This was my third phi phi boat tour and by far the best experience I’d had. The trip was brilliant the staff, the tour itself, the on going drinks and snacks the lunch buffet. Yoyo the tour guide was amazing, funny and informative. We loved our day tour thank you guys :)
事業者からの返答
Dear Portia_S,
Thank you so much for your wonderful review! We are thrilled to hear that this was your best Phi Phi boat tour experience yet and that you enjoyed the trip, our staff, the drinks, snacks, and the lunch buffet. Yoyo is indeed a star, and we're delighted he made your day amazing with his humor and knowledge. We truly appreciate you choosing us and hope to welcome you back on another adventure!
Best regards,
theThailandTours Team
M
MohamedAli_A
October 20, 2025 · via Viator
Well organised, good...
Well organised, good destination with a great friendly crew. We as a group enjoyed every bit of the tour. Strongly recommend this trip with Viator.
事業者からの返答
Hi Moham, thank you so much for the fantastic review! We are thrilled to hear that your group enjoyed every bit of the island hopping tour. We take great pride in our organization and our crew, so it’s wonderful to know they made your experience memorable. Thanks for the strong recommendation!
J
Jonathan_F
August 13, 2025 · via Viator
Spectacular scenery!
The scenery was spectacular! We paid extra for the long boat at the lagoon and the views were breathtaking!
This excursion was very well organized. The three stops were unique and beautiful. Lunch was really good too. You could choose from Indian and Thai food, and had vegetarian options. Highly recommend.
事業者からの返答
Hi Jonathan, thank you for the amazing review! We are so glad you decided to take the longtail boat at the lagoon—it really does offer the most breathtaking views. It’s also wonderful to hear that you enjoyed the lunch buffet; we try hard to ensure there are delicious Indian, Thai, and vegetarian options for everyone. Thanks for the high recommendation!
N
NILSU_C
August 2, 2025 · via Viator
It was ok
The bus and the driver to the marina was very good. We had to pay 400 baht extra at the start for the visit as well as 300 baht for the longtail boat (the total for the longtail boat was about 1800 baht) the speedboat was ok but i wouldnt recommend it for those who are old age or have stomach problems. The islands were beautiful but we couldnt visit maya as it was closed
1人が参考になったと回答
事業者からの返答
Dear NILSU_C,
Thank you for taking the time to share your detailed feedback. We are pleased to hear that you found the transfer bus and driver to the marina to be very good, and that you were able to appreciate the natural beauty of the islands.
We understand your concerns regarding the extra charges and would like to clarify these points:
400 THB Fee: This is the mandatory National Park Entrance Fee, which is set by the Thai Government and must be collected from all visitors. We strive to list this fee clearly on all booking platforms, as it is outside of our control.
Longtail Boat: The experience with the longtail boat is an optional upgrade we offer for guests who wish for a quieter, more intimate journey inside the lagoon.
We apologize if the speedboat ride was uncomfortable. We always prioritize safety, and unfortunately, sea conditions can sometimes be unpredictable, making the journey challenging for elderly guests or those prone to sea sickness. We appreciate you providing this caution to future travelers.
Regarding Maya Bay, its closure for conservation reasons is determined by the National Park authorities, which is regrettably beyond our control.
Thank you again for your valuable review, as it helps us set clearer expectations for our future guests.
X
Xitllali_L
July 20, 2025 · via Viator
Please check weather conditions yourself before booking!!! Very dangerous
I would not recommend booking with this company as they do not care about weather conditions. They will set sail and risk a capsized boat full of tourists than risk losing a day of profits. My experience with them was awful, people were screaming, crying, throwing up, and begging god to get us back safe. We experienced high winds, very choppy water, and rain. I woke up the next day with knots on my head from being tossed around and bruising all over my body. Please don’t support companies who put tourists life’s at risk. Everyone on my boat thought we were going to capsize and die:/
3人が参考になったと回答
事業者からの返答
Dear Xitllali
We would like to extend our sincerest apologies that the weather changed unexpectedly during your tour.
Please be assured that our primary concern is always the safety of our guests. Every day, before any boat departs, we conduct a thorough check of the weather forecast and sea tide conditions. Most importantly, we operate under the strict supervision of the official Marine Department. If there are any safety concerns, the Marine Department will not permit any tour boats to leave the harbor.
On the morning of your tour, the conditions were perfectly safe and pleasant—the sky was clear and sunny, and the sea was calm. There were no warnings or signs of the storm that developed later. Unfortunately, the weather in Thailand can be very unpredictable and can change suddenly without warning. This was the case on your tour date, and all boat companies in the area faced the same sudden change in conditions.
We deeply regret that this unforeseen weather event impacted your experience. This was certainly not the memorable day we had hoped to provide for you.
Best regards,
Parallel Tour
F
Fahed_T
July 12, 2025 · via Viator
The truth behind this tour
When we arrived we were instantly charged a fee for “entrance” to the national park. I believe that should have been included but they charged us 400baht extra regardless. When you get to the national park, no one is checking anyway and when you pay the additional fee you aren’t given anything to indicate that you have. The tour then starts off with a 50 minute talk where one of the staff member tries to coerce you into buying a hat and beach shoes. He will then say you can’t wear your shoes on the sand and it’s best to have shoes because “sea urchins” will go into your feet. While this may only happen at one beach you are allowed to wear whatever shoes you want. No one stops you. Again this is their way of forcing you to buy their shoes.
