Under no circumstances pay in advance!!!
We waited in vain for half an hour at the agreed location without anyone showing up.
The company was unreachable.
A refund of the price was denied.
事業者からの返答
Dear Sir,
We sincerely apologise for the inconvenience caused.
Upon receiving your booking, we attempted to contact you 2 days before on the phone number provided; however, it was not reachable and was also unavailable on WhatsApp. We additionally tried reaching you through Tripadvisor messages but unfortunately did not receive any response.
We also contacted the Tripadvisor support team to check if they could assist us with an alternate contact number, however we did not receive any positive response from their end either.
Upon your arrival at the meeting point, our staff attended to you and was in the process of arranging the transfer boat. In Mumbai, the sailboat is not directly accessible from the jetty, and guests are required to take a small transfer boat to reach the sailboat.
Once the transfer boat arrived, our team member came out to receive you, however unfortunately you were not available at the location. The transfer boat and the captain were waiting for you as well. We again tried reaching you via calls and Tripadvisor messages, however we did not receive any response.
We truly regret the experience and would love the opportunity to host you again for another sailing experience. Please let us know your availability, and we would be happy to arrange the same for you.
M
Mays_D
May 7, 2026 · via Viator
They cheat you!!
Do not trust them¡!!!
They cheat you.
You book a tour and at the appropriate time nobody shows up.
You wait half an hour and nothing happens.
Do not pay in advance, you don't get your money back!!!!
事業者からの返答
Dear Sir,
We sincerely apologise for the inconvenience caused.
Upon receiving your booking, we attempted to contact you 2 days before on the phone number provided; however, it was not reachable and was also unavailable on WhatsApp. We additionally tried reaching you through Tripadvisor messages but unfortunately did not receive any response.
We also contacted the Tripadvisor support team to check if they could assist us with an alternate contact number, however we did not receive any positive response from their end either.
Upon your arrival at the meeting point, our staff attended to you and was in the process of arranging the transfer boat. In Mumbai, the sailboat is not directly accessible from the jetty, and guests are required to take a small transfer boat to reach the sailboat.
Once the transfer boat arrived, our team member came out to receive you, however unfortunately you were not available at the location. The transfer boat and the captain were waiting for you as well. We again tried reaching you via calls and Tripadvisor messages, however we did not receive any response.
We truly regret the experience and would love the opportunity to host you again for another sailing experience. Please let us know your availability, and we would be happy to arrange the same for you.
S
ShwetaS186
November 29, 2025 · via Tripadvisor
Amazing experience
Celebrated my 50th bday on Lagoon 560.
The whole experience was amazing. All the friends were raving about it. They loved that it was so tranquil and the gentle lapping motion of the waves was so soothing. The yacht is spacious so for 22 of us it meant that we could move around and dance freely. The Bluetooth speakers were blasting music and we paired our devices so enjoyed our kind of music.
We carried our own food. But people just grabbed a few bites to fill their stomach. No one was really interested in the food. All wanted to enjoy the various vantage points of the yacht. The catamaran style with its nets was a popular spot to lie down and look up at the sky.
Vivek from Oyster, was looking after everything for us. From the time of booking till he waved us off at Jetty 5, he was with us. Had asked him to put fairy lights across the yacht. They looked so pretty in the night.
Believe me 2 hrs just went by flying. They also have 3 hrs packages. Which would be a very good idea.
事業者からの返答
Thank you so much for taking the time to share your experience with us! Your kind words mean the world to our team, and we're thrilled to know you had a memorable time with us.
We look forward to welcoming you onboard again soon! Don’t forget to stay connected with us on Facebook and Instagram for all the latest updates and activities.
Warm regards,
Team Oyster Services
S
Sherpa46613727781
May 7, 2025 · via Tripadvisor
A mist of Adventure with amazing memories
The views are simply amazing, people working on boat are kind and cooperative, beside everything the overall experience is amazing, just check if you have motion sickness carry proper medication
1人が参考になったと回答
事業者からの返答
Thank you so much for taking the time to share your experience with us! Your kind words mean the world to our team, and we're thrilled to know you had a memorable time with us.
