Small boat ride of 2 hours approx , discovery of different birds and flora .superb mangrove .those who drove the boat were adorable .I recommend this visit to those who love nature
事業者からの返答
Merci beaucoup pour ce joli retour ! Nous sommes ravis que vous ayez apprécié cette balade en barque à travers la superbe mangrove, ainsi que la découverte des oiseaux et de la flore locales. C’est merveilleux que l’équipe qui conduisait le bateau ait contribué à rendre cette expérience encore plus agréable. Merci pour votre recommandation aux amoureux de la nature !
A
ANN_S
May 2, 2024 · via Viator
No transport ship to boat; no lagoon boat tour.
My transport from the ship to the Lagoon Boat Ride broke down. He said he would be an hour or two?! Knowing this meant I would miss the tour, I told him not to bother. BTW, I was sent the name and driver’s phone number. But when we called, he wasn’t the driver.
事業者からの返答
Hello There,
Could you please provide us with more details? We do not offer transfers from the ships to our boatyard. This experience takes place in Negombo and is only available to travelers staying in or around Negombo and its suburbs.
Best regards. Premil & Real Lanka Team
S
Sandy F
March 19, 2024 · via Tripadvisor
Pleasant motorboat ride; Interesting ecosystem
This was a very pleasant boat ride through an interesting ecological area in a small motorboat. The guide was very knowledgeable about the wildlife and ecosystem, however the afternoon is not the best time of day for birdwatching and seeing much wildlife. I also did not know that my transportation to and from was not included in the $30 price. Unfortunately, as a solo traveler, the cost was for the entire boat.
For me, as a solo traveler, I don’t feel that it was worth what I paid. For several, traveling together, the cost would be reasonable. This is one of the drawbacks to traveling solo, so that part is on me and not the guide with the boat.
事業者からの返答
Thank you for your feedback. It appears that your review might have been posted to our page in error, as it pertains to a different business. We encourage you to direct your comments to the correct company so they can address your concerns appropriately.
If there is anything specific we can assist you with, please let us know.
T
Trip48015015808
February 26, 2024 · via Tripadvisor
An issue with pick up arrangements
Unfortunately we decided not to take this boat trip. When we booked it, the details stated that it included pick up from hotel or convenient central point in Negombo.
We booked it ahead and contacted the provider to check where the pick up point was. We were staying at a Negombo hotel that was a few kilometres from the centre of town.
The operator said there would be an additional charge. We would expect this to be around 500 to 600 rupees to take a tuk-tuk. We asked what the charge would be and the cost was confirmed at 15,000 rupees! We felt that this was not consistent with the advertised detail so cancelled it with the operator. By the time we had established all this the trip was less than 24 hours away so we are going to have to pursue a claim for a refund.
We would advise caution and ensuring you have established pick up arrangements when booking to avoid a similar issue.
1人が参考になったと回答
事業者からの返答
Dear Mr. Tony Harvey,
We are sorry to hear about your disappointment with our service. Our policy clearly states that we offer pick-up services from hotels in Negombo, not from suburban areas. Additionally, the fare of 500 LKR (approximately £1.20) is not a standard rate for such a ride unless there are special circumstances.
Despite this, we have processed a full refund for your convenience.
Kind regards,
5
538indiac
December 2, 2023 · via Tripadvisor
Negombo lagoon
The team were so kind and helpful! The guide took us on the tour and was very informative and gave us loads of information about the wildlife we saw. We were able to witness monitor lizards, monkeys, white bellied gulls and lots of other rare birds. The guide took us for lunch afterwards and was able to provide loads of information about Sri lanka and the culture. 100% recommend!
1人が参考になったと回答
2
252vasudhak
November 29, 2023 · via Tripadvisor
Great service!
Very informative, well spoken and On time.
Enjoyed the boat ride.
Thank you so much for your service.
T
tamarakV5872HR
August 30, 2023 · via Tripadvisor
Boat safari
had a nice boat safari in August. we saw different animals in and around the water.
was a fantastic experience. very nice guy who arrives at your hotel on time.
I would definitely recommend this to people
1人が参考になったと回答
事業者からの返答
Thank you for sharing your fantastic experience! We're glad to hear you enjoyed the boat safari and spotted amazing wildlife. Punctuality and friendliness are important to us, so it's great to know our guide made a positive impression. We appreciate your recommendation and hope you get to explore more of Sri Lanka soon!
