プラハからのガラスと醸造の日帰り旅行

Viktor was an absolutely fantastic tour guide! He was incredibly knowledgeable about the city’s history, architecture, and culture, but also made everything fun and engaging instead of feeling like a lecture. He answered all of our questions, gave great local recommendations, and made the experience feel personal and memorable. You can tell he genuinely loves Czechia and enjoys sharing it with others. Our tour was one of the highlights of our trip, and I would highly recommend Viktor to anyone visiting!

Viktor was an absolutely fantastic tour guide in Plzen! He was incredibly knowledgeable about the country’s history, architecture, and culture, but also made everything fun and engaging instead of feeling like a lecture. He answered all of our questions, gave great local recommendations, and made the experience feel personal and memorable. You can tell he genuinely loves Czechia and enjoys sharing it with others. Our tour was one of the highlights of our trip, and I would highly recommend Viktor to anyone visiting Czechia!

This was the worst tour of our entire 19 day vacation. We booked a tour that included a trip to a glass factory, lunch at at local restaurant, and a tour of the Pilsner Urquell brewery. The guide suggested we not go to the planned glass factory and she would take us to a comperable small family owned one. We went to this shop for about a 15-20 minute demonstration and then were moved out for another larger tour. We couldn't go for an English speaking tour of the brewery because the only one available was too late in the day. We tried a tour in a language that we didn't understand and after 5 minutes, we knew it wouldn't work. Lunch went off as planned. Grayline tours knew in advance that there would be issues this tour and the guide said they hadn't offered it in months. She said she tried to contact me in advance to discuss changes but that was a lie. I received no emails. phone calls, texts, WhatsApp messages, or communication through Viator to discuss the changes to this tour with her. In addition, she didn't seem to know where she was driving. She had to keep turning around. In fact, my wife used her google maps to keep correcting her directions. She didn't even drop us off at our hotel at the end of the tour as promised. We walked the last 1-2 blocks.

Our driver, Viktor, picked us up at the hotel. He was a wealth of information all along our travels. The glass factory tour was a great time ( I even got to etch a crystal glass myself.). We bought a few items and continued to Pilzn where we enjoyed a wonderful lunch a brewery tour. Great food, great beer, great fun. Thanks Viktor, for hosting our wonderful day. We learned so much!

Extremely interesting tours on 2 ends of the spectrum. We learned a lot at both stops—but really came to appreciate the artistry in the glass work. Many added historical bonuses!

Both the places were very good, informative & interesting. Only our guide, for that day Mr Arthur was a very rude person & completely inconsiderate. Otherwise the trip was very nice & we enjoyed the day.

Great tour. We had an excellent guide in Vladamir. Had a group of 7 people which was excellent. The glass factory is a tour that you dont want to miss. The brewery tour was excellent, as I had longed to visit. Also an excellent lunch at a restaurant owned by Mr. Tomas Hanak, Prague's gift to Hollywood. Great trip.

We had a wonderful time visiting the brewery and glass factory. The process used to make the glass is incredible and you can buy beautiful glass for reasonable prices. The brewery is worth the trip and full of history. The beer is delicious as well. We would highly recommend this to others.

We paid in advance online and had tickets downloaded. We arrived at the meeting point in the city and there was no official system or person to check our tickets. Then the tour guide and bus driver simply told us they would not being doing the tour. They made many excuses that its not a great time of year anyway for glass factory and that they were taking someone else on a trip to Vienna instead. No warning at all. I am attempting to get a refund but the company is not answering calls or emails from the Viator representative. Extremely unreliable company

2 emails requesting hotel pick up ignored. On arrival made numerous calls to local number provided. All had a recorded message in Czech so not understood. Mentioned to guide (Italian) on arrival at tour - not that concerned or unapologetic. Tour good although guide not very confident or knowledgeable.