Process to get there too long
It may be a good experience but we did not make it on time, did not anticipate taking over an hour to get there after arriving at the train station… the process to get the ferry ride tickets plus having to wait for a second ferry and getting there took close to one hour and a half…
事業者からの返答
Dear Guest, We understand how disappointing this situation must have been, but unfortunately, the circumstances were not caused by our company or the services we provide. Thanks for the feedback. Regards, Customer Care Team
Beautiful Venice
Valentine was wonderful. The tour provided us an opportunity to learn so much about Venice in a short amount of time. Valentina is very knowledgeable about the history of Venice and is full of fun facts. The treat halfway through the tour was unexpected, and very special.
事業者からの返答
Dear guest, thanks a lot for the positive feedback about the tour and for choosing us. We are glad to know that everything went well and we hope to see you again in Venice very soon!
Best regards, Customer Care Team