
75sjoerds
August 16, 2026 · via Tripadvisor
An unforgettable 3-day trip with Levon and Vano
We had an absolutely wonderful three-day trip through southern Armenia, visiting Tatev, Goris and Meghri. The scenery was breathtaking, the places we visited were beautiful, and the hotels that were arranged for us were excellent.
But what really made this trip special were our guide Levon and our driver Vano.
Levon has an incredible amount of knowledge about Armenia, its history, culture and the places we visited. He shared so many interesting stories and explained everything with genuine passion and pride for his country. His enthusiasm really added something special to every place we visited.
Vano was a fantastic driver. We always felt completely safe with him, including on the long and winding mountain roads. He drove calmly and carefully throughout the entire trip and got us everywhere safely and comfortably.
Kristine and I truly enjoyed every moment of these three days. The combination of the spectacular scenery, great hotels and, above all, Levon and Vano made this a trip we will remember for a very long time.
Thank you both for an unforgettable experience. We would highly recommend this trip — and especially Levon and Vano!
事業者からの返答
Thank you so much for your heartfelt and detailed review! We’re truly delighted that your three-day journey through southern Armenia left such wonderful memories. It’s fantastic to hear that you enjoyed the breathtaking scenery, beautiful destinations, and the hotels arranged during the trip. We’re especially grateful for your kind words about Levon and Vano. We will be sure to share your appreciation with them — they will be delighted to know that their knowledge, care, and professionalism made your experience even more memorable. Thank you, Kristine and you, for choosing to travel with us and for your warm recommendation. We hope to welcome you back to Armenia for many more unforgettable adventures!
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