The trip to Jökulsárlón was honestly unforgettable! I’m so glad I decided to add the boat tour as well because it was absolutely worth it. Getting to see the icebergs up close, actually hold a piece of ice, make a wish, and then throw it back into the water… wow! 🥹🥰❤️ It felt like one of those little travel moments I’ll remember for a very long time.
And a special thanks to our guide, Gunnar, for making the day even more enjoyable. He was witty, funny, knowledgeable and such great company throughout the trip!
Thank you for making it so memorable. Definitely one of my favourite trips in Iceland! ❤️
事業者からの返答
Thank you so much for sharing your wonderful experience! We're delighted that your visit to Jökulsárlón became one of the highlights of your time in Iceland.
The boat tour sounds especially memorable — seeing the icebergs up close and having that little moment of holding a piece of glacial ice and making a wish is certainly something to remember. 🧊✨
We're also very happy to hear such lovely words about Gunnar. We'll be sure to pass along your compliments about his humor, knowledge, and great company throughout the day.
Thank you for joining us, and we hope that wish comes true! ❤️
Kind regards,
Inga
V
valentinacN4345OH
September 14, 2026 · via Tripadvisor
Perfect day
The day was full of beautiful sighseeings. We visited the waterfalls, the lagoon, diamond beach and even had a boat tour trough the glacial lagoon.
Mikki our tour guide was absolutely excellent, he entertained us in the bus with facts about Iceland, the tradition, the history, thank you very much Mikki!
事業者からの返答
Dear Valentina,
Thank you so much for your wonderful review! We’re delighted to hear that you had such a perfect day exploring Iceland. It sounds like you experienced some truly beautiful highlights, from the waterfalls and Diamond Beach to the glacier lagoon and boat tour.
We’re especially happy to hear that Mikki made the journey even more enjoyable with his stories and insights into Icelandic history, traditions, and culture. We’ll be sure to share your kind words with him!
Thank you for travelling with us, and we hope to welcome you back to Iceland for another memorable adventure.
Warm regards,
Patricia
K
K8811TCgiadac
September 14, 2026 · via Tripadvisor
Wonderful
We really enjoyed the tour, the sights were beautiful, we got to see a lot, and our tour guide Mikki was really welcoming and thorogh in his explenations, the boat tour was magical
事業者からの返答
Dear Traveler,
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the tour and got to experience so many beautiful sights along the way. It’s especially lovely to hear that Mikki made you feel welcome and provided thorough and interesting explanations throughout the day.
We’re delighted that the boat tour at Jökulsárlón felt magical; it really is a special place! We truly appreciate your kind words and hope to have the pleasure of welcoming you back to Iceland again.
Warm regards,
Patricia
7
742yvonnel
September 6, 2026 · via Tripadvisor
Amazing Tour
Gunnar Ra was fantastic. Very knowledgeable regarding the history and geography of the area. Scenery was spectacular. It was a long day but well organized and worth it.
事業者からの返答
Dear Traveler,
Thank you for your kind review! We’re delighted to hear that you enjoyed the spectacular scenery and found Gunnar’s knowledge of the history and geography valuable. We’re glad the tour was well organized and worth the long day!
Best Regards,
Gabriele
M
marcolK2513UD
September 2, 2026 · via Tripadvisor
A great tour!
A great tour with a lot of naturalistic wonders from waterfalls to glacier and stunning landscapes . We had Mikki as tour guide that Is been Amazing, really a one of a kind person!
事業者からの返答
Dear Traveler,
Thank you for your wonderful review! We’re delighted you enjoyed the stunning landscapes and Mikki’s fantastic guidance.
Best Regards,
Gabriele
B
beatriceaJ4030FW
September 2, 2026 · via Tripadvisor
Amazing day!
I loved the tour and Mikki was a great guide!
事業者からの返答
Thank you for your lovely review! We’re delighted you enjoyed your experience with us. We hope to welcome you again in Iceland!
