We booked the day 4x40€ with meals. On site 1/2 day without meals so at our expense 23 €. Driver and visit very well. Tripadvisor refuses to refund the difference 4x20€
事業者からの返答
Bonjour y'a eu un malentendu et nous avons tout rembourser
La totalité
On a rien pris pour ce voyage.
P
pazcal123
April 8, 2024 · via Tripadvisor
Not terrible
5 hours is too short.
You stay +-1 hour 30 minutes in the valley...so no time to walk, take a relaxing swim or have a bite to eat in heavenly little restaurants.
People had meals near the store, none and small quantity.
2 hours of driving with stops to pick up people in the morning and the same in the afternoon. Then 1h30 at the ''Argan factory''. It is a store which unfortunately did not have the key to the place where Argan oil is made. Anything...sad for 29€.
事業者からの返答
Je crois que vous vous trompez ce que vous dîtes ca nous appartient PAS avec qui vous êtes partis et avez qui vous Avez réservé.
Depuis un certain temps on a pas organisé avec repas prière de supprimer ce message c'est pas dû tout avec Hicham et said et Abdel.
S
Salman_H
November 26, 2023 · via Viator
Great experience to Paradise Valley. Thank you Viator and Union Travel
Went to Paradise Valley with Union Travel. Esham and Rasheed from Union travel were very helpful. We had a great experience. Some one from the group excidently took 2 jackets of ours but we got them delivered next day to our hotel.
Thank you both.
Also, Abigael from Viator was great. She made our booking process very easy. She assisted us for almost 30 mins on call even when we were experiencing alot of disturbance in our network connection.
A great thank to all ...
Kind Regards
Salman
事業者からの返答
Thank you very much and we really hope to see you again.
R
Roger7744
February 6, 2023 · via Tripadvisor
Great experience in Agadir
That was very nice! The excursion to Paradise Valley is beautiful and Mohammed is an excellent guide. I recommend.
事業者からの返答
Merci infiniment d avoir choisi union tours.
Esperons de vous voir bientot avec pleine d aventures.
B
Barry L
September 6, 2022 · via Tripadvisor
Disappointing.
Pick and communication with the provider was good. The bus turns up and most of the seats are damaged and unusable. Most of the seat belts do not work and there was no air conditioning. Very uncomfortable. The guide was very nice and knowledgeable but his english was very basic. All the other people on the tour had lunch included so we were put in a corner while they all had lunch. The pools to swim in on the advertisement pictures have been dried out for many months at least as there has been little rain for 3 years. Requested a partial refund that was denied without explanation. We enjoyed getting out and about but please use your money on something else. Photos of the swimming pools attached.
事業者からの返答
We did all things better and we sent you answers of your questions that food is not included and the tour Guide has invited you to eat and he was carring you sun on his back all times.
Why all other customs did not ask the refund and was happy?.
M
Matt_H
August 10, 2022 · via Viator
Searching for Paradise.
Our driver was nearly an hour late (rubber time), but a nice chap though his English wasn’t great for an English guide. Stopped off at the first town for some bananas to sample, then a tour of an Argan oil shop, didn’t do the hard sell and very good in house English guide to show us round. Then off to paradise valley, our guide very attentive on the path, led us to our particular shack, then left us to our own devices, a few drinks and snacks available here, had a swim in the waters, which are a lot lower than normal due to lack of rain, and not quite how it’s portrayed, then safely returned to hotel. A pleasant half day,
Enjoyable without being spectacular, you need to imagine how amazing paradise valley was before civilisation discovered it (like many other areas of natural beauty).
事業者からの返答
Schame do not have enough weater but really nice landscape
So we try to make our best since it will rain really again
Thank you for your time and also truly words
G
Greenthimbles
July 8, 2022 · via Tripadvisor
Excellent
The driver was very friendly, met my simple request to stop by Exchange while enroute. Hotel didn't have ATM. The driver was excellent. He contacted me and suggested I take AM, switch from 1pm to 8:00am due to heat. I'm glad I took his advice.
1人が参考になったと回答
事業者からの返答
Thank you very much for your sweet words and hope to make the best
M
MikeLoez
June 16, 2022 · via Tripadvisor
Perfect moment in the company of very good people , serious agency, to recommend with eyes closed!
We loved our visit , Abdel is a very passionate and super interesting guide, thank you again for this day in the heart of Morocco!
“With Abdel , life is good!”
Signed: the Guides ☺️
事業者からの返答
Merci pour votre confiance et aussi ces jolies mots
Nous sommes aussi tres ravis de vous bien servir.
Abientot.
B
bberthelot52
April 6, 2022 · via Tripadvisor
Beautiful day
The visit to the valley was a success partly thanks to Abdel, our companion who listens to us.
Service to recommend.
事業者からの返答
Merci et soyez les bienvenus a agadir
H
Hafsa_M
August 3, 2021 · via Viator
Amazing tour
We loved our with Mohamed he was very helpful and even got me a mask when I lost mine. He made us comfortable and answered all our questions! We’ll be booking with you next time.
1人が参考になったと回答
事業者からの返答
welcome Mr. Adil i hope you are good.Thank you for your avis .have a good day
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