The pick up was a disaster never went on the cruise and would not refund
事業者からの返答
Dear Guest,
Thank you for your feedback. Upon reviewing the booking details, we noticed that your reservation with us was for Gardens by the Bay, not a cruise. It appears there may have been a misunderstanding regarding a different booking.
Our team also assisted and clarified the booking details during the communication. We kindly request you to review the booking information to ensure the correct experience is being referred to.
Thank you for your understanding.
S
Stacey_H
September 21, 2026
Amazing time
The ticket you receive from Viatour’s gets you straight into the domes - no need to line up to validate them.
事業者からの返答
Dear Stacey H,
Thank you for your wonderful feedback! We’re delighted to hear that you had an amazing time at Gardens by the Bay and found the ticket convenient for direct entry without having to wait in line for validation. We truly appreciate you sharing your experience and hope to welcome you again soon!
P
Paradise14703635209
September 12, 2026
Jungle in singapore!!!!
This is really sick it is like an jungle in singapore!!! It was nice and there where even much to do there
事業者からの返答
Dear Paradise14703635209,
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed exploring Gardens by the Bay and loved its unique jungle-like atmosphere in the heart of Singapore. We’re glad you had a great time and found plenty to see and do. We hope to welcome you again soon!
7
724emilyd
August 29, 2026
🌿 A Magical Experience at Gardens by the Bay 🇸🇬✨
Gardens by the Bay was definitely one of the highlights of my time in Singapore! I absolutely loved how open and spacious the gardens are, with so much to see and discover everywhere you walk. You could easily spend hours wandering around and still find something new.
One of the best things is that it’s **free to enter and walk around the outdoor gardens**, and there is also **no admission fee to watch the light show at the Supertree Grove**. This makes it such a fantastic place to visit, even if you’re travelling on a budget. There are additional fees if you want to visit attractions such as the conservatory domes or take the elevated walk amongst the Supertrees.
The highlight for me was definitely the spectacular light show. We were lucky enough to experience a very special **National Day edition**, which made the evening even more memorable. 🇸🇬❤️ The combination of the music, incredible lights and the Supertrees lighting up the night was absolutely beautiful and such a special experience.
There is honestly so much to explore at Gardens by the Bay. I loved simply walking around, taking everything in and enjoying how open and peaceful it felt despite being right in Singapore. 🌿
A definite must-see when visiting Singapore, whether you just want to wander around and enjoy the free areas or pay to experience some of the additional attractions. The National Day light show made our visit extra special and is something I’ll remember for a long time! 🇸🇬✨
事業者からの返答
Dear 724emilyd,
Thank you for sharing such a wonderful and detailed review! We’re delighted to hear that Gardens by the Bay was one of the highlights of your time in Singapore and that you enjoyed exploring the beautiful gardens and experiencing the spectacular light show.
It’s wonderful to know that the special National Day edition made your visit even more memorable. We truly appreciate your kind words and are glad that our service helped contribute to such a lovely experience.
D
davidemN1861UH
August 27, 2026
Wonderful
Beautiful atmosphere and the spectacular visit
事業者からの返答
Dear davidemN1861UH,
Thank you for your wonderful feedback! We’re delighted to hear that you had a spectacular visit to Gardens by the Bay and enjoyed its lovely atmosphere. We truly appreciate your kind words and hope to welcome you again for another memorable experience.
D
D4815GJsaleha
August 19, 2026
Very clear instructions
Very supportive for helping The only issue they did not send us the QR codes and we have to wait but their response was very good
事業者からの返答
Dear D4815GJsaleha,
Thank you for sharing your feedback. We’re glad to hear that you found the instructions clear and that our team was supportive and responsive in assisting you. We truly appreciate your understanding and are happy that our prompt assistance helped make your experience enjoyable
D
darrel_g
August 9, 2026
Totally recommended. Great day out
A fantastic day out . Highly recommended. It’s an amazing place to visit. No place like it. Price is totally worth it
事業者からの返答
Dear darrel g,
Thank you for your wonderful feedback! We're delighted to hear you had a fantastic day and enjoyed your visit. It's truly a unique place, and we're glad you found the experience worthwhile. We appreciate your recommendation and hope to welcome you again on another adventure!
R
RhondaBennett
July 27, 2026
Half an experience
That if they pay for the whole experience then they should get the whole experience. We did not get to see the garden as it was closed.
事業者からの返答
Dear Rhonda Bennett,
Thank you for sharing your feedback. We’re sorry to hear that your visit did not meet your expectations due to part of the attraction being closed. Upon reviewing your booking, we found that your tickets were flexible and remained valid for a month, allowing you to visit the included attractions at any time within the validity period.
Please note that temporary closures or maintenance of specific areas are managed by the attraction and are unfortunately beyond our control. We appreciate your understanding and hope you still had the opportunity to enjoy the other experiences included with your ticket.
R
Richard_G
July 17, 2026
A Must See in Singapore
Lots of walking but well worth it!!! Beautiful flowers all over and amazing creations of animals. It’s also nice and cool in both the Flower Dome and Cloud Forest. Lots of souvenirs to choose from in the gift shop and great restaurants to choose from on top of the Starbucks on location. Highly recommended!!!
事業者からの返答
Dear Richard G,
Thank you for your wonderful feedback! We’re delighted to hear that you had such an enjoyable experience at Gardens by the Bay. The stunning floral displays, impressive creations, and the refreshing atmosphere of the Flower Dome and Cloud Forest truly make it a must-visit attraction in Singapore.
Thank you for your recommendation, and we look forward to assisting you with more memorable travel experiences in the future!
H
heidi b
July 15, 2026
Amazing escape from reality
An awesome experience! The flower dome had exquisite flowers 💐. Very therapeutic! The Supertree observatory had amazing views.
事業者からの返答
Dear Heidi B,
Thank you so much for your wonderful feedback! We’re delighted to hear that you had an amazing experience at Gardens by the Bay.
We’re glad you enjoyed your visit and appreciate you taking the time to share your experience with us. We look forward to assisting you with more memorable adventures in the future!
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