Sean - Tour Guide/Bus Driver Customer Service At The HIGHEST Level
25.09.2026 What a delightful, caring, efficient and friendly experience this was with our outstanding tour guide/bus driver Sean!!! He pulled out all the stops to ensure our group had the best time, with his informative descriptions of our destinations, courteous and warm communications, and his willingness to provide the highest level of customer service. I left a purchase at one of the wineries. I told Sean and he so KINDLY offered to check with them the next day as he was returning there, and the winery offered to replace the purdhase as the lost product had not been handed in. Sean then arranged to get it to me, AMAZING SERVICE & FOLLOW THROUGH SEAN!!!! He is a shining example of the highest customer service possible, many thanks and much gratitude Sean.
事業者からの返答
Thank you so much for this wonderful review! We’re delighted to hear how Sean went above and beyond to make your day so enjoyable. His kindness, professionalism and incredible follow-through truly reflect the level of service we aim to provide. We’ll make sure your lovely feedback is passed on to him — he’ll be thrilled to hear it! Thank you again for joining us, and we hope to welcome you back someday. 🍷😊
S
Sheena_W
September 30, 2026 · via Viator
A lovely experience
Really enjoyed this wine tour, the variation of wines we tried was really good and having snacks provided throughout the day made it even better.
I bought 2 bottles and by some miracle I managed to get them back to the UK.
Our tour guide was lovely and knowledgeable, sadly I can't remember her name but she's originally from Canada. I highly recommend booking this tour.
事業者からの返答
Thank you so much Sheena for the lovely review! We’re thrilled you enjoyed the variety of wines, the snacks along the way, and that your two bottles made it safely all the way back to the UK! 🍷😊
Your wonderful guide was Sue, and we’ll be sure to pass your kind words on to her. Thank you for recommending us, and we hope your bottles bring back some great memories of your day in the Swan Valley!
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Faye_A
September 26, 2026 · via Viator
Great value and lots of fun
Ron our bus driver was very knowledgeable and a lot of fun. We visited 3 wineries, a chocolate liqueur maker, a fabulous chocolate shop and a brewery. It was a jammed pack day but didn’t feel rushed at all. Many a great laugh was had by all on our bus. Would highly recommend this tour.
事業者からの返答
Really happy to hear this Faye and I made sure to pass it on to Ron as well. Thank you for recommending us and wish to see you again soon!
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mmakia
September 21, 2026 · via Tripadvisor
Swan Valley Wine Tour
Great Experience. The guide was very attentive and knowledgeable about the area. He had a wonderful relationship with all of the venue staff at the venues we visited and was very accomodating with us as we went from one place to the next. Would highly recommend.
事業者からの返答
Thank you for the warm and thorough review. really appreciate this and I am sure our host as well.
Hope to see you again next time1
J
jessintar2015
September 17, 2026 · via Tripadvisor
Bazzzaaaa
The tour was amazing, Barry was very knowledgeable with the area and was a very kind and an all round top bloke! Highly recommend the tour! 10/10 would do again!
事業者からの返答
Thank you for the fantastic review! 🌟 We’re so glad you had an amazing time with Barry. He’ll be thrilled to hear your kind words! A 10/10 and “would do again” is the best compliment we could ask for. We’d love to welcome you back for another great day in the Swan Valley! 🍷🥂
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R6007RCelizabethf
September 17, 2026 · via Tripadvisor
Stunning day in the Valley
Barry was an absolute star. We had the best day. The day was filled with stories of the area, fun facts that even as someone from the area I didnt know, and so much food, drink and great times with new people. Highly recommend. Was a stunning day!
事業者からの返答
Thank you so much for the wonderful review! We’re thrilled to hear you had such a fantastic day with Barry. It’s especially lovely to know that even as a local, you discovered some new stories and fun facts along the way! Great food, drinks, new friends and plenty of laughs—that’s exactly the kind of day we love to create. We hope to welcome you back again soon! 🥂🍷
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Bruce_O
September 16, 2026 · via Viator
Great way to tour the Swan Valley
Had a great day exploring the Swan Valley. Sue our guide was fantastic, her enthusiasm and extensive knowledge of the region and the wonderful group of people helped make it a very memorable tour.
事業者からの返答
Thank you so much for joining us this day. Really appreciate your warm review. Hope to welcome you again soon!
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902mitchellf
September 13, 2026 · via Tripadvisor
A great time
Really great experience. Ron was a wonderful tour guide and the whole thing was very well planned. Great value for money too.
事業者からの返答
Thank you for the lovely review! 😊 We’re so glad you had a fantastic experience and enjoyed your day with Ron. We really appreciate your kind words and recommendation! 🍷✨
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raycB9725PP
September 13, 2026 · via Tripadvisor
Our thoughts
Very good experience
Don't need to say more
事業者からの返答
Thank you so much! 😊 We’re so happy you had a great experience with us. Short, sweet, and very much appreciated! 🍷✨
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純基村
September 11, 2026 · via Tripadvisor
Drink wines
Good experience.
Drink wines,eat cheeses and chocolate.
Also Free lunch is good.
事業者からの返答
Thank you so much for joining us and hope to see you again soon
