The Viator app consistently failed to load As I could get no confirmation in spite of paying & trying for days, I sourced an independent transfer. A message from the driver initially booked came through after we had already arrived at the airport. This has never happened before & we always book our transfers with Viator.
事業者からの返答
Dear our lovely customer Maureen Baguley, hope you are always have a lovely days. Thank you for your honest experience review very appreciate for that. There every book tourist made of the booking confirmation sent automaticaly to email which you submited. Your book reff no is BR-1027633763 which depart from Solia hotel Legian to airport and flight details no VA82 with ETD 23.20 local time. By the normal time you should be at the airport 3hrs before depart time (20.20 should be at the airport) and the driver already waiting and text you for many time since 19.00 which if there on time you take a time to deiver to airport in 30minutes.
After the driver text you and have a calls for few time then you just reply the messages around 22.00 and driver also take picture about time and location and sent to your whatsapp.
Overall we do very apologies for miss-understading.
Thank you again
God blessing you and your family
qdestination team
M
Michael S
May 20, 2023 · via Tripadvisor
Great driver service
This service was very professional. Our driver arrived on time, and got us to the airport quickly and safely. I can recommend this service.
事業者からの返答
Dear our lovely customer Michael, hope you are always have a lovely days.
Thank you for your trust to use us for your airport transfer solution arrival and departure.
Not many word to describe how we very glad for that.
Overall thank you again
God blessing you and ypur family
qdestination team
8
84kallim
September 24, 2022 · via Tripadvisor
Excellent Service
Very good experience with the drivers, very accommodating and offer suggestions on activities and things to do
Drivers were very honest and helpful
事業者からの返答
Dear our lovely customer, Kalli, thank you so much for your positive review and very appreciate it.
We understand that you are unique and your visit Bali should be too. So that we do suggest some things to do following your interest.
Thank you again, and hope to see and assist you next visit Bali. God blessing you and your family.
Q Destination Family
A
arianev579
July 14, 2022 · via Tripadvisor
Reliable trustworthy driver
Reliable - Andri our driver waited at the airport for an hour and half. He was there with a smile and a sign. A great way to start our trip. His English was good and he was a very kind, trust worthy person. We then used his services many times during our holiday because he was so good.
事業者からの返答
Dear Ariane.
Hope you are well and all of yours should be too.
First we would like to thank you so much for your trusting to choose us as your transport solution during your visit Bali.
Thanks for enjoying trip with us, and ofcourse for your positive review as well. We glad for that and very appreciate it.
We wait for your continues visit, not only as customer, to be friends and family definitely.
Thanks again and God bless you all
Ceers.. Andri
S
sabhar2022
June 24, 2022 · via Tripadvisor
Axial & fun driver
Picked up on time, Mr. Robbie's driver was also very pleasant and friendly. Although the conditions of the road are stuck, I am patient and happy to joke, especially my child so there are friends talking. Highly recommended for airport pickup services in Bali.
事業者からの返答
Halo mba Sabha, terimakasih atas ulasan terbaiknya.
Saya sangat senang bahwa mba Sabha dan keluarga menikmati perjalanan bersama saya dengan asik.
Sekali lagi terimakasih banyak atas ulasan positifnya.
Salam Robbie
