<p>What a fun day! We were met at the port entrance, not the ship, which is what we were told. We had an amazing day, with lots of sightseeing and information. We had a leisurely, yet action packed day, and we got back to the ship with plenty of time. We could have used more time, but the schedule wouldn't allow it.<br/>
Well worth the journey, and to have a private guide, so that we could take as much time in the places we wanted within our schedule or skip the places that weren't so interesting was wonderful.</p>
<p>I can't recommend this too much! The guide was wonderful, friendly and a great driver.</p>
W
WAISIN_C
March 10, 2017 · via Viator
Our tour was on 02/03/2017...
<p>Our tour was on 02/03/2017, according to the itinerary the tour duration is around 9 hours and pick up time 8.00am, and our ship will be depart at 18.00pm and we have to abroad at 17.30pm, therefore I thought this tour is perfect for us. But on 02/03/2017, we have been waited at the port gate at 8.00am and there was no one show up, so with the help by a local people we managed to call the emergency number and we have been told that the tour start should at 9.00am instead of 8.00am. When our ship docked at Abu Dhabi port on 04/03/2017 where have free wifi and I have got chance to check my email then I noticed that they actually sent an email on 27/02/2017 the day we broad our ship and told us about change of pick up time. Anyway, our tour guide arrived at 8.30am. The tour guide is not a guide, he is just a driver. There is no introduction / information whatsoever from our guide about the places that we visited. He just took us to the entrance and wait at the exist. Let us wondered around by ourselves and himself went for social with the local people.</p>
事業者からの返答
Dear WAI SI,
Thank you for sharing your valuable feedback about our Muscat City Tour you have recently joined with us. We apologize for not having fully met your expectation.
We have taken up your matter with our Muscat office and were informed that they have tried to reach your on your international number to advise the pick-up time changes. We do fully agree that, after not being able to reach you, we should have not reported as per our updated but the to you informed pick-up time. We regret this failure. Please let us know when you will be in our destination the next time so that we can prove our multi-awarded services to you.
We would love to see you soon on one of our tours/safaris.
Thank you for choosing ORIENT TOURS and taking the time to review us!
Best Regards,
Sarah P. Dubke
Manager Guest Services
ORIENT TOURS LLC
S
Selinda_E
March 8, 2014 · via Viator
Excellent tour and a "must do" while...
<p>Excellent tour and a "must do" while in Muscat. The drive alone to Nizwa is outstanding; huge mountains and hidden villages. Our guide/driver accommodated our requests to stop at some locations for photos. Guide was very knowledgable and answered all our questions easily. Jabrin Castle (the last stop) is outstanding!!! My only caution: our guide ate lunch with us, and we were tricked into paying for his lunch. If you want to avoid this situation, don't ask the guide to take you to a local restaurant -- go on your own.</p>
