ハイティー付きビクトリアフォールズガイドツアー

Thank you so much for taking the time to share your wonderful experience with us! We are delighted to hear that Shelton made your tour of Victoria Falls so memorable. His professionalism, knowledge, warmth, and attention to our guests are qualities we truly value, and we will certainly pass your kind words on to him. It’s also wonderful to hear that you enjoyed your afternoon tea at Palm River Hotel and the peaceful views of the Zambezi River—a perfect way to finish a beautiful day at the Falls. Thank you for choosing Cuckoo Safaris and for recognizing Shelton’s excellent service. We truly appreciate your support and hope to welcome you back to Zimbabwe for another unforgettable African adventure! Warm regards, **Simon & The Cuckoo Safaris Team**

Dear Jenna, Thank you for your feedback, and we're truly sorry for the inconvenience and frustration you experienced. After reviewing our system, your booking shows as cancelled and refunded. Unfortunately, it appears there was a system error that allowed the booking to be confirmed even though this particular tour requires a minimum number of participants and we are unable to operate it for a solo traveler. As soon as we became aware of the issue, we processed the refund on our end. Please note that refunds are handled by Viator and your bank or card provider, so it can sometimes take several business days before the funds appear in your account. We sincerely apologize for the disruption to your travel plans and understand how disappointing it must have been to make alternative arrangements at the last minute. We hope the refund reaches your account soon, and if you still have not received it, Viator's customer support will be able to provide an update on the status of the refund. Thank you for your understanding, and we wish you all the best with your future travels.

Thank you so much for sharing your experience! We’re delighted to hear that visiting Victoria Falls and the iconic Victoria Falls Hotel felt like stepping back in time — it truly is a special place. A big thank you as well to Shelton for taking such great care of you; we’ll be sure to pass on your kind words to him. We appreciate your support and hope to welcome you back for another unforgettable journey soon 🌊✨

Thank you so much for your wonderful review! 🌿 We’re delighted to hear that you and your family had such a fantastic time with Langae on the walking tour. It’s great to know you enjoyed his explanations of the Falls and its history, and we’re happy the high tea at The Palms Hotel was a highlight too (and the best coffee in two weeks – what a compliment! ☕). We truly appreciate you choosing us to share this special experience with your girls and your wife, and we hope to welcome you back again for more adventures soon.

Hi Thank you for your great review and feed back for your tour, we will surely reach out to our guides so that they are motivated and inspired of the great job they are doing and to remain seasoned thank you again.

Hi Reb Thank you so much for a stellar review. We are going to pass the message to Simon so that he can be motivated even to do more. Thank you for recommending us so highly Kind regards Cuckoo Safaris Team

Hi Vanessa Thank you so much for recommend us highly. We are happy that you enjoyed your tour, yes that’s our main goal as a company to make sure that we provided the best for our clients. We can also agree more with you that is a must tour!! Kind regards Cuckoo Safaris Team

Thank you for recommend us highly and we are happy that we managed to meet your expectations