バルセロナ発モントセラト山日帰りツアー-プライベートガイド付きツアー

Thank you so much for your wonderful review! We’re thrilled to hear that you had an exceptional experience exploring Montserrat and enjoyed the amazing scenery. We’re especially glad that the cable car, funicular, and mountain hike added to your adventure. It was a pleasure having you with us, and we hope to welcome you back to Barcelona for another memorable experience!

Thank you for taking the time to share your feedback. We sincerely apologize for your disappointment. Your booking was originally for the Montserrat Mountain Day Trip, but one day before the tour, you requested to change the destination entirely to Tossa de Mar. Although the booking was non-refundable, we made every effort to accommodate your request. However, preparations for the Montserrat tour had already been completed, including non-refundable tickets and other arrangements. Changing to a different destination would also involve additional costs, which we explained to you. After being informed of these costs, you decided not to proceed with either the new or original tour destination. As the booking was non-refundable and arrangements had already been finalized, we were unfortunately unable to provide a refund. We genuinely regret that we could not meet your expectations and appreciate your feedback. We wish you all the best in your future travels.