The journey is long, the oasis is actually a large city with a park including the original oasis, 2 or 3 adobe buildings, you have to leave early in the morning to see the camel races, the mountain offers a view of the surroundings drowned in the mist.
We were disappointed with the visit. Furthermore, the tour operator offered us the option to make the tour private for the modest sum of €15, but since there were only two of us, we were not entitled to lunch! Jackpot for the tour operator.
事業者からの返答
Merci d’avoir pris le temps de partager votre expérience. Nous sommes sincèrement désolés que cette journée à Al Ain vous ait laissé un sentiment de déception. Ce n’est vraiment pas l’expérience que nous souhaitons offrir à nos voyageurs, et nous regrettons personnellement que cette excursion n’ait pas été à la hauteur de vos attentes.
Nous comprenons également votre frustration concernant le déjeuner et sommes désolés si ce point n’a pas été suffisamment clair. Celui-ci est inclus à partir de 3 participants, comme indiqué dans les détails de l’excursion. Le petit supplément proposé concernait uniquement la privatisation du véhicule et ne modifiait pas les inclusions de la réservation.
Nous vous remercions sincèrement pour vos remarques. Votre expérience compte pour nous et nous aidera à améliorer encore davantage notre communication afin que chaque voyageur sache clairement à quoi s’attendre. Nous espérons malgré tout que vous garderez quelques beaux souvenirs de votre passage aux Émirats.
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949keerthanav
June 6, 2026
Excellent service
Excellent service and well-organized travel experiences. Wishing your team continued success in creating memorable journeys for travelers.
事業者からの返答
Thank you so much for your wonderful review! 🌟
We’re delighted to hear that you enjoyed our service and found the Al Ain Oasis Tour well organized. Your kind words and best wishes mean a lot to our team.
Creating memorable travel experiences for our guests is our greatest reward, and feedback like yours motivates us to continue delivering exceptional service.
Thank you for choosing Arabian Explore Tours & Travels LLC. We look forward to welcoming you on another unforgettable journey in the future! 😊
Warm regards,
Arabian Explore Tours & Travels LLC 🌟
Y
ykiran77
January 1, 2026
Al Ain Oasis
Beautiful green farm, very large, takes about 30 to 45 minutes by walk, free entry, buggy and scooters available at extra cost. Several plantations can be seen, dates, mango, orange, banana, various flowers and plants, etc.
It is next to Al Ain Museum and Sultan Fort.
Free car parking and wash rooms, cafe are located outside.
事業者からの返答
Thank you for sharing your detailed review of the Al Ain Oasis Tour!
We’re glad to hear that you enjoyed exploring the beautiful green oasis and its wide variety of plantations. It’s wonderful to know you appreciated the peaceful walk, convenient facilities, and the close proximity to Al Ain Museum and Sultan Fort.
Thank you for choosing to explore Al Ain with us. We hope to welcome you again for more memorable experiences!
Warm regards,
Arabian Explore Tours & Travels LLC
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F9872PRsams
October 19, 2025
Great Company, Great Tour Guide (Favaz)
We really enjoyed our tour with Favaz. He was very knowledgable and extremely professional. His company provided us this tour within an hour notice after another company (RAH) cancelled our prepaid, previously scheduled tour while we were waiting in the lobby to be picked up for the tour on the day. We teally appreciative that you saved our day and turned a potentially bad day into a great and memorable day for us!
事業者からの返答
Thank you so much for your wonderful review! 🌟
We’re thrilled to hear that you had a great experience exploring Al Ain with Favaz. He will be very happy to know that his knowledge and professionalism made your day special.
We’re also glad we could step in on short notice and turn your plans into a memorable experience. Your kind words mean a lot to us, and we truly appreciate your trust.
We look forward to welcoming you again for more adventures across the UAE! 🇦🇪✨
— Arabian Explore Tours and Travels LLC
O
Odyssey87646
April 23, 2025
Al Ain Tour from Abu Dhabi
Great tour of Al Ain and the surrounding area from Abu Dhabi. Ayoob was a very knowledgeable tour guide and we had a very nice day with him showing us around. Well worth it!
事業者からの返答
Thank you for your great review! We’re so happy to hear you enjoyed your Al Ain tour with Ayoob. His knowledge and friendly approach make exploring even more enjoyable, and we're glad he helped create a memorable day for you. We truly appreciate your kind words and hope to see you again on another adventure!
A
AlandCar2015
February 13, 2025
Great guide. Great tour!
Ansar was amazing and patient. He explained everything for which we asked questions. Who is flexible and helpful. We were very fortunate to have him for our tour yesterday.
事業者からの返答
Dear valuable guest, we're thrilled to hear that you enjoyed your Al Ain city tour! Your positive feedback means a lot to us. We look forward to welcoming you back for more memorable experiences. Safe travels!
R
Rick_T
February 12, 2025
Better guide/driver
Our driver spoke very poor English and therefore did not explain much of anything. Pointing out local banks was not what we went on this tour for. His driving was horrible and at one point while descending a steep and winding mountain road we had to ask him to stop using his phone. To which his response was “it was a busy time of day receiving tomorrow’s dispatch “. Even after this he continued to use his phone for the next two hours back to Abu Dhabi. There is lots to see on this tour. It would just have been nice to know what we were seeing.
事業者からの返答
Dear Valuable Guest,
Thank you for sharing your feedback. We sincerely apologize for the experience you had during the Al Ain Oasis Tour. Providing a safe, informative, and enjoyable experience is our top priority, and we regret that we did not meet your expectations.
We take your concerns very seriously, especially regarding the driver’s unsafe behavior and lack of communication. Please rest assured that immediate action has been taken, and the driver in question is no longer with our company. We are also reinforcing our quality standards to ensure that all our guides provide informative and professional service.
We truly appreciate your feedback, as it helps us improve. If you have any further concerns or if we can assist you in any way, please feel free to reach out to us . We would love the opportunity to welcome you again and provide the exceptional experience that we strive for.
A
Alberto B
January 7, 2025
Visit to Al Aim
Wonderful day with Our Ayob Guide who accompanied us to see a fundamental piece of the UEA: the city where the origin of the State with UNESCO recognized Oasis was born. Also experience of the Camel Market
事業者からの返答
Caro ospite prezioso, siamo entusiasti di sapere che ti è piaciuto il tuo tour della città di Al Ain! Il tuo feedback positivo significa molto per noi. Non vediamo l'ora di darti il benvenuto per esperienze più memorabili. Viaggi sicuri!
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Daydream33418535809
January 6, 2025
Al Ain Day Tour Private
We had Al Jahili Fort, Al Ain Oasis, Sheik Zayed Palace Museum closed unfortunately that day, but lunch at Ayla Bawadi Hotel was very good. Then we went to Mubazzarah Grenn Park and Jebel Hafeet Moutain.
You absolutely must have done this tour, our driver Rahi had everything organized and everything under control.
事業者からの返答
Sehr geehrter Gast, wir freuen uns sehr, dass Ihnen Ihre Stadtrundfahrt durch Al Ain gefallen hat! Ihr positives Feedback bedeutet uns sehr viel. Wir freuen uns darauf, Sie für weitere unvergessliche Erlebnisse wieder bei uns begrüßen zu dürfen. Gute Reise!
M
Maps17860275500
December 28, 2024
Al Ain is worth a look!
Thank you very much for the very courteous treatment of Dubai Bar! Without this tour, we might never have been to Al Ain! It was a fulfilling time that didn’t make us feel the length of the trip!
