タリンは寄港地への送迎付き寄港地観光をハイライト

Dear Mark, Thank you very much for your booking and for leaving such a kind review of our tour, despite the fact that walking was not easy for you. The total walking distance on our tour is about 600 metres, or about a quarter of a mile, during the first stop in the park, and no more than one mile during the two-hour Old Town walking tour. There are also many places along the way where guests can sit down and rest. Of course, I fully understand that everyone experiences physical effort differently. Thank you for staying with the tour until the end. We wish you many wonderful travels in the future.

Dear Tazuru, Thank you for taking the time to share your feedback. The guided part of the program lasted as scheduled. After the tour, guests are given approximately one hour of free time on Town Hall Square for a cup of coffee or souvenir shopping, and then the return transfer brings them back to the cruise terminal. The weather on the day of your visit was pleasant, and this free hour is designed as a reasonable compromise between different guests’ preferences. Some guests who have paid for the return transfer would prefer to go back to the ship immediately after the guided tour, while others are very happy to have a little time for souvenir shopping, visiting the historic pharmacy, or enjoying a cup of coffee on Town Hall Square before returning. For this reason, the return transfer is scheduled one hour after the guided tour ends. We cannot arrange different transfer times for every guest individually. Tallinn’s Old Town is compact, but the purpose of a guided tour is not only to show the city, but also to tell its stories, explain its history, and provide local context. This is the function of the guide and the value of the excursion. Of course, it is absolutely possible to walk through the Old Town independently and see the main streets and buildings on your own. As for calling Tallinn’s Old Town “tiny,” this is hardly a fair description. The historic Old Town covers about 113 hectares and is one of Europe’s substantial, exceptionally well-preserved medieval urban areas. Regarding your return to the ship, walking from the Old Town to the cruise terminal is actually very straightforward: from the edge of the Old Town, one can simply continue along the main street toward the port. As we understand from your review, you first went in the direction of the flower market to look for a taxi, then decided not to take one and walked from there instead. From that point, the route is indeed a little less obvious. In any case, using Google Maps to walk somewhere in an unfamiliar city seems entirely normal in our time. We are pleased that you appreciated Marina’s knowledge and her suggestions about places to visit in the Old Town. Thank you again for joining our tour and for sharing your perspective.

Dear David, Thank you for booking and joining our tour. We are sorry to hear that the tour was difficult for you. However, the total walking distance covered by the group during the 4-hour program is no more than 2 miles. Around one third of the tour time is spent on the bus, and during the walking part there are many stops for explanations and rest. Best regards, Dmitry

Dear Cindy, We are very sorry to hear that you lost track of the group while visiting the restroom. The guide did wait for you, but unfortunately could not wait any longer. During a group tour, it is the guest’s responsibility to keep an eye on where the guide is going and to stay with the group. We trust that you still enjoyed your time in Tallinn and that this incident did not spoil your day.