The Airline in theory is a great service. However, I have waited at times and the bus service was mysteriously cancelled. Moreover, the bus arrives and there is no space on board. I wouldn’t risk taking this bus to get to the airport if I am on a tight deadline. I have missed my flight previously, because two full buses drove past. Beware
事業者からの返答
Thank you for your feedback regarding the Airline service. I am sorry to hear that your experience has not always met your expectations. However, the comments you have provided do not include sufficient detail for us to investigate or comment on the circumstances you describe. If you would like us to look into the issues you have raised, please email info@oxfordbus.co.uk with further information, including: the date(s) of travel, your boarding location, the scheduled departure time(s) and the direction of travel. Once we have this information, we will be able to review the operational records and provide a detailed response. We appreciate you taking the time to share your concerns and would be happy to investigate further should you wish to provide the additional details.
4
43suzief
May 16, 2026 · via Tripadvisor
Great service
I was on the 0420 am bus to
Heathrow this morning . Saturday Wanted to
Thank
the lovely driver who was so cheerful and kind he let me sit at the front of the bus . He’s such a lovely guy I’ve had the pleasure of travelling with him before .
Pass on my thanks Suzie BA crew x
事業者からの返答
Dear Suzie,
Thank you very much for your kind message.
I am delighted to hear about your positive experience on the 04:20 service to Heathrow on Saturday. It’s wonderful to know that the driver made your journey more enjoyable with his cheerful and thoughtful approach, and that he took the time to make you feel comfortable.
I will be sure to pass your thanks on to the driver involved. Feedback like yours means a great deal to our team, and it is always appreciated when their efforts are recognised.
Thank you again for taking the time to get in touch, and we hope to welcome you on board again soon.
E
eivindm2013
March 10, 2026 · via Tripadvisor
Very smooth.
Very smooth ride.
You get on in Oxford, tap your card.
Get off at Heathrow.
Driver friendly and drives comfortably
事業者からの返答
Thank you for the great feedback, your kind comments are much appreciated!
V
Voyage03060143885
December 6, 2025 · via Tripadvisor
Warning: Booking does not guarantee a seat
I tried to get on at St Clements street with a booked ticket for that particular bus and was told the bus was full and that my best bet was to rush as fast as I can to Gloucester green so I wouldn't miss my flight.
I managed to get on at Gloucester green luckily.
事業者からの返答
Thank you for your feedback, although I am sorry to hear about your experience. Please get in touch with specific information (date/time of travel and booking details) via email using info@oxfordbus.co.uk so we can investigate and get back to you in full.
H
Hugary1
November 25, 2025 · via Tripadvisor
Airport Coach Service from Oxford to Heathrow
Excellent way to get from Oxford to Heathrow. Buses leave at regular intervals and even though we were 30 min early for our bus we went on the earlier bus. Coaches are first rate and I must compliment the driver for how they navigate Oxford streets in a 15 tonne bus. Trip was 90 min with a couple of stops.
Terminus is just on edge of Oxford. 15 min easy walk from Broad Street. Three people £70.
事業者からの返答
Thank you for your lovely feedback. Your kind comments are greatly appreciated. We hope to see you on board our services again, soon!
O
Ody55eu5
November 9, 2025 · via Tripadvisor
Normally good service apart from the occasional useless driver.
Another bad driver for the Airline. The Airline to Heathrow 14.15, Speedwell Street, Oxford on the 8th of November 2025. The genius overtakes the two buses in front of him at the stop without even entering the bay and driving by the stop to check whether anybody was requesting to get on, so I missed my bus and had to wait for the next one. Not impressed.
事業者からの返答
We’re very sorry you missed your bus and for the inconvenience caused by the driver’s actions. This is not the level of service we aim to provide. Your feedback will be shared with the relevant team to ensure this is addressed and improvements are made. Thank you again for letting us know.
T
ttmt2
November 1, 2025 · via Tripadvisor
Super Convenient & Efficient
This is the best transfer from Oxford to Heathrow. Super convenient and efficient payments. All the info you need is on their site/app for schedules etc. Just jump on and relax for your trip back to the airport.
事業者からの返答
Thank you for your great feedback, much appreciated!
P
paul-delaware
August 11, 2025 · via Tripadvisor
Very easy
Reasonable price, lots of options on times and a smooth experience. Definitely would choose this again to get from Oxford to the airport and vice versa.
事業者からの返答
Thank you for your great feedback, your kind review is greatly appreciated!
S
Susan_P
April 26, 2025 · via Viator
On time!
Bus ran on time and got me to the airport without any stress. The driver helped me with my luggage, too.
P
paris141966
April 12, 2025 · via Viator
Highly recommend
The Bus was so clean, my driver was very friendly. overall I would recommend this transportation method to anyone.
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