Hike to Mandara Hut
We had a great trip to Mandara Hut. Strenuous but our guide Anthony took us to a short cut road and got us a ride for the last few miles. Nice touch. Highly recommend Freeman to drive and coordinate the trip. Very knowledgable and added some nice stops along the way to interact with local people. A great adventure!
事業者からの返答
Dear Joe,
Thank you for choosing Hillborn Experiences for your Mount Kilimanjaro day trek.
We are thrilled that Anthony’s thoughtful guidance and Frimins seamless coordination made your trip to Mandara Hut both memorable and comfortable.
Crafting refined, immersive, and effortless journeys for our guests is our absolute priority.
We truly appreciate your glowing review and hope to welcome you back for another private, world-class experience in the near future.
Excellent Staff!
What an incredible TEAM! I just had the most incredible, exceptional, customer service encounter in years! Unfortunately I decided to cancel my trip for the hike because of a change in my destination, but I received the best response from the company who showed understanding and invited me to join in another opportunity for a hike at Mt. Kilimangaro. I most definitely will be rebooking with the company and all I can say is that if they can deliver great service such as this before hand, well I know the experience will be EXCEPTIONAL!!!
事業者からの返答
Dear Briana,
Reading your message truly made our day! Thank you so much for your incredibly kind and thoughtful words. It means a lot to us that even though your plans changed, you felt supported and cared for—that is exactly the experience we strive to provide.
Briana, your positivity and warmth really shine through, and we feel so lucky to have connected with you. Please know that you are more than just a guest to us; you are now part of our extended family.
We completely understand that plans can change, and we would be honored to welcome you back whenever you are ready for your Kilimanjaro adventure. When that time comes, we will be here to ensure your experience is truly magical and unforgettable.
Until then, we are sending you our warmest wishes and gratitude. We look forward to seeing you again, Briana!
With heartfelt appreciation.
