Highly recommend Orient Tours and our guide Rachid was excellent, lots of information about the city and sites we were visiting. the Highlight was the Grand Mosque, what an impressive building. Highly recommend. Muscat covers a huge area and attraction very spread out. Far better value than using a taxi to get around, plus learned a lot about the city and its history.
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sandyhU1935BX
January 15, 2020 · via Tripadvisor
Fantastic Guide, Interesting sights
Booking was easy, just a small glitch when we were asked to contact the tour operator, but it was only to confirm our departure time. Our driver/guide, Rashid arrived on time with a 6 seater vehicle and 4 passengers including us. He is a very knowledgeable, patient man who answered all of our questions without hesitation. This was my second visit to Muscat but the first time for my friend, nad we enjoyed it immensely.
Rashid looked after us very well.
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chidesterr
April 25, 2018 · via Tripadvisor
Morning tour of Muscat - disappointing
My wife and I scheduled a morning tour of Muscat. It began badly when a tour vehicle showed up for six of us that was clearly undersized. Viator's Oman manager is apparently trying to save money by using small vehicles. The ride was uncomfortable for all concerned. The tour of the Mosque was ok but after that when the description says you will see the forts and palace they literally mean you will see them and the guide will ask if you want to spend the time to get out of the small vehicle to take a picture. The guide was ok but kept asking if we really wanted to see some of the places or skip them. Maybe he was late for the next tour. We stopped at the Souk and he pointed it out then left us on our own saying he would come back to pick us up in an hour. I am at a loss to explain how there were praiseworthy reviews on Viator's website if in fact they were legitimate. While the tour did not cost much I would have to say it would have been inexpensive at half the price.
15人が参考になったと回答
事業者からの返答
Dear chidesterr,
Thank you for sharing your valuable feedback about our Muscat Morning Tour that you have recently joined with us. We apologize for not having fully met your expectations. Kindly note that we have used a suitable vehicle for six persons but we regret that you didn't feel comfortable. As you had booked a private tour with us, our guide gave you options on how to create the itinerary, giving you options. We haven taken note of your remark that our guide just dropped you for leisure time at the souq and have advised him to next time accompany his guests rather than giving them free time to explore and shop by themselves.
We would like to see you joining one of our tours/safaris soon again!
Thank you for choosing ORIENT TOURS and taking the time to review us!
Best Regards,
Sarah P. Dubke
Manager Guest Services
ORIENT TOURS LLC
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Gadabouts95
March 28, 2018 · via Tripadvisor
Interesting Tour
Our guide Rashid was excellent on this half day tour to the Mosque, fish market, souk, museum and the palace. There was a cruise ship in and he always seemed to keep us one step ahead - this was particularly useful at the museum which was not very large. We saw all the major sights with plenty of time at each. He was very informative on our visit to the mosque and again kept us away from the crowds. A really good introduction to Muscat and as it was just a small group of 9 it was almost like a private tour.
9人が参考になったと回答
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Twane_M
February 1, 2018 · via Viator
The guide was knowledgeable and...
<p>The guide was knowledgeable and friendly. <br/>
The Sultan Qaboos Grand Mosque is absolutely beautiful, just remember to cover up for this visit.<br/>
Al Alam Palace has an unusual design and not at all what I expected a palace to look like.</p>
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chiki chiki boom boom
December 29, 2017 · via Viator
Very informative tour, Rashid, our...
<p>Very informative tour, Rashid, our tour guide was very nice, and smiling all the time. He took us first to the Sultan Qaboob mosque, very beautiful contemporary Islamic architecture, then we went to the fish and vegetable market, which I personally would remove from the itinerary for lack of relevance and stay more time at the Muttra souk, this place has a lot to offer in diversity. Also we visited Muscat downtown with the official palace and a museum. In general the tour was very good, it covers a lot.</p>
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Tudorjones
December 16, 2017 · via Viator
Very informative and very capable...
<p>Very informative and very capable guide who entertained us as well as conducted us. First class!</p>
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susan B
October 29, 2017 · via Viator
Guide was poor - he only talked to...
<p>Guide was poor - he only talked to my husband in the front seat and the rest of us couldn't hear anything and we had to ask lots of questions A lot of time wasting that could have been put to better use</p>
事業者からの返答
Dear susan B,
Thank you for sharing your valuable feedback about our Muscat City Tour that you have recently joined with us. We apologize for not having fully met your expectations. We fully understand your disappointment. We have spoken to our tourist guide to also pay more attention to the guests on the back seats on not let them feel less important than the person sitting next to him.
We would like to see you joining one of our tours/safaris soon again!
Thank you for choosing ORIENT TOURS and taking the time to review us!
Best Regards,
Sarah P. Dubke
Manager Guest Services
ORIENT TOURS LLC
S
Shaunte W
August 13, 2017 · via Viator
Not a bad tour but you can find it...
<p>Not a bad tour but you can find it cheaper. We paid a bit more than others going through Viator.</p>
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ROGER D
July 9, 2017 · via Viator
The tour was nice but there was not...
<p>The tour was nice but there was not much to see and the guide's English was very limited.</p>