We look forward to welcoming you onboard again soon! Don’t forget to stay connected with us on Facebook and Instagram for all the latest updates and activities.
Warm regards,
Team Oyster Services
W
Wander25452831544
April 26, 2025 · via Tripadvisor
Superb Experience
The Experience was simply Fabulous Fantastic Full Fun evening with great music and Hospitality
I would definitely recommend you to my contact sphere
事業者からの返答
Thank you so much for taking the time to share your experience with us! Your kind words mean the world to our team, and we're thrilled to know you had a memorable time with us.
We look forward to welcoming you onboard again soon! Don’t forget to stay connected with us on Facebook and Instagram for all the latest updates and activities.
Warm regards,
Team Oyster Services
D
Debo189
March 18, 2025 · via Tripadvisor
Rare moments of peace and nature in Mumbai
Sunset sail was a lovely and peaceful experience. Comfort and safety was well taken care of. Initially was skeptical that sea might be dirty/crowded but wasnt either.
事業者からの返答
Thank you so much for taking the time to share your experience with us! Your kind words mean the world to our team, and we're thrilled to know you had a memorable time with us.
We look forward to welcoming you onboard again soon! Don’t forget to stay connected with us on Facebook and Instagram for all the latest updates and activities.
Warm regards,
Team Oyster Services
V
Voyager06417953887
March 10, 2025 · via Tripadvisor
Amazing
We had a great time on the yatch ..It was a wonderful experience. The ppl who helped us board / unboard were also very helpful and cooperative ..The transfer from the boat to the yatch was very smooth ...All in all we had a fantastic time . Thank u so much 😊
事業者からの返答
Thank you so much for taking the time to share your experience with us! Your kind words mean the world to our team, and we're thrilled to know you had a memorable time with us.
We look forward to welcoming you onboard again soon! Don’t forget to stay connected with us on Facebook and Instagram for all the latest updates and activities.
Warm regards,
Team Oyster Services
O
Odyssey22979796861
March 8, 2025 · via Tripadvisor
Beautiful experience
Absolutely amazing experience. Good service and coordination with the point of contact provided. All the arrangements were on point and satisfactory.
事業者からの返答
Thank you so much for taking the time to share your experience with us! Your kind words mean the world to our team, and we're thrilled to know you had a memorable time with us.
We look forward to welcoming you onboard again soon! Don’t forget to stay connected with us on Facebook and Instagram for all the latest updates and activities.
Warm regards,
Team Oyster Services
R
Roam08982446965
February 15, 2025 · via Tripadvisor
Na
I had an incredible experience with Oyster Sailing Company. From start to finish, the service was outstanding, and the crew was professional, knowledgeable, and welcoming. The yacht was in pristine condition, offering luxury and comfort while ensuring a smooth and safe journey. The sailing routes were breathtaking, with stunning coastal views and crystal-clear waters. Whether relaxing on deck or getting hands-on with the sailing, every moment was enjoyable.
事業者からの返答
Thank you so much for taking the time to share your experience with us! Your kind words mean the world to our team, and we're thrilled to know you had a memorable time with us.
We look forward to welcoming you onboard again soon! Don’t forget to stay connected with us on Facebook and Instagram for all the latest updates and activities.
Warm regards,
Team Oyster Services
4
488atishp
February 2, 2025 · via Tripadvisor
Great experience
Great arrangements as promised. Boat was nice and well maintained. Sailer was professional and well behaved. Side railing height can be increased a little. While drop experience was good, pick up.experience can be improved further. Overall, loved the experience. Would love to visit again
事業者からの返答
Thank you so much for taking the time to share your experience with us! Your kind words mean the world to our team, and we're thrilled to know you had a memorable time with us.
We look forward to welcoming you onboard again soon! Don’t forget to stay connected with us on Facebook and Instagram for all the latest updates and activities.
Warm regards,
Team Oyster Services
