I tried to cancel exactly 24 hrs in advance due to flight delays and they were not accommodating at all.
事業者からの返答
Thank you for your review.
We have been operating in the tourism industry for over 20 years, and guest satisfaction is our highest priority. We are truly sorry that your experience did not meet your expectations.
We attempted to contact you for two days and reached out via WhatsApp to offer an alternative solution or a full refund. You kindly agreed to join our Sigulda sightseeing day trip with an optional free airport transfer, which is actually priced higher than the bobsleigh experience you originally booked.
We are therefore surprised by your disappointment, as we did our best to provide a suitable solution, which you accepted.
Nevertheless, we appreciate your feedback and will continue improving our service.
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mmkuder
September 23, 2025 · via Tripadvisor
Great excursions for cruisers
This was a great tour for our cruisers! We were picked up and dropped off at our airport. The guide provided water and provided a lot of knowledge of the country, culture, and history on our way to Sigulda. The bobsledding was a lot of fun and getting to see the upper track was unique. We enjoyed a cow in the town square of Sigulda. We enjoyed seeing old town Riga, as well.
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Lisa_B
August 28, 2025 · via Viator
A great adventure aside from sightseeing
So much fun and something different to do aside from the must see old town. My driver, Vadim, was wonderful and full of information about Riga and pointed out things on the ride to the bobsled. It’s about an hour out of the city and a fast ride on the bobsled track, all of which was cleared stated in the tour description. I thought it was totally worth it and like I said, a lot of fun.
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Melanie_K
May 31, 2025 · via Viator
Great excursions for cruisers
This is a great tour for cruisers! We were picked up and dropped off at our port. The guide provided water and provided a lot of knowledge on the country, culture, and history on our way to Sigulda. The bobsledding was a lot of fun and getting to see the upper track was unique. We enjoyed cacao in the town square of Sigulda. We enjoyed seeing Old Town Riga as well.
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Graham_R
November 17, 2024 · via Viator
Unexpected complications resolved well
Due to an issue with the bobsleigh, I was not able to get my two single-person rides. However, my guide did get me on a ride with a group, and as compensation took me to go on the nearby cable car and visit Turaida castle. Probably ended up being a better tour than what I originally booked for, and the guide was very friendly and helpful.
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Roger_M
June 1, 2024 · via Viator
Not for the faint of heart!
Vadim was a well informed and friendly guide. He was able to accommodate me as a solo traveler, which I appreciate, as I really wanted to experience the bobsled track. The ride down lasted in reality a short time, but it seemed to last forever. What a blast! I also got to see a little of the town of Siguldas, which was nice. The only thing that could have been better: I did not eat before this experience (based on recommendations that I read) so it would have been nice to stop somewhere for a bite to eat.
1人が参考になったと回答
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elvestuen
November 19, 2023 · via Tripadvisor
A great adrenaline kick + sightseeing tour
Having only 48 hours in Latvia, I had to go for the most memorable experiences and this was exactly what I needed - a great adrenaline kick (3,5 g), guided tour through the only bobsleigh track in Eastern Europe and a wonderful trip in the surroundings of Riga!
The guide (Vadim) was highly knowledgeable about the area, culture and lifestyle in general, which is essential when having so little time on disposal in a new part of Europe. The bobsleigh tour itself felt highly exciting and safe at the same time, as the professional driver was very experienced and routinized.
Highly recommended as an experience where you both get to learn a lot and that takes your breath away, regardless if you have a month, a week or a single day in this wonderful capital!
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IlonaRos
February 13, 2023 · via Tripadvisor
Nice experience
The service was really good as the driver picked us up from our hotel and afterwards drove us where we wanted to go next. The ride was also a great experience! However, we thought that the travel time from Riga to the Bobsleigh would be around 20 minutes but it turned out to be one hour long each way so it took a lot longer than expected. So that was a bit disappointing as that information was not available at the website. Also, there could have been more information on how to prepare for the ride as we didn't know if we should wear sportwear etc.
2人が参考になったと回答
事業者からの返答
Thank you for choosing our services and your review. We highly appreciate it. However our tour description says that this event door to door takes two hours, which it took. We wish you happy holidays on your next trip and to read event description more. Thank You!
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