プーケット半日市内ツアー

Dear Tmi_S, Thank you for sharing your feedback. We’re sorry to hear that the tour did not meet your expectations. We would like to clarify that this is a half-day join-in tour, designed for guests who have limited time and would like a brief overview of Phuket’s main landmarks at a lower cost than traveling independently. As explained in the itinerary, guides provide general assistance and timing at each stop, while guests explore the sites on their own. Regarding the Big Buddha, it is currently closed by authrities, and visits are limited to the outside viewpoint only. This situation is beyond our control and is noted in the tour information. The stop you mentioned is a souvenir shop, which is a standard part of many shared city tours and is commonly included in the program. For guests who would like in-depth explanations, historical details, and a flexible schedule, we highly recommend booking a private full-day city tour, which allows for a more personalized experience. Thank you again for your feedback, and we appreciate your understanding. Regards, Nix

Dear Jade W, Thank you so much for your wonderful 5-star review! 🌟 We’re absolutely delighted to hear that you had such a fantastic time on our Half Day City Tour in Phuket. It’s great to know that your guide made you feel welcome with friendliness, knowledge, and care, ensuring you were both safe and happy throughout the experience. We’re also pleased that you appreciated your driver. our driving team works hard to make every journey smooth and enjoyable, so your kind words will mean a lot to them as well. Your recommendation is truly appreciated, and it motivates our whole team to continue providing the best service possible. We look forward to welcoming you back to Phuket and showing you even more of the island’s beautiful sights on your next visit. 🌴✨ Regards,Nix

Dear Denise, Thank you very much for sharing your feedback with us. We are truly sorry to hear that your experience did not meet your expectations. We will investigate this matter further and check directly with the tour guide assigned on that day, as this is not the standard of service we aim to deliver. As this is a half-day program of around 6 hours, we understand that the schedule can sometimes feel a bit rushed, but your comments are very valuable and will help us improve both our planning and the way our guides interact with guests. We sincerely appreciate your feedback and will use it to strengthen our team and provide a better experience in the future. Regards, Nix

Dear Dionne, Thank you so much for taking the time to share your thoughts on our Half Day City Tour in Phuket! We’re happy to hear that you enjoyed the tour and the bonus activities we added in. including the stop to see the elephants. Feeding the elephants is one way we support their care, especially since they require a large amount of food daily. We appreciate your participation in that effort! Your feedback about wanting a bit more time at each stop is also noted and appreciated. we always strive to balance variety with comfort, and your input helps us improve. Thank you again for choosing us, and we hope to see you again in Phuket soon! Warm regards, Nix

Dear Sarnall, Thank you so much for your kind words and for joining our Half Day City Tour in Phuket! We're thrilled to hear that you had such a great time and found the tour to be of great value. It’s wonderful to know you enjoyed your visit to Tiger Kingdom, and we appreciate your thoughtful comments about the care and peaceful environment for the animals. We also love that you captured the beauty of Big Buddha and the charm of Old Phuket Town — a perfect way to explore the island’s culture and history. We hope you had a chance to enjoy some delicious local food as well. and we agree, Blue Elephant is truly a gem for fine dining! We look forward to welcoming you back to Phuket for more unforgettable experiences. 🌴🍍 Warm regards Nix

Dear Valerie, Thank you for taking the time to share your experience and for your kind words about our Half Day City Tour Phuket! We’re delighted to hear that you enjoyed exploring the highlights of Phuket and appreciated Jack’s friendliness and helpfulness as your guide. Regarding the stop at the gem store, we understand that it may not be everyone’s favorite part of the tour. We include this stop as part of our program because it helps support our guides and team through commission, allowing us to offer the tour at such a reasonable price. That said, there’s absolutely no obligation to make a purchase, and we appreciate that the store also features handmade souvenirs and local products for those who are interested. We aim to keep the stop brief (around 30 minutes), offering a chance for a short break in an air-conditioned environment, especially on hot days. However, we understand your feedback, and if you’re looking for a more tailored experience, we’d recommend considering a private tour where the itinerary can be customized to your preferences. Thank you again for joining us and for your constructive feedback. We hope to welcome you back for another adventure in the future! Regards, Nix

Dear Tara_L, Thank you for sharing your experience on Viator. We’re pleased to hear you had a nice day out and enjoyed the variety of stops on our Half-Day City Tour. It’s great to know that Jack provided a friendly experience for you. We apologize, however, for the lack of detailed information at each stop. We strive to provide engaging and educational experiences, so your feedback is invaluable in helping us improve. We’ll be sure to discuss this with our team to ensure that future tours include more information about the places we visit, such as insights into the cashew processing at the factory. Thank you once again for your feedback, and we hope to welcome you back for a tour that meets your expectations in every way. Warm regards, Nick

Dear KT_W Thank you for taking the time to share your experience on Viator! We’re thrilled to hear that you enjoyed your Half-Day City Tour with us and found it to be a worthwhile experience. We’re especially grateful for your kind words about Sunny. He is truly dedicated to making each guest’s experience memorable, and your feedback about his accommodating nature and knowledge of Phuket’s history and Buddhist culture means a lot. We’ll be sure to share your review with him—he’ll be delighted to know he made a positive impact on your tour. We hope to welcome you back to Phuket for more adventures in the future! If you have any further feedback or questions, please feel free to reach out. Warm regards, Nix

Dear Lisa_s, Thank you so much for taking the time to share your experience with our Half Day City Tour Phuket! We're thrilled to hear that you and your teenagers had a great afternoon exploring with us. It’s wonderful to know that you enjoyed the charm of Old Phuket Town and the relaxed atmosphere compared to Patong. We appreciate your feedback and hope to welcome you and your family back for another adventure in the future! Warm regards, Nick

Dear Jul, Thank you for sharing your feedback about your experience on the Half Day City Tour of Phuket with us on Viator. We're glad to hear that you enjoyed exploring the old town of Phuket and appreciated its unique ambiance. We apologize for any inconvenience caused by the volume of our tour guide's narration and for any lack of historical information provided during the tour. We will certainly address this with our team to ensure that future tours offer a more informative and engaging experience. We understand and respect your preference for tours without shopping stops, and we will take this into consideration for future tour offerings. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back for a more enjoyable and informative experience in the future. Warm regards, Nick