Don’t bother to go on a tour with them. We we’re on time waiting for the tour to gind out there was a different meeting spot. Meanwhile, i’ve tried to call the organization more than 6 times. No one answerd because they were too busy. When arriving at our meeting spot 5 minutes later, we were too late. The park we went to has a minimum of 15 minutes walk to the other area. Afterwards we get the memo that we were too late, they could do nothing about it, our visit and money gone. They don’t take accountability or understand the situation. Just take money that’s it. If i could give less than 1 star i would. Got my money for free.
事業者からの返答
Thank you for your feedback. We're sorry to hear about your experience. According to our records, the meeting point shown on your voucher and pre-tour messages was the correct one. As this was a group tour with timed entry tickets, once the group had entered it was unfortunately not possible to join later. We sincerely regret your disappointment.
F
Flyer01943563468
September 12, 2026
Best trip Guidw
With a lot of crowd around, and booking issues our guide was the one who helped us sort our tickets, provide us with help and the guided tour is one of the best. We highly recommend to proceed with tours for today
事業者からの返答
Thank you so much for your wonderful 5-star review! We're delighted to hear that our guide was able to assist you with the booking issues and make your Park Güell experience such a memorable one. Your recommendation means a lot to us. We hope to welcome you again in Barcelona!
R
Road47687545953
September 9, 2026
Beautiful
Nice walk through the park with loads of info from Xavier, our guide. Even though it was very hot there are plenty of shade areas.
事業者からの返答
Thank you so much for your wonderful 5-star review! We're delighted to hear that Xavier's knowledge made your Park Güell visit so enjoyable. We're also glad you were able to stay comfortable despite the warm weather thanks to the park's shaded areas. We hope to welcome you again in Barcelona!
K
Kathy_M
August 4, 2026
Great guide!
Isaac was our tour guide and he was wonderful. Very entertaining and very knowledgeable. Great for my husband and I and also three older sons. Highly recommend!
事業者からの返答
Thank you so much for your wonderful review! We're delighted to hear that Isaac's knowledge and engaging personality made your private Park Güell tour so enjoyable for the whole family. We'll be sure to share your kind words with him. Thank you for your recommendation, and we hope to welcome you again in Barcelona!
J
JyotiB_London
August 3, 2026
Tours for Today Park Guell Barcelona
It was a wonderful experience with a great tour leader. She was professional and so informative 👏
事業者からの返答
Thank you so much for your wonderful review! We're delighted to hear that you had such a great experience and that your guide's professionalism and knowledge made your visit so enjoyable. Thank you for your kind words, and we hope to welcome you again on another tour in Barcelona!
L
lo_cq
July 31, 2026
Nice park
Magnificent and unique, definitely a must-do!
事業者からの返答
Merci beaucoup pour votre excellent avis ! Nous sommes ravis que vous ayez apprécié la beauté unique et le caractère exceptionnel du Park Güell. Merci pour votre recommandation et nous espérons avoir le plaisir de vous accueillir à nouveau lors d'une prochaine visite à Barcelone !
2
21shmuels
July 29, 2026
Albert is such a great guide
Albert was the greatest guide I’ve ever had!!!! He was so knowledgeable in the history of park guell and antoni gaudi. He answered all of our questions happily with pride in his knowledge! He even took some really awesome photos for us! All in all it was an incredible experience. Thank you Albert!
事業者からの返答
Thank you so much for your amazing review! We're thrilled to hear that Albert made your Park Güell visit such a memorable experience. His passion, knowledge, and dedication truly make a difference. We'll be sure to share your wonderful comments with him. We hope to welcome you back to Barcelona soon!
C
carolinw463
July 16, 2026
An enjoyable tour at Park Güell
A great tour with Guide Carolin with interesting detail of Gaudi's Life and work
事業者からの返答
Thank you so much for your wonderful review! We're delighted to hear that Carolin's knowledge and engaging explanations made your visit to Park Güell so enjoyable. We'll be sure to share your kind words with her. We hope to welcome you again for another memorable experience in Barcelona!
E
Enrique_C
June 21, 2026
Corral family
The tour guide was very knowledgeable, however, he needs to be a little more engaging. The park is beautiful and there is a nice sea view.
A
Amy_S
June 15, 2026
Bummer tour company .::
So crazy. We had a taxi that took us on a bit of an adventure and our tour company didn’t wait for us. We were 5 mins late. That’s fine. We had to pay twice and we rebooked on Viator with another company who took us immediately. Theory loss as we are very generous.
事業者からの返答
Dear Amy,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be when unexpected transportation issues affect your travel plans.
As indicated in our booking information, guests are required to arrive at the meeting point before the tour's scheduled departure time. To ensure a quality experience for all participants and to comply with the timed-entry requirements of Park Güell, our guides are unfortunately unable to delay the start of the tour or wait for late arrivals.
We regret that your taxi journey caused a delay and that you were unable to join the tour. While we understand the circumstances were beyond your control, our team must follow the established departure policies for all guests.
We appreciate your comments and will continue working to provide the best possible experience for our visitors.
Kind regards,
Barcelonaの類似ツアーを比較
最安値: バルセロナ・グエル公園プライベートツアー — $30
最高評価: Girona & Costa Brava Small-Group Tour with Pickup from Barcelona — 4.9 (8,255 件のレビュー)
最短: Park Guell Skip-the-Line Guided Tour in Barcelona — 1 時間