Best regards,
Magdalena
Q
Q7015SJdanielam
September 2, 2026 · via Tripadvisor
The wonder of nature
Everything is wonderful!! I will return! 🍾🍾
事業者からの返答
Thank you for your lovely review! We’re so happy you enjoyed your experience and look forward to welcoming you back to Iceland!
Best regards,
Magdalena
2
216mariannew
August 29, 2026 · via Tripadvisor
Great tour
I had a great day. It was 14 hours, but certainly wearth it.
The guide was good entertainer, he has a lot of knolwedge about the scenery.
事業者からの返答
Thank you for your wonderful review!
We're delighted to hear that you had such a great day exploring South Iceland and Jökulsárlón Glacier Lagoon. It is certainly a long journey, so it's lovely to know you found it well worth the time.
We're also happy to hear that your guide's knowledge of the scenery and entertaining commentary made the journey even more enjoyable.
Thank you for choosing to travel with us!
Kind regards,
Inga
J
jolitaa231
August 27, 2026 · via Tripadvisor
Had a great time.
Lasma was great. Very knowledgeable. Safe driving. All the stops were also soo breathtaking. The glaciers and waterfalls never disappoint
事業者からの返答
Dear Traveler,
Thank you so much for your wonderful review. We’re delighted to hear that you had such a memorable experience with us.
It’s fantastic to know that Lasma’s knowledge and safe driving helped make your day both enjoyable and comfortable. We’re also thrilled that you were captivated by Iceland’s breathtaking glaciers and waterfalls; they truly are some of the country's most unforgettable natural wonders.
We’ll be sure to pass your kind words on to Lasma; she’ll be delighted to hear them.
Thank you again for travelling with us. We hope to welcome you back for another unforgettable adventure in Iceland.
Warm regards,
Rute
F
Fred152
August 21, 2026 · via Tripadvisor
Opt for a smaller and/or shorter tour
We had high hopes for this tour given the very high ratings, but we were disappointed. We made a mistake opting for a full bus rather than a small group tour, as the bus load created its own flash crowd at the rest stops. When we stopped for lunch, we didn’t feel we had time to stay in the huge line for the regular lunch items, and instead stayed in the moderate line for a cashier to prepay hot dogs and move to another line (though many only found that out after waiting in the hot dogs and move line without paying).
We had trouble hearing the PA system for the first couple of hours, over the roar of the bus, and couldn’t get the guide to correct it until we stopped. So we missed a great deal of narration. Once we could hear, the tour was informative.
The bus driver was aggressive, tailgating far too much for my comfort, and sometimes passing multiple cars at once on the ring road. I texted a picture to my kids saying if we died in a crash, they should be aware! Shortly after that, we had a fender-bender with a car trying to pass the bus clipping the bus - neither party stopped, and unclear who was at fault.
We felt we spent too much time at some stops and not enough at others. In all, it was a really really long day. I think it better to go on a tour that doesn’t cram so much into one trip, and to avoid full busloads if at all possible.
事業者からの返答
Hello Fred,
Thank you for taking the time to share such detailed feedback about your South Iceland and Glacier Lagoon tour.
We're sorry to hear that the experience did not meet your expectations. We appreciate your comments regarding the group size, queues at the stops, the timing of the itinerary, and the difficulty hearing the guide during the first part of the journey.
Most importantly, we are very concerned by what you have described regarding the driving and the incident during the journey. The safety of our passengers is our highest priority, and we would like to look into this properly.
We would greatly appreciate it if you could contact our Customer Service team directly and provide the date of your tour and your booking details, so that we can identify the relevant departure and investigate the matter with our Operations team.
Thank you for bringing this to our attention. Detailed feedback such as yours is extremely important to us, particularly when it concerns passenger safety.
Kind regards,
Inga
Thank you again for sharing your experience in such detail. Feedback like yours helps us identify areas that deserve attention and review.
Kind regards,
Inga
