Visiting three castles/forts in the middle of the desert gives visitors a sense of the geographical challenges those who came before us encountered, especially when you figure out you are very close to the borders of Iraq and Saudi Arabia. A deep appreciation for the building and paintings of these structures is understood. A little more information inside each building would have been appreciated. As for the wetlands reserve, no animals could be seen. One or two birds flew overhead, but that was all. It would have been nice to know the best season for visiting this preserve, supposedly it is springtime. There was good information inside this center before visitors made their way outside to look for the animals and birds identified .
事業者からの返答
Thank you for sharing your detailed feedback on the Desert Castles & Azraq Wetland Reserve tour.
We are so glad to hear that visiting the three castles gave you a deep appreciation for the geographical challenges of the past, and we agree that these historical structures and their paintings are truly remarkable.
We take your comment about the need for more information inside each building seriously and will review our itinerary and coordination with site guides to see how we can enhance the historical context provided during the tour.
Regarding the Azraq Wetland Reserve, we understand your disappointment about not seeing much wildlife. You are absolutely right that springtime (March to May) is indeed the best season for birdwatching and seeing the area at its most vibrant. We will ensure this key seasonal information is highlighted more clearly to guests both at the time of booking and by the driver/guide on the day of the tour.
We appreciate you choosing us and hope you found the experience overall valuable!
A
Anne_D
October 2, 2025 · via Viator
Anas was a wonderful...
Anas was a wonderful guide. His English was excellent and he was very accommodating. The castles were interesting and manageable, and the Azraq Wetland Reserve was the perfect site for my birdwatching husband.
事業者からの返答
Thank you so much for your kind words! We are delighted to hear you enjoyed the Tour to Desert Castles & Azraq Wetland Reserve and that you found the itinerary interesting and manageable.
We’re especially happy to hear your high praise for Anas. We'll certainly let him know that his excellent English and accommodating nature made your trip so positive. He’s a fantastic member of our guiding team!
It's terrific that the Desert Castles were interesting for you, and we're thrilled the Azraq Wetland Reserve was the perfect stop for your birdwatching husband!
Thank you again for choosing us. We hope to welcome you back on another Jordanian adventure soon!
R
Rogene_S
April 14, 2024 · via Viator
Not a Tour
The information regarding this tour is misleading. It is not a tour, but rather it consists of a driver who transports you to the sites. He did not provide us w knowledge of the region or the sites. You would be better off simply hiring a driver that can be arranged by your hotel and is less costly.
事業者からの返答
Thank you for taking the time to leave this review. Your feedback helps us to improve our services.
M
Mark_R
November 4, 2023 · via Viator
Driver only who didn’t know where he was going
Driver was nice and on time. However, he had never been to either the desert castles or the wetland reserve. In fact, he got lost and we were making circles in back streets in some small town off the highway. He had no water do he had to stop to buy some. And he offered no additional information on where we were going.
D
Denis_L
October 15, 2023 · via Viator
Our Guide Adnan Hamdan...
Our Guide Adnan Hamdan was very knowledgeable, he pointed all the best parts to see, gave insight of the places he brought us to see, we we're a group of 7. All enjoyed our day
事業者からの返答
Thank you for the wonderful review of your Tour to Desert Castles & Azraq Wetland Reserve!
We are delighted to hear that you and your group of seven had such an enjoyable day. We are incredibly proud of your guide, Adnan Hamdan! It's fantastic to know that he was very knowledgeable, pointed out all the best spots, and provided great insight into the places you visited.
We appreciate you choosing us and hope to welcome your group back to Jordan soon!
S
spitcurl
September 6, 2023 · via Tripadvisor
Day trip into desert
Went with Ali into the desert to see the “castles” and Azraq Wetlands, nice experience, not much birds as its not the season
事業者からの返答
Thank you for taking the time to leave such a thoughtful review. We're so happy to hear you had a great experience! Your feedback truly inspires us, and we can’t wait to have you with us again soon.
S
stephaniekK6578HF
August 1, 2023 · via Tripadvisor
Desert Castles and Wetland Reserve Day Tour
Amazing day tour! My driver Younes was the very best! Prompt pick up, offered me delicious Turkish coffee, gave interesting facts about the history and local life in Jordan, explained the day’s schedule well, played Arabic music and took photos for me! The Desert Castles were a sight to see! The Wetland Reserve had nice trails that anybody can enjoy! It was great experiencing so much in a day. I really had the best time in Jordan with Younes and this company. Thank you!
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事業者からの返答
Thanks for your support.........
and we are looking forward to serving you again
P
Paulina_F
May 26, 2023 · via Viator
Best transportation!
Best transportation service! Ramzi was the best driver. He was on time, kind and very helpful all the time! I definitely recommend this service!
事業者からの返答
Thanks for your support.........
and we are looking forward to serving you again
T
T136YPpaulinaf
May 25, 2023 · via Tripadvisor
Best transportation service
The service was perfect! The driver arrived on time and he was very nice during the whole trip. I definitely recommend this service and I will take it the next time I’m in Amman.
事業者からの返答
Thanks for your support.........
and we are looking forward to serving you again
T
Theteda
March 12, 2023 · via Tripadvisor
Wonderful day in the Eastern Desert
Alaa was a wonderful driver. Everything went smoothly and the car was very comfortable. He was very flexible and did the tour in reverse order for us.
We started in the Wetlands which were beautiful.after driving through the desert it was amazing to arrive at a place filled with water and vegetation. You walk along a well maintained boardwalk and trail through the wetlands and there is a large comfortable hide to sit and view birds. It is a peaceful place filled with bird song. The entrance fee was 6JD.
Next we visited three sites, which for some reason are called ‘The Castles’. The first Quasr Al Azraq was a large fort. Then we went to see the Frescos at the baths of Qusayr Amra, a World Heritage Site. The third Qasr Kharana (another World Heritage Site) was an enormous hunting lodge with stables, courtyard and 60 bedrooms. All three were on the Jordan pass.
Alaa took us into each venue to make sure we were comfortable and that there were no problems. He was waiting to greet us when we were done. We had plenty of time at each site. It could not have been easier.
事業者からの返答
Thanks for your support.........
and we are looking forward to serving you again