Our guide Muhammad waseem abbas was just great! We altered the pickup time so we could do the trip from our cruise ship. Al Ain and the many interesting historic sites was just as described. Learning the history of the UAE was great. The car for 3 was very comfortable and the interesting comments made by our guide were perfect. Loved the camel market and found it one of the highlights of the excursion. I have mobility issues and Muhammad was very accommodating! The day was very long but definitely worth it especially if you like history.
事業者からの返答
Dear Marlene_D,
Thank you for sharing your valuable feedback about our Al Ain City Tour that you have recently joined with us. It was a pleasure having you with us. We will surely be doing something with your feedback.
We would love to see you on one of our tours/safaris soon again.
Thank you for choosing ORIENT TOURS and taking the time to review us!
Best Regards,
Nicole Raijmakers
Guest Services executive
ORIENT TOURS LLC
T
Traveler01791583565
March 24, 2024 · via Tripadvisor
Good trip with some limitations
In itself a good day trip. The date plantation is large, but there wasn't much of an "oasis" to be seen. This should be improved. It's also a shame that there was no water to be seen at the hot spring. An alternative should be looked for in this case.
事業者からの返答
Dear Traveler01791583565,
Thank you for sharing your valuable feedback about our Al Ain City Tour that you have recently joined with us. It was a pleasure having you with us. We will surely be doing something with your feedback.
We would love to see you on one of our tours/safaris soon again.
Thank you for choosing ORIENT TOURS and taking the time to review us!
Best Regards,
Nicole Raijmakers
Guest Services executive
ORIENT TOURS LLC
A
A4801UPjamesp
December 12, 2023 · via Tripadvisor
Best tour of Al Ain ever!
Ram and Durgesh, the dynamic duo of tourism! Today was an amazing day and we owe it all to these two! Our drive was smooth and free of any issues and our guide maintained a truly amazing conversation with my family, answering all our many many questions and sharing with us his vast wealth of information about the UAE and its history. They were prompt, courteous, and attentive to our needs in a way you rarely see! 6 out of 5 stars!!!
事業者からの返答
Dear A4801UPjamesp,
Thank you for sharing your valuable feedback about our Al Ain City Tour that you have recently joined with us. It was a pleasure having you with us and of course reading the very much positive experience. Great that you were satisfied.
We would love to see you on one of our tours/safaris soon again.
Thank you for choosing ORIENT TOURS and taking the time to review us!
Best Regards,
Nicole Raijmakers
Guest Services executive
ORIENT TOURS LLC
M
Mat S
June 9, 2019 · via Tripadvisor
Mr Mathew Shaw
Great day from start to finish, prompt pick up time from hotel in Dubai, safely driven to Al Ain, had plenty of time at each sightseeing spot, expertly guided by the the very knowledgable ‘Snezhana’
Thank you for a memorable day.
1人が参考になったと回答
事業者からの返答
Dear Mat S,
Thank you for sharing your valuable feedback about our Al Ain City Tour that you have recently joined with us. It was a pleasure having you with us and of course reading your so positive experience. Great that you were satisfied from start to finish with "prompt pick-up", "safe drive", "plenty of time at each sight" and our "knowledgeable guide Snezhana". We have forwarded your praises to her to keep her motivated to improve her skills for future guests.
We would love to see you on one of our tours/safaris soon again.
Thank you for choosing ORIENT TOURS and taking the time to review us!
Best Regards,
Sarah P. Dubke
Manager Guest Services
ORIENT TOURS LLC
R
RAHFamily
April 18, 2019 · via Tripadvisor
Good trip spoiled by a huge sand storm
We took a trip out to Al Ain from Abu Dhabi and whilst it promised to be an enjoyable day, unfortunately there was a sand storm and viewing was very hampered. (Obviously not the tour operator's fault....) A number of places were interesting including the Camel Souk and Jebel Hafeet, the second tallest mountain in the UAE. Pity we couldn't see far enough in to the distance to enjoy the view. The Al Ain Museum and Fort were ok too but a long way to travel when you get a bad weather day.
事業者からの返答
Dear RAHFamily,
Thank you for sharing your valuable feedback about our Al Ain City Tour that you have recently joined with us. We regret reading that your day in Al Ain was unfortunately a sandstorm day making your experience a bit less enjoyable as it should have been. However, as you say, unfortunately we are unable to predict or change the weather and we always see the positive things in life :)
We would love to see you on one of our tours/safaris soon again.
Thank you for choosing ORIENT TOURS and taking the time to review us!
Best Regards,
Sarah P. Dubke
Manager Guest Services
ORIENT TOURS LLC
N
novotny
March 29, 2015 · via Viator
The guide was excellent but as the...
<p>The guide was excellent but as the tour was taken on Monday, all museums were closed. The tour lasted 6 hours and not advertised 9.</p>
事業者からの返答
Dear Guest,
Thank you for taking the time to write us a review.
Our company values put customer satisfaction as top priority and we are committed to our customers. We have forwarded your feedback to the concerned department for corrective action.
Best Regards,
Sarah P. Dubke
Manager Guest Services
ORIENT TOURS LLC
J
JT
October 6, 2012 · via Viator
This is an expensive tour and the...
<p>This is an expensive tour and the camel market and the oasis were the highlights. We would have preferred more time at the markets in fact. Could have passed on the archeological site that wasn't.</p>
事業者からの返答
Dear Guest,
Thank you for taking the time to write us a review.
Our company values put customer satisfaction as top priority and we are committed to our customers. We have forwarded your feedback to the concerned department for corrective action.
Best Regards,
Sarah P. Dubke
Manager Guest Services
ORIENT TOURS LLC
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