Sun Bavaria Gastro Pub experience (OMG - what the f?)
I booked this and paid 5,500,000 dong for the experience. If I could I would give it less than 1 star. My itinerary had warm welcome 6-7 then 7-7.45 gourmet dinner at Sun Bavaria Gastro Pub. Well they sat us down at some seats that were frankly not good enough and I had to ask them to move us. We were moved to a new better section. Instead of the gourmet dinner we were told that it was a buffet not a-la-cart as the booking had suggested. Getting our meal was like feeding time at the zoo. It was a disgrace. Could not get to any food I wanted. People were cutting in and some were using their hands to get their food.
I hope the show will be better as this has been disappointing up to this stage to say the least. If I knew that it would be like this I would not have booked this and would have found somewhere else to go.
K
Kudzai_M
April 2, 2026 · via Viator
Night show
I loved everything about the night. The dinner was great, the shows were lovely with fireworks. Live band performances were awesome. It was just amazing
事業者からの返答
Thank you so much for your wonderful review! We’re truly happy to hear that you loved every part of the evening — from the dinner and live band performances to the shows and fireworks. Your kind words mean a lot to us. We hope to welcome you again for another amazing night in Phu Quoc
D
damanjit_B
March 30, 2026 · via Viator
Miss guided
Were not allowed to enter the show for 1/2 hour as scan code sent at booking was mot working
Got a nessage pay 250000 vnd per pax to get individual codes
How can this happen when i paid the fulll amount at booking
J
Joanne_W
February 15, 2026 · via Viator
Brilliantly show but arrange your own transfers
The experience was fantastic, however I did not get my QR code until I got there, so it took forever to get in, the staff was not helpful.
I arranged a pick up and drop of and my return taxi did not turn up, so I had to get a private taxi to take us back to hotel.
事業者からの返答
Thank you for your feedback. We’re glad to hear you enjoyed the experience overall, but we’re truly sorry for the inconvenience regarding the QR code and the return transfer. Your comments are very valuable, and we will review this with our team to improve the service. We hope to have the chance to welcome you again and provide a smoother experience next time.
G
Gary_F
February 8, 2026 · via Viator
Utter rip-off. Stay well away. 0 Sars
This was a horrible experience and the biggest rip-off. Do not book with this company. Do yourself a favour and just eat at another restaurant where you will find better food and at a better price. Also, check the weather first. Paying more for a 'better' seat means you are outside, in what others have described as cafeteria style seating (not romantic at all). We booked well in advance, and the night was pretty much a wash out. Those that stuck around were probably more concerned about the money wasted than any ambiance or desire to stay. The food was buffet style and some of the worst we have ever tasted. We were wanting a decent meal for the cost of the tour, however this was not the case. You could find much better for under $10 AUD. Stay well away from this event.
事業者からの返答
Thank you for sharing your feedback. We’re truly sorry to hear that the experience did not meet your expectations. Weather conditions are unfortunately beyond our control, but we understand how they can affect the overall atmosphere. Regarding the seating and buffet style, these details are normally described in the booking information, though we appreciate that expectations can differ. Your comments about the food and experience are very important to us, and we will share them with the team to review and improve our service.
D
DooDaDay
January 23, 2026 · via Tripadvisor
The show is good, but.....
When we arrived the tour operator demanded a 750k vnd additional payment he called a "high season surcharge". We paid it because we were there and wanted to see the show. The only reason we are giving it 3 stars is because the show itself is pretty amazing--fireworks, lasers and water acrobatics. Not very "romantic" though sitting on a huge outdoor deck with hundreds of other people. The food was pretty bad. One thing they do not make clear is that Sun World does two big shows per evening. This is the first. The second also has fireworks but starts later and these tickets were not good for the second show.
I
Inspire781966
January 21, 2026 · via Tripadvisor
Absolutely misleading- bad views and terrible food. We would have been better organising ourselves. NOT HAPPY!
Dont book this tour
We felt we got a second rate service without going as far as to say it was a scam
The company has been terrible to deal with.
The show was advertised as romantic dinner with fireworks, symphony of the sea and kiss of the sea show
This is Completely misleading.
It only includes the Symphony show.
I thought i was getting seats to see both shows. It does include the symphony show - but as for the kiss of the sea, you only get to see the fireworks - which you can see anywhere in the area for free.
When i questioned this- they told me i didnt read the fine print
My problem with that is- why even mention Kiss of the Sea in the advertising to start with.
They also told us the restaurant that was advertised was booked out and they could give us a restaurant that had a better view- well that was false!!!
The restaurant views for the show are from behind, so most of the laser show and effects were lost in the smoke
We thought it looked okay until i went back to sunset town tonight and saw glimpses of the show from the street and realised how much of the show we missed out on seeing.
Even obstructed from the buildings, the Front-on view we saw (as how it was supposed to be viewed)- was way more spectacular than our view that we paid top dollar for.
You will have a better time finding a nice restaurant of your choice and getting to see the symphony show from there- most places will charge VND 300000 to see the show or VND600000 with a meal
Funnily enough- they accidentally sent me the same “restaurant booked out” message a couple of months prior as they got my booking date mixed up with someone else- (i thought nothing of it at the time)
As for the food that this company organised- it was a fixed menu and it was TERRIBLE- a chicken salad that was all Lettuce plus a few cherry tomatoes and i think I was lucky to have had 3 tiny pieces of chicken thrown in,
The main course was worse- a beef stew that was made up of all the fatty off-cuts
You would trim off a steak and was inedible . Luckily it came with bread so we could at least soak up the juices.
We also enquired about the pick-up/drop off service. They quoted an extra US$70 for this service, which we decided not to accept and we ended up getting there ourselves- and it only cost US $15 return in a taxi.
Honesty do yourself a favour and avoid
this company- book with another more trustworthy company or do it yourselves
Its easy enough to do.
K
kenr547
January 19, 2026 · via Tripadvisor
Bad
Over priced. Asked for extra money after the trip was booked. The show was only 20 minutes. Don't booked this tour. If it was not for our driver we would have been completely lost.
D
dimitri a
January 9, 2026 · via Tripadvisor
Fabulous in VIP
Dinner with reserved table transfer - Very good organization - WhatsApp contact - Hyundai luxury taxi - little waiting on site to access the restaurant terrace - good dinner, well placed accompanied by a local beer and fabulous show. This is worth its price in VIP, performances and show. Supplement 500Kvnd for 2 people because high season.
We had time to walk 1 hour after dinner and show, before the fireworks, exceptional place and contrast.
B
Bhavana_P
January 5, 2026 · via Viator
No booking found & no help by the operator & the tour guide . No show
We were scammed , the booking ref was not even accepted and our pure joy of experiencing the shows went down the drain for us a family of 4 with an infamy & left us in tears , as the restaurant didn’t accept without the QR code and did not even find our reservation under our name email ID orPhone Number we paid double The price of the actual price too . which was very disappointing, we had this planned for the last day of The trip As a finale .. but left with great sadness.The tour
Operator Or Viator didn’t help
Us sort the situation right there neither , we tried to contact the helpline etc . None of them worked and we were left stranded to find the show had started and there was nothing that could
Be done about it . All I say is if the service provider isn’t capable
Of taking up the reservation the window shouldn’t be open for it, please do not scam
People I am
Yet to receive my refund will trust the process .
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