Silver Mountain Express made our family trip from Denver Airport to Vail effortless. The booking process was simple, and the spacious SUV comfortably fit our family of five and all our ski gear. The vehicle was spotless, with Wi-Fi and charging ports to keep the kids entertained.
Our driver was punctual, professional, and navigated the snowy mountain roads with ease, making us feel safe the entire journey. The family-friendly service and attention to detail exceeded our expectations. Highly recommend for anyone traveling to Vail!
事業者からの返答
Thank you for your excellent review! We’re thrilled to hear that Silver Mountain Express made your family’s trip to Vail effortless and enjoyable. It’s wonderful to know that our spacious, spotless SUV and convenient amenities like Wi-Fi and charging ports helped keep your family comfortable and entertained.
We’re glad our driver’s professionalism and safe navigation through the snowy mountain roads gave you peace of mind. Your kind words about our family-friendly service and attention to detail mean a lot to us. We truly appreciate your recommendation and look forward to serving you on your next Colorado adventure!
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B6605OXzoeh
November 11, 2024
Safe ride from Denver Airport to Vail
We had a great experience on our ride from Denver Airport to Vail and back during snowy days. Timely pickup, smooth ride, friendly chauffeur. Highly recommended!
事業者からの返答
Thank you for your kind review! We're delighted to hear you had a smooth and safe ride from Denver Airport to Vail and back, especially during snowy conditions. Our team is dedicated to ensuring timely service and comfort, and we're glad our chauffeur made your journey enjoyable. We truly appreciate your recommendation and hope to drive you again soon!
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butlerjulie383
December 13, 2022
Above and Beyond
Book a car from Denver Airport to Beaver Creek and back in advance. Everything went great. On time, friendly, very knowledgeable driver, beautiful black suv, super clean. Highly recommend.
事業者からの返答
Thank you for sharing your thoughts!
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rem230
March 12, 2022
Great experience
Brent took great care of us. He was there early, drove patiently, helped with our bags and had great conversation.
Very pleasant.
事業者からの返答
Thank you for taking the time to share your feedback with us; we're delighted to hear your positive remarks!
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65oliviao
February 21, 2022
Horrible
We booked a vehicle for 7 passengers to go from Denver to vail. We indicated that we would have 7 checked bags and 6 pairs of skis. The vehicle was far far too small to accommodate our group. We had to pile luggage inside the passenger cabin resulting in an extremely unsafe environment (multiple hard sided suitcases stacked between seats, ski bags stacked across the rows). If there had been any sort of disruption or accident we would have been in an extremely dangerous situation (ski bay flying through the window, roller suitcases smashing into someone's head). Additionally, the driver was completely apathetic about the situation and made no effort to help. When I called the dispatch service to ask for another vehicle they essentially laughed at me. The customer service here was atrocious and the result was a highly dangerous drive over a mountain pass. I would not recommend this $1000 "luxury service" to anyone ever. Do not use silver mountain express - there are lots of better alternatives.
事業者からの返答
We appreciate your feedback, Olivia. We understand that your experience with us was unsatisfactory. Our larger vehicles have the capacity to carry 7 passengers safely and comfortably with a bag each, but not with multiple bags each. We sincerely apologize if that was not made clear on our end. We always appreciate the opportunity to improve and would love the chance to resolve any issues. Thank you again for the feedback.
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andreapC7246RW
January 11, 2022
Best private car service to vail
Absolutely wonderful experience with this car service from the beginning to the end. We've had Alex as our driver and he was so friendly and knowledgeable about the mountains. He took us from Denver Airport to Vail and back in 4 days. Vehicles were very clean and luxurious. We felt safe knowing that he was the one making sure we got from the airport from Vail. I will absolutely recommend this company to anyone looking for a good reliable private car service to Vail.
事業者からの返答
Thank you for sharing your experience with us; we appreciate your positive feedback!
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kerrylynnkraft
August 30, 2021
Excellent customer service!
Used their service from Parker, CO to and from Red Rocks. The driver was not only on time he was early. Had waters for us and was very friendly. And was early picking us up from the show. Booking was also flawless. Will definitely use them again!!!
事業者からの返答
Thank you for the great feedback. We are so happy you were satisfied with our service.
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Z7787TPbena
March 6, 2021
Vail to Denver shuttle
Fantastic service. These guys are top notch. Definitely recommend for anyone needing a drive to the mountains.
事業者からの返答
Thank you for taking the time to give us your valuable feedback.
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L4860OKtylerr
December 19, 2020
Professional car service
Our driver Kate was on time and friendly and upheld a professional attitude throughout the ride. Car was spacious and comfortable. Our ride was very smooth. Overall a great experience and would definitely use again.
事業者からの返答
Thank you for your kind review. We will be happy to see you back again.
1
109lilieb
December 17, 2020
Very professional
Had a great experience with this company. Our ride from Beaver Creek to Denver airport was great. The driver was very helpful with loading and unloading our luggage and skis. Highly recommended!
事業者からの返答
Thank you for a 5 star review. We are glad you had a great experience with our private car service. We appreciate you taking the time to share your experience.
