プトラジャヤ、バツー洞窟、クアラルンプールの終日シティツアー

I booked an expensive tour through the Viator app while traveling to Malaysia from the US, and the experience was frustrating from start to finish. The app itself is terribly designed and full of glitches: Glitchy & Slow Messaging: The texting feature in the app is painfully slow. To make matters worse, the keyboard constantly covered the text input field, so I couldn't even see what I was typing. No Media Sharing: You cannot upload photos or attachments in the chat—something essential when trying to send a picture of your exact location or pickup spot to a guide. Out-of-Touch Communication: Viator caters to international tourists, yet their platform relies on standard phone calls instead of modern messaging apps like WhatsApp. Since I have a US phone number, I couldn't call a Malaysian number (and vice versa). When stuck in Kuala Lumpur’s heavy traffic, the local operator texted me a number to call to update my status—a total waste of time and energy when international calling isn't an option. To top it all off, the app up-sells hotel pickup and drop-off during checkout, but after you pay, you receive a text saying they actually won't pick up or drop off at your specific hotel. Between the broken app interface, poor communication options for foreign travelers, and misleading pickup options, I will never use Viator again. Save yourself the stress and book through a better platform. The tour provider company was amazing!!!!

Batu caves was a fun experience. The tour guide either didn’t speak much English or didn’t feel like explaining much to us, because he basically took us from one place to the next without explaining anything and telling us he needed to take a picture of us. We figured that this was to prove he took us everywhere he was supposed to. It literally was, “ok, get out and see and I take your picture and then we go.” He was such a bad tour guide and while we saw lots of places, we know nothing about them.

The full day tour was amazing - from Batu Caves to Putrajaya we visited many iconic buildings, mosques and temples.

This is a perfect tour if you are having a short stay in KL. You will see a lot of sights and always have the a/c car around. The driver was helpful and service minded.

This is an exciting tour. It is hard to believe that it is possible to thoroughly explore two cities in one day. Our driver Kartik was very nice and professional. He showed us all places of interest mentioned in the tour description and made numerous photos of us in the most picturesque places. We would highly recommend this tour if you spend only several days in Kuala Lumpur but wish to see as much as possible.

I highly recommend this tour and specially Richard ! He was an incredible guide! More than just taking me to Kuala Lumpur’s best places, he explained me a lot about each one of them, and taught me so much about his culture! Taking this tour with Richard was definitely the highlight of my trip to Kuala Lumpur! If you are coming to KL and only have a day, or just want to spend a day touring KL, don’t hesitate to book this tour and ask for Richard!

I had the best tour with Richard! He was a fantastic driver, very easy to get along with and we talked about all different things as he took me to all the sites. This is not a guided tour, but it is a fantastic way to see a whole heap of KL and surrounds in one day, and very good value. I thoroughly enjoyed it and can’t thank Richard enough for being so attentive and professional.

+3

Richard was a great and knowledgeable guide! We had an amazing time touring Putrajaya, the caves and city. Be prepared to wait a while (40+ minutes) at the main mosque in Putrajaya to enter or if you choose to go up KL Tower

If you are looking for a "guided" tour this is not the one for you. It is more of a drive and drop off arrangement. I found the list of sites too long and rushed - it was pretty tiring and I found I needed to cut it short having seen those places I was particularly interested in. The driver was friendly and his driving was good but the car was a bit dirty and smelled of cigarettes.

It was a beautiful tour but above all everything was made more beautiful by our guide Richard, very knowledgeable, competent, attentive, he always spoke with us, he involved us. We recommend this tour especially with Richard who made the difference