The breakfast is very very average if not disappointing.
Getting on the speed boat, it is very inaccessible and people are prone to slipping. The boat is very crowded and over sold.
The islands are beautiful and there’s a decent amount of time to explore.
On our trip they said we can’t go into the Viking cave and you will glare at it for two mins from 100 metres away. Quite disappointing. A lot of the time they will say you will need to take a long boat into areas which is extra charge.
When we arrived at the island for lunch I cannot express how disappointed and disgusted I was at the venue, food, hygiene and the way people were eating. The food was uncovered buffet and everything was chilli. It is all Indian food and limited Thai. There is no where to sit as there are more than four tour groups in the restaurant and also people from the outside. People were eating with their fingers which they considered normal. The stench was horrid and there was no ventilation. Truly a traumatising experience. It’s best if you do not eat at the place they include in your package.
If you are going to choose this tour please have no expectations for the service. Otherwise the islands you visit are beautiful, no testament to the tour organisers.
事業者からの返答
Dear Fatu Paul
The National Park fee is a mandatory government charge that we mention in our booking information. We pay this fee for you in advance to save you from waiting in long lines at Maya Bay, allowing you more time to enjoy the island. If you did read all the details you will see that this fee is not included in this package. Your voucher clearly states about this in “Excluded”
For the best experience, we suggest reading the tour details carefully before booking to ensure it's the perfect fit for you.
We value your feedback and are dedicated to making ongoing improvements to ensure all our customers have the best possible experience.
Best regards,
Parallel Tour
J
JeanClaude_T
June 15, 2025 · via Viator
Jc Onfly
With experience, with views of your own, breathtaking, much better than James Bond Island.
The only downside, the attraction is already expensive, everything seems understood.
In the end he sends you a message to say that there will be 400 baht to pay for Maya Bay.
The staff was lovely.
事業者からの返答
Cher Jc Onfly,
Merci infiniment d'avoir pris le temps de partager votre avis. Nous sommes ravis que les vues vous aient coupé le souffle et que vous ayez trouvé notre excursion bien meilleure que celle de James Bond Island ! C'est un immense compliment. Nous sommes également fiers d'apprendre que notre personnel a été adorable.
Nous comprenons parfaitement votre frustration concernant les frais de 400 THB. Nous tenons à préciser qu'il s'agit des frais d'entrée obligatoires au Parc National, fixés par le gouvernement thaïlandais, et non d'un coût supplémentaire de notre part. Nous faisons de notre mieux pour les communiquer de manière transparente sur toutes nos plateformes de réservation, et nous nous excusons si la communication finale a été perçue comme une mauvaise surprise.
Merci encore pour votre retour précieux. Nous espérons vous accueillir à nouveau pour une autre aventure aux îles!
Z
Zeena S
May 11, 2025 · via Tripadvisor
A sight to see!
Such a wonderful trip! The crew were very accommodating and organised the group well. Would recommend to anyone interested in seeing theses islands 😄
事業者からの返答
Hi Zeena S,
Thank you so much for the fantastic 5-star review! We are thrilled to hear that you had such a wonderful trip and that the islands were a true sight to see.
Your comments about the crew being accommodating and well-organized mean the world to us—we will absolutely pass your kind words on to the whole team.
Thank you for the high recommendation! We hope to see you again for another unforgettable adventure.
S
Sandrine_A
May 4, 2025 · via Viator
Tour was really good....
Tour was really good. Tour guide did a good explaining where we were going, the activities and making sure everyone was accounted for and knew the meeting points.
The speedboat was more crowded than I expected and you have to pay extra for the activities but it was a really good day! The islands are beautiful!
事業者からの返答
Hi Sandrin,
Thank you for sharing your feedback, and for giving us a really good rating!
We are delighted to hear that you enjoyed the beautiful islands and, most importantly, that our tour guide did such an excellent job explaining the itinerary, organizing the group, and ensuring everyone was accounted for. We will make sure to pass your high praise directly to them!
We understand your comments regarding the speedboat feeling more crowded than expected. We strictly adhere to safe and legally permitted capacities for all our vessels. We are also committed to transparency regarding any fees; the required costs (like the National Park Fee) and optional activities are listed in our booking information.
Thank you again for your valuable review, and we hope you cherish the beautiful memories from the islands!
T
ThiHoa_N
May 1, 2025 · via Viator
Phi Phi Islands
Magnificent views and time for activities and a stroll around the many islands. The best would be the to pay for long tail boat that get you into the logoon where you can get a closer view and go out for swim in the shallow part of the logoon . Great services a must do when coming Phuket
事業者からの返答
Hi ThiHoa,
Thank you so much for the magnificent 5-star review! We are absolutely thrilled that you enjoyed the magnificent views and had a wonderful time exploring the islands.
We especially appreciate you highlighting the value of the longtail boat ride to get closer to the lagoon—it truly is the best way to enjoy that unique swim spot!
Thank you for calling our trip a 'must do' when visiting Phuket. We hope to welcome you back for another great adventure soon!
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