Wonderful family experience and exceptional staff.
We had a wonderful day out with the family, and our children (ages 4 and 6) had an absolute blast! Safety was clearly a top priority throughout the experience. The zipline instructor was incredibly patient and supportive with the kids every step of the way.
I want to give a special commendation to Wanida, the Operations Manager, for her exceptional customer service. I unfortunately lost a personal item during the tour, and Wanida went completely above and beyond to locate it high up in a tree and arrange for it to be safely returned to our hotel. She took my concern seriously and handled the entire situation with the utmost professionalism. This level of customer care is rare, and Wanida is a tremendous asset to the team.
Highly recommend this venue for families!
事業者からの返答
Dear kristinasE3486TW,
Thank you for your wonderful review and for choosing Hanuman World Zipline & Skywalk Phuket for your family adventure! We are so delighted to hear that you and your children had an absolute blast and that our team made your experience memorable.
We are especially grateful for your kind words about Wanida. Her dedication to customer service is truly exceptional, and we are proud to have her as part of our team. We are thrilled that she was able to go above and beyond to ensure your lost item was returned safely.
We appreciate your high recommendation and hope to welcome you back for another fantastic family experience in the future.
Best regards,
The Thailand Tours Team
E
Explore60584710421
April 17, 2026 · via Tripadvisor
A super fun excursion in Phuket!
This was really fun. Lots of fun zip lines and staircases. The guides were super funny and joking around with the group. I would love to come again and try the longer course.
事業者からの返答
Dear Explore60584710421,
Thank you for your wonderful review of our Hanuman World Zipline & Skywalk Phuket excursion! We're thrilled to hear you had a super fun time with our zip lines and staircases. It's great to know our guides' humor added to your experience, and we appreciate you considering a return visit to try the longer course!
Best regards,
The Parallel Tour Team
8
866missi
February 22, 2026 · via Tripadvisor
Useless experience
One of the worst days and i WISH we didn’t waste my money or time! I booked via TripAdvisor yet was told they were unaware by TripAdvisor of my booking, i had booked 3 days prior NOT SAME DAY! So both to blame, not even showing of confirmation email or tickets made a difference. I had to wait almost an hour with my children and it was like 40 degrees.
You wait in groups for a LONG TIME even though you book a time it was almost an hour before you start! And the waiting area is not enough chairs, like being cooked in the sun while standing.
To do the skywalk you have to walk up a very steep hill, no cable car??? If you’re unfit don’t bother, i almost had a heat stroke. Wishhhhh i never went!
R
Rajvi_R
February 7, 2026 · via Viator
So much fun!
As soon as we got there it was well organised. No queues, swift timings and activities. Only downfall we had was the sling ride. It really hurt my husbands back unfortunately so wouldn’t recommend that one. The rest was awesome!
事業者からの返答
Dear Rajvi_R,
Thank you for the 4-star review! We are glad to hear that you found the organization and activities to be awesome.
We are sorry to hear that the sling ride was uncomfortable for your husband. We hope his back is feeling better now. We appreciate your honest feedback.
Best regards,
Thailand Tours Team
M
Maxi3600
August 21, 2025 · via Tripadvisor
Okay
When arriving there we were so lost as we booked online and the people weren't very helpful. Kept sending us from pillar to post
事業者からの返答
Dear Maxi36,
We are sorry to hear you had a confusing start to your visit. We strive for clear organization and will address this with our onsite staff to ensure better guidance for our online booking guests in the future.
Best regards,
Thailand Tours Team
B
Brittany_K
June 8, 2025 · via Viator
It’s okay, but
So I was scared to zip line but in the end I had a good time. The course was fun and the coaster was a good time. Food was good as well. The only issue is that if they feel you are too overweight, instead of taking you to a private area to weigh you, they single you out infront of everyone and humiliate you by making you step on a scale infront of everyone there. For that reason alone, they get 3 stars and we won’t be returning for that reason alone.
事業者からの返答
Dear Brittany
We're sorry you feel that way.
We understand your frustration. Our top priority is the safety of all our customers, and checking your weight is a crucial part of that commitment.
This policy allows us to register the necessary insurance for you before the program begins, ensuring everyone's well-being.
Hope you have a great time in Thailand
Best regards,
Parallel Tour
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Eiffel05
June 20, 2024 · via Tripadvisor
Zipeedee....woah!
Zipline experience was great. Highly professional and safety measures well managed. Great for young and the younger seniors. Slight uphill walk to warm up the muscles. A half way resting point may be necessary for some but manageable.
2人が参考になったと回答
事業者からの返答
Thank you for your feedback! We're glad you enjoyed the zipline experience and appreciated our safety measures. We'll consider your suggestion about the resting point for future improvements.
Kind regards
Thailand Tours team
A
adriannak642
May 14, 2024 · via Tripadvisor
Fabulous!!!
Wonderful experience! Best zipline experience I've had. Amazing views from the treetops, and I felt totally safe.
The workers were AMAZING and so funny. Highly recommend this activity!
事業者からの返答
Hi adriann,
'Fabulous!!!' is exactly what we love to hear! Thank you for the glowing review and for highlighting our amazing team and beautiful views. We're so glad you felt safe and had such a wonderful time flying through the trees at Hanuman World. Come back and soar with us again soon!
M
Mickemousebad
December 2, 2023 · via Tripadvisor
Nature… and a little inner Tarzan
Amazing and pleasant experience. Purchased from klook and even had to rescheduled because kid was sick. Just paid extra 300bht each for transport rescheduling fee.
Did all platforms and zipline. Enjoyable day with 11 year old boy. Do note that recommended for height above 140cm and weight no lighter than 33kg, or else unsuitable.
My kid has a lot of fun and very pleasant experience. 2 hours to complete all everything. Nice cafe to have a drink and pastries.
Hope to return again
事業者からの返答
Dear customer, we're overjoyed to hear about your pleasant experience and that your kid had fun. We appreciate your kind words and look forward to welcoming you back. 🎉
Kind regards,
Thailand Tours team
B
bihagp2016
October 3, 2023 · via Tripadvisor
jai hanumanji
loved it we did the 32 thingy not sure if we actually did 32 lost count but it was great fun it also began to rain heavy and that made it for me better. one of the guides was very happy chap. I crashed into him apologies could not stop
事業者からの返答
Our guides aim to make every experience enjoyable, rain or shine. No worries about the crash; it happens! See you next time!|
Kind regards
Thailand Tours Team
