We are asked to arrive 15 minutes before the appointment set for 10:30 AM, the Puy du Fou park opening at 11:00 AM, several reminders by email, and the bus arrives after 11:00 AM at the Toledo pickup point!! A lot of unnecessary waiting...
For the return, same issue, the show ends at 11:15 PM and the bus finally arrived around 11:45 PM, last bus to arrive and last to leave....
Admission + show + bus, cost too expensive!
事業者からの返答
Dear traveler,
Thank you for your feedback. The schedules, meeting points and service details are communicated in advance so guests can organize their visit accordingly. We also take note of your comments regarding the waiting times and the transfer arrangements.
Best Regards from the Quality Department of Amigo Tours – Rodrigo
R
rosacW5050QD
June 20, 2026 · via Tripadvisor
Well, there was a driver with bad information
Everything was fine, just the driver who picked us up asked us to leave before the show, otherwise we would be left without a bus, but the driver on the way back waited for us without any problem, we missed seeing the end.
事業者からの返答
Estimado/a viajero/a. Gracias por tus comentarios. Lamentamos lo ocurrido durante el traslado de regreso y tomamos nota para revisión interna. Nos alegra saber que el resto de la experiencia fue positiva.
Saludos cordiales del Departamento de Calidad de Amigo Tours – Rodrigo
M
milagrosverdugoreyev
June 7, 2026 · via Tripadvisor
Good communication
Everything is perfect. Good communication regarding changes in the bus schedule.
事業者からの返答
Estimada Milagros.
Gracias por tu comentario. Nos alegra saber que todo fue correcto y que la comunicación fue clara.
Saludos cordiales del Departamento de Calidad de Amigo Tours – Rodrigo
M
marijoseg710
June 6, 2026 · via Tripadvisor
Too many changes.
They were responsible for the bus. Since I was coming from Madrid, I arrived 15 minutes late. It is true that he notified us of the delay via WhatsApp, but we were all there since around 10:00, waiting. Then, for the return, they first informed us of a specific bus, then the bus going there gave us another bus, and in the afternoon, we were informed via WhatsApp of a final change. When we arrived at the parking lot, the bus was not there. It arrived at 00:00 and departed at 00:15.
All of this creates a lot of insecurity for the traveler.
事業者からの返答
Estimado cliente.
Gracias por compartir su experiencia. La información sobre los cambios operativos y horarios fue comunicada tan pronto como estuvo disponible para mantener a todos los viajeros informados. Entendemos que las modificaciones de última hora pueden generar incertidumbre y agradecemos sus comentarios.
Saludos cordiales del Departamento de Calidad de Amigo Tours – Rodrigo
M
Mark_P
May 18, 2026 · via Viator
Nice time
It was an ok experience with a lot of people attending the event. Event people were very helpful and accommodating. Events were well planned & scheduled. Recommend but not what we expected.
事業者からの返答
Dear Mark. We are sorry the experience did not fully meet your expectations. We are glad to hear our team was helpful and that the itinerary was well organized and scheduled. We appreciate your recommendation and your feedback, which we will take into account to improve the experience.
Best Regards from the Quality Department of Amigo Tours – Rodrigo
T
Traveler35790040828
April 5, 2026 · via Tripadvisor
Best show ever
It's totally worth it, I recommend it to everyone.
P
portogadir
October 19, 2025 · via Tripadvisor
Lousy transfer. Friend nefarious tour
Toledo's transfer to the park was a reminder. The Amigo Enterprise dumped several people and they had to take a taxi.
事業者からの返答
Estimado cliente,
Gracias por compartir tu experiencia. Sentimos que el traslado no haya cumplido con tus expectativas. Es importante tener en cuenta los horarios y revisar bien lo que se incluye en la reserva para evitar confusiones. Nuestro equipo siempre está disponible para aclarar cualquier duda antes o durante el tour.
Saludos cordiales desde el Departamento de Calidad de Amigo Tours – Rodrigo.
G
gabrielb556
October 11, 2025 · via Tripadvisor
I didn't have a good time
Crying babies, screaming toddlers and people talking continuously ruin a show that is far to go walking and quite expensive for what it offers, value for money very bad
事業者からの返答
Estimado cliente,
Lamentamos que esos factores hayan afectado su experiencia. Son circunstancias externas fuera de nuestro control y no podemos influir en ellas.
Saludos cordiales desde el Departamento de Calidad de Amigo Tours – Rodrigo
3
354walter
October 3, 2025 · via Tripadvisor
Excellent everything from morning until 11.40 pm everything excellent.
Excellent Service by Enterprise, Driver and the show itself really must. You have to walk but it really is worth the effort, and the cake strawberry the Dream of Toledo show is extraordinary. Very compliant !!! Thank you.
1人が参考になったと回答
事業者からの返答
Estimado cliente,
Gracias por compartir su satisfacción con el conductor y el espectáculo Sueño de Toledo.
Saludos cordiales del Departamento de Calidad de Amigo Tours – Rodrigo
L
lolachoi
September 28, 2025 · via Tripadvisor
Unique experience
Indescribable and impressive , of the best in show I have ever seen, totally recommended , the floor of Toledo is something fabulous, it is short despite it lasts more than an hour.Remaining eager to return.Professionals who participate in the very well prepared shows
事業者からの返答
Estimad@ lolachoi. Gracias por tu comentario. Nos alegra que hayas disfrutado del espectáculo y valorado el profesionalismo.
Saludos desde Amigo Tours.
Rodrigo.